Nkosinomusa Ndlovu
Senior Social Worker
Summary
I am a focused, result-driven, self-motivated, and enthusiastic professional with over 5 years of experience in clinical HIV response and prevention in health facilities and communities. Proven track record of providing high quality support, trauma informed care, leadership, training, community mobilization, partnership building and high quality referrals and linkages in a fast-paced environment. I am eager to exercise the knowledge obtained from my experience and gain technical skills in a challenging work environment while contributing to meet deadlines, and produce deliverables expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects. More than capable of leading a team and thrive working in high pressure and challenging working environments. Naturally possess excellent interpersonal communication and negotiation skills, manage work relationships well and have the ability to influence decisions.
Overview
7
7
years of professional experience
Work History
Senior Social Worker
Childline South Africa
10.2021 - 01.2025
- Provide trauma-informed care through first line support, trauma debriefing and counseling to children, and adolescents who have experienced abuse, neglect and exploitation.
- Conduct clinical, and psychosocial assessments aimed at identifying needs, concerns of children, adolescents and families.
- Through application of various social work methods, develop and produce treatment plans, incorporating evidence-based practice and DREAMS framework.
- Establish and maintain stakeholder partnership with health care facilities, community leaders, community based organizations, and other government stakeholders to strengthen response and prevention to child protection and HIV/AIDS.
- Develop and implement various community-based HIV/AIDs and child protection demand creation activities such as facilitating structured dialogues, targeting vulnerable children and adolescents.
- Collaborate with health care providers and other stakeholders to ensure comprehensive care and support for vulnerable children and adolescents.
- Coordinate successful referrals and linkages by incorporating bio-directional referrals and ensure referrals outside DREAMS programme as part of comprehensive care.
- Ensure adherence support for those received clinical minimum package and those children and adolescents initiated on ART, including provision of high client centered long-term psychosocial support.
- Supervise a team of four, coordinate staff wellness initiatives such as staff debriefing and participate in trainings to enhance team spirit and ensure effective clinical response to HIV/AIDS and child protection services.
- Participate in all planned monitoring and evaluation processes, compile reports as per programme requirements, and produce daily, weekly, monthly, quarterly and annual reports timeously.
- Offer court preparation services when requested by the court and support survivors in court when requested.
- prepare budget and submit invoice at the site level and liaise effectively with finance team from head office.
Social Auxiliary Worker
Anova Health Institute
06.2022 - 12.2022
- Supervised and mentored Seven Retention Counselors on how to Identify people living with HIV/AIDS in Seven health facilities, including pediatric and antenatal care unit.
- Offered Fast-Track Initiation, enhanced adherence, and advanced adherence counseling to people living with HIV/AIDS and TB, specially the priority and key population.
- Provided psychosocial support to families of people living with HIV/AIDS and TB.
- Implemented health facility based and community based IACT support groups.
- Provided partial and full disclosure counseling to pediatric and adolescents.
- Conducted accountability meetings, submitted all required reports timeously and accurately.
- Trained retention counselors and other implementing partners on RedCap, Index Testing, KidzAlive, Motivational Interviewing, National Adherence Strategy, HIV/AIDS, and IACT model
- Supported and oversee peer implementers in the programme. Ensured clear referral pathways in the programme and tracked patients progress.
Referral and Linkage Officer
Lifeline Durban
10.2019 - 09.2020
- Coordinated successful referrals and linkages for survivors of GBV and people living with HIV/AIDS in 5 health facilities, counseling, and ensure social services.
- Developed and maintained excellent stakeholder partnership with providers such as DOH, CBOs, and other key implementing partners to ensure seamless referrals and linkages.
- Conducted needs assessments, and identified priority needs of service users, and ensured an individualized treatment plan.
- Established and conducted group sessions for people living with HIV/AIDS, ensure they are offered evidence-based care in facilities. supported GBV survivors to navigate social and legal services smoothly.
- Monitored and evaluated the effectiveness of services rendered and improved where required.
- Performed all required administrative tasks.
- Participated in ongoing professional development initiatives and attended implementation meetings.
Referral and Linkage Officer
Project Empower
10.2018 - 09.2019
- Supported 15 health facilities from 3 EThekwini Sub-Districts where over 4000 AGYW under DREAMS were assessed and referred to AYFS services.
- Referred and linked over 2000 AGYW to services such as PrEP, PEP, HTS services, ART adherence, TB or STIs screening, adherence support groups and VMMC.
- Offered follow up services through long term psychosocial support, doing home visits, telephone contact and individual counseling.
- Conducted over 30 post violence care awareness talks in clinics, schools and community.
- Complied reports, kept records, attended meetings, and met required targets.
- Sensitized key partners in the programme about HIV/AIDS and GBV matters.
- Attended key stakeholder meetings and gave feedback to management.
Social Worker
Project Empower
10.2017 - 09.2018
- Provided psychosocial support for people living with HIV/AIDS and those experiencing other personal difficulties, including case management, referrals.
- Planned and implemented community awareness
- Supported adolescents access sexual health reproductive services at the health facilities by booking their appointments and accompanying then to the facility.
- Keep track record of services rendered through home visits, telephonic and health facility.
- Collaborated with stakeholders to ensure efficient and effective care for patients.
- Attended district meetings and met monthly targets.
- Developed and implemented support groups for support and empowerment.
- Maintained positive stakeholder relationship with all stakeholders involved, including community leaders
Education
Bachelor of Science - Social And Behavioral Studies in HIV/AIDS
University of South Africa
Durban, KwaZulu-Natal 04.2001 -
Bachelor of Science - Social Worker
University of KwaZulu-Natal
Durban, KwaZulu Natal 04.2001 -
No Degree - Access Programme
University of KwaZulu Natal
Durban 04.2001 -
High School Diploma -
Mthwalume High School
Mthwalume 04.2001 -
Skills
Mental Health Support
Trainings
- 2025| Patient Support Program by Star Nurses Educator
- 2024| GBV First Responder Training on LIVES approach by NACOSA
- 2024| TB Linkage Care by South African Medical Association
- 2024| Clinical Management of Rape by WHO
- 2024| Advancing HIV Awareness and Care by My Sexual Health
- 2024 | Trauma Support hosted by 1000 Women Voices
- 2024| Parenting Skills training by Childline South Africa
- 2024 | Mental Health in the Workplace by Childline South Africa
- 2024 | Understanding child developments by Childline South Africa
- 2024| Communication with Children by Childline South Africa
- 2023 | Report Witting by Childline South Africa
- 2022 | National Adherence Strategy by Anova Health Institute
- 2022 | Motivational Interviewing: by Anova Health Institute
- 2022| Index testing assessment by Anova Health Institute
- 2022| Integrated Access to Treatment and Care (IACT) by Anova Health Institute
- 2022 | KidzAlive by Anova Health Institute
- 2022 | HIV/AIDS and Re-Integration into Treatment
- 2022| Prevention of Mother to Child Transmission ( PMTCT)
References
Mrs. Sethabile Hlubi
Childline South Africa
Programme Manager
socialworker2@childlinesa.org.za / sethabilehlubi@gmail.com
039688 6021 /067 008 7708
Miss Thabile Mkhize
Anova Health Institute
Technical Advisor
mkhizet@anovahealth.co.za/ thabilemkhize57@gmail.com
072 779 0100
Laura Washington
Project Empower
Director
laura@projectempower.org.za
062 711 2560 /083 303 8953
Timeline
Social Auxiliary Worker
Anova Health Institute
06.2022 - 12.2022
Senior Social Worker
Childline South Africa
10.2021 - 01.2025
Referral and Linkage Officer
Lifeline Durban
10.2019 - 09.2020
Referral and Linkage Officer
Project Empower
10.2018 - 09.2019
Social Worker
Project Empower
10.2017 - 09.2018
Bachelor of Science - Social And Behavioral Studies in HIV/AIDS
University of South Africa
04.2001 -
Bachelor of Science - Social Worker
University of KwaZulu-Natal
04.2001 -
No Degree - Access Programme
University of KwaZulu Natal
04.2001 -
High School Diploma -
Mthwalume High School
04.2001 -
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