Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Nkosinomusa Zondo

Animal Production Graduate

Summary

Dynamic professional with a proven track record at Nando's Restaurant, excelling in order management and customer satisfaction. Demonstrated leadership by enhancing team productivity and implementing efficient processes. Skilled in problem-solving and report preparation, I thrive in fast-paced environments, ensuring quality outcomes while fostering a collaborative team atmosphere.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

8
8
years of professional experience

Work History

General Assistant

Nando's Restaurant
08.2024 - Current
  • Kept equipment in optimal condition via regular cleaning, inspection, and maintenance routines.
  • Reduced food waste by closely monitoring product inventory and properly storing items.
  • Streamlined grill station operations, effectively managing multiple orders simultaneously.
  • Ensured customer satisfaction with timely and accurate order preparation.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Checked freshness and quality of ingredients.
  • Followed recipes and cooking techniques for consistent results.

Team Leader

Blue Train
09.2023 - 09.2024
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.

Student Farm Worker

Vryheid Landbou High School
02.2019 - 02.2020
  • Worked diligently during long hours and adverse weather conditions as required for certain seasonal farm tasks or emergencies.
  • Played an active role in animal husbandry duties including breeding programs, birthing assistance, and general care for newborn animals on the farm property.
  • Maintained healthy livestock by administering vaccinations, feeding, and providing clean living environments.
  • Led team of 16 skilled and unskilled farm personnel.
  • Fed animals two times per day by providing fresh straw and hay.

Residence Secretary and First Year Guardian

Tshwane University of Technology
11.2017 - 11.2018
  • Maintained daily report documents, memos and invoices.
  • Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
  • Assisted coworkers and first year students with special tasks on daily basis.
  • Led group discussions and activities to meet different student needs.
  • Supported students through development of new life skills, obtaining resources and transitioning back to society.

Education

Diploma - Agriculture Animal Production

Tshwane University of Technology
Pretoria, South Africa
04.2001 -

High School Diploma -

Vryheid Landbou High School
Vryheid
04.2001 -

Skills

  • Problem solving
  • Communication skills
  • Time management
  • Decision making
  • Leadership
  • Creative thinking
  • Flexible and adaptable

Additional Information

REFERENCES

Nandos Restaurant Manager

Ms Busisiwe Mlele

072 011 8574


Blue Train Sales Representative

Mr Johannes Nhlapo

076 582 6802


Residence Manager

Ms Siphelele Xulu

076 861 2856

Timeline

General Assistant

Nando's Restaurant
08.2024 - Current

Team Leader

Blue Train
09.2023 - 09.2024

Student Farm Worker

Vryheid Landbou High School
02.2019 - 02.2020

Residence Secretary and First Year Guardian

Tshwane University of Technology
11.2017 - 11.2018

Diploma - Agriculture Animal Production

Tshwane University of Technology
04.2001 -

High School Diploma -

Vryheid Landbou High School
04.2001 -

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Nkosinomusa ZondoAnimal Production Graduate