NKOSINGIPHILE GUGU MABIKA
Summary
Dedicated finance professional specialising in debtor and creditor management, with a proven ability to build strong relationships with clients, suppliers, and internal teams. Experienced in negotiating payment terms, resolving disputes, and maintaining accurate financial records. Seeking to leverage my interpersonal and analytical skills to strengthen the company’s financial position.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Creditors Controller
Bidvest Steiner
Durban, KwaZulu-Natal
07.2025 - Current
- Manage and maintain accurate debtor accounts, ensuring timely collection of outstanding payments.
- Process invoices, statements, and payment reminders to clients, maintaining clear communication to facilitate prompt payments.
- Reconcile debtor accounts, identifying discrepancies and resolving issues to ensure accuracy in financial records.
- Monitor overdue accounts, follow up with clients via calls and emails, and negotiate payment plans when necessary.
- Prepare weekly and monthly debtors reports, providing insights into outstanding balances and collection progress.
- Collaborate with the finance team to streamline debtors' processes and improve cash flow efficiency.
- Maintain compliance with company policies and relevant financial regulations.
- Managed creditor accounts to ensure timely payments and maintain healthy cash flow.
- Reviewed financial documents to verify accuracy and compliance with company policies.
- Coordinated with internal departments to resolve discrepancies and improve communication.
Junior Debtors Clerk
Pedro's Chicken Franchise PTY LTD
Durban, KwaZulu-Natal
07.2023 - 04.2025
- Processed customer invoices and ensured accuracy in account records.
- Managed debtor follow-ups and resolved discrepancies efficiently.
- Assisted in maintaining up-to-date financial records and documentation.
- Coordinated with team members to streamline accounts receivable processes.
- Organised and maintained filing systems for financial documents and reports.
- Prepared documentation, ensuring all files were up-to-date and readily available.
- Completed tasks promptly and efficiently under little supervision, displaying excellent time management skills.
- Liaised with suppliers, enabling timely delivery of office supplies.
Finance Administrator
Genpact South Africa
Durban, KwaZulu-Natal
07.2021 - 06.2023
- Processed financial transactions, including payments, invoices, and expense reimbursements, ensuring accuracy and compliance.
- Assisted in preparing financial reports, budgets, and forecasts to support management decision-making.
- Conducted account reconciliations to ensure accurate financial records and resolve discrepancies promptly.
- Managed petty cash, tracked expenses, and ensured proper allocation of funds.
- Liaised with vendors and suppliers to verify invoices and resolve payment disputes.
- Utilized financial software (e.g., SAP or similar) to maintain accurate records and streamline processes.
- Provided administrative support to the finance team, including filing, data entry, and document management.
Administrative Assistant
Massmart Builders PTY LTD
Kempton Park, Gauteng
01.2018 - 06.2021
- Provided administrative support to the finance department, focusing on accounts payable and receivable tasks.
- Processed invoices, payments, and expense claims, ensuring timely and accurate transactions.
- Assisted in reconciling financial accounts and resolving discrepancies in financial records.
- Maintained accurate filing systems for financial documents, ensuring easy retrieval and compliance with audit requirements.
- Coordinated with suppliers and internal departments to verify payment details and resolve queries.
- Prepared basic financial reports and assisted in budget tracking for departmental expenses.
- Managed office correspondence, scheduled meetings, and handled data entry tasks to support the finance team.
- Ensured compliance with company policies and procedures in all administrative and financial tasks.
Education
Diploma - Public Relations
Durban Computer College
South Africa 01.2012 - 12.2014
NSC Matric - General Studies
Silethukukhanya High School
SOUTH AFRICA 01.2011 - 11.2011
Skills
- Integrity, accountability, and professionalism
- Ability to work independently and manage multiple accounts effectively
- Excellent customer service and relationship management
- Strong team collaboration and leadership potential
- Deadline-driven with a proactive, results-oriented mindset
References
References available upon request.
Timeline
Creditors Controller
Bidvest Steiner
07.2025 - Current
Junior Debtors Clerk
Pedro's Chicken Franchise PTY LTD
07.2023 - 04.2025
Finance Administrator
Genpact South Africa
07.2021 - 06.2023
Administrative Assistant
Massmart Builders PTY LTD
01.2018 - 06.2021
Diploma - Public Relations
Durban Computer College
01.2012 - 12.2014
NSC Matric - General Studies
Silethukukhanya High School
01.2011 - 11.2011