People Engagement
Nkosingiphile Andiswa Ncube
Cooker,Security, And Sales Assistant
Mtubatuba
Summary
Dynamic and dedicated professional with experience at Spar Supermarket, excelling in customer service and team collaboration. Proven ability to enhance customer engagement and maintain shop organization, ensuring a positive shopping experience. Skilled in cash handling and loss prevention, consistently achieving operational goals while fostering a welcoming environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shop Assistant
Spar Supermarket
01.2023 - 09.2025
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Security Officer
Reaction Unit South Africa
01.2020 - 12.2022
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
Bachelor of Arts - BCom in Law of Commerce
UNISA
Durban 04.2001 -
Skills
Customer service
Supply maintenance
POS systems
Cash handling
Store maintenance
Product knowledge
Team collaboration
Records management
Stock replenishment
Product promotions
Promotional activities
Marketing strategies
Building rapport
Loss prevention awareness
Customer engagement
Shop organization
Customer assistance
Certification
Security grade EDCB, Adherence Support Programme, HIV and AIDS Counselling Course,Clinical Management in ClinicalmPreP in pregnant and Breastfeeding Women
Interests
Writing stories
HIV Prevention
Working with children
Timeline
Shop Assistant
Spar Supermarket
01.2023 - 09.2025
Security Officer
Reaction Unit South Africa
01.2020 - 12.2022
Bachelor of Arts - BCom in Law of Commerce
UNISA
04.2001 -
Reading, Gardening, Jogging and Journalling
Reading
I enjoy reading as a way to continuously expand my knowledge and perspective. This hobby helps me develop critical thinking, improve comprehension skills, and stay informed across a range of topics, including personal development and professional interests.
Gardening
Gardening is a hobby that allows me to connect with nature while practicing patience and consistency. Through planting and maintaining a garden, I have developed an appreciation for sustainability, responsibility, and the calming benefits of working outdoors.
Journaling
Journaling is a reflective practice that supports self‑awareness and organization. I use journaling to record thoughts, track goals, and reflect on daily experiences, which helps with emotional wellbeing, clarity, and personal growth.