JEROME NDLAZI
Medical Sales Specialist
Farningham Ridge
Summary
A fast learner, adaptable, motivated, with a proven track record as a supportive, hands-on thinker. A sharp, futuristic and strategic thinker with a lateral and analytical mind, capable of setting and achieving realistic goals. Results orientated with focus on a combination of excellent service delivery and bottom-line performance. Overall multi-skilled achiever, best suited to challenging and innovative areas of responsibility.
Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Experienced with hospital representation and building strong professional relationships. Utilizes in-depth medical knowledge to communicate effectively with healthcare providers. Track record of reliable customer support and adaptability to dynamic healthcare environments.
Overview
31
31
years of professional experience
5
5
Certifications
1
1
Language
Work History
Trauma Hospital Representative
Responsive Orthopaedics
10.2024 - Current
- Servicing existing accounts on regular basis to maximize revenue.
- Proactively managing client correspondence and recording tracking and communications.
- Confering with existing and potential customers to assess requirements and propose optimal solutions.
- Working closely with orthopedic surgeons performing theater implants, e.g., external fixations and open reduction internal fixations.
Professional Medical Sales Rep
Cipla
07.2017 - 05.2024
- Private market detailing and hospital staff training. Calling on Cardiologists, Rheumatologists, Gastroenterologists, Anesthetists, Nephrologists and Physicians. Training nurses on vaccines and biosimilars. Responsible for sales growth in the territorial area.
- Reason for Leaving: Started new challenges in a different Pharmaceutical Environment-Current Portfolio basket is no longer growing.
Detailing Medical Representative
Sun Pharma
01.2013 - 06.2017
- Chronic Division- called and detailed on: Neurologists (SSRIs, & AED’s), Psychiatrists (SSRIs), Cardiologists (ARB’s &AHD), Family Physicians and GP’s (STATINS, ARB’s, AEDs & SSRi’s). Territory: KZN Coastal. Arranging CMEs on Cholesterol and Hypertension (private market). Doing wholesale tele sales staff training. Generating scripts by detailing features and benefits of newly launched ROSVATOR and DIOLO CO. Building and maintaining customer relationships.
- Reason for Leaving: Left to join Cipla for a different portfolio, never privy to before.
Medical Representative
Adcock Ingram
11.2007 - 12.2012
- Called on GP’s, dentists and pharmacies, ensured full product usage and availability. Did value add training to pharmacy assistants on product knowledge. Discussed and detailed each product market share growth and patient response to medication. Maintained good relationships with customers, attended to all medical queries.
- Specialty Products: (1.) Prescription Commercial Div. KZN Mainline (i). Pain And Respiratory-Ethical (Myprodol) (ii). Dental-Ethical (Xylotox) (iii)Dermatology-Ethical (Dovobet) (iv). Feminine Health-OTC/Scripts (Betadine Douche) (v). Ophthalmics-OTC/Scripts (Zaditen) (vi). Weight Control-Ethical (Xenical) (2) ARV Division. KZN Inland/Coastal (i). Fusion Inhibitors (ii)NRTI’s (iii)NNRTI (iv)PI’s
- Reason for Leaving: Division closed down due to market instability
Sales Executive
Compass Waste Services
05.2006 - 10.2007
- Responsible for maintenance of existing customers in the government sector within the department of health. Calling On 26 hospitals in northern KZN, ensuring that there is enough stock of medical waste containers. Responsible for the promotion of new container sales and identifying the need for extra container usage. Reporting on competitor activities at hospital level and counteracting thereof. Lead agent for the roll-out of Daniels sharp smart new container system recently approved by the government for hospitals, heading two teams at all fit-outs. Responsible for conducting in-service training to all clinical staff after each fit-out and liaising with H.O.D regarding night training and conducting them if need arises. Source out new business, compile contract agreements, costing and conduct training for all approved new clients and their staff. Reporting weekly to national sales manager and company board members.
- Reason for Leaving: Left to join a pharmaceutical company.
Field Marketing Executive
Vodacom Field Services
01.2005 - 04.2006
- Called on national chain stores: Shoprite, Pick n Pay, Game, Edcon, JD group, independent outlets and service providers. Trained store staff on policies and procedures. Conducted in-store promotions. Checked handset pricing, stock level and order processing. Administered: preparation, evaluation, training, selling unpromoted, promoted, merchandising, analyzing & administration. Handled objections and obtained commitment from management yet maintained a good relationship. Reported daily.
- Reason for Leaving: Company outsourced marketing department.
Sales Manager
Exact Chemicals
01.2004 - 12.2004
- Managed four field representatives. Responsible for promotion and distribution of Household & Industrial cleaning chemicals to local industries. Responsible for analyzing market segmentation, target market and budget. Ensured customer satisfaction through quality and service delivery.
- Reason for Leaving: Company closed down
Lottery Consultant
S A National Lottery
01.1999 - 12.2003
- Served 150 outlets, ensuring all stores had POS material, and created awareness to players. Was responsible for sales development, retailer development, effective collage on outlets. Ensured that retailers and store staff were properly briefed about the jackpot amount. Was responsible for setting training and fulfillment of sales growth which rose to 80% on scratch cards. Maintained an excellent customer network.
- Reason for Leaving: Instability in development prevented my promotion in the foreseeable future in the company.
Sales Consultant
Rothmans International
02.1997 - 12.1998
- Handled sales at retail level. Ensured sufficient vertical and horizontal brand distribution. Opened new outlets and increased company market share from 80%-113% challenging the opposition and competition.
- Reason for Leaving: Due to commodity and cash carried, jobs became risky and life threatening.
Insurance Adviser
Old Mutual
12.1994 - 01.1997
- Advised and sold insurance policies to civil servants. Enjoyed both sales and number of lives the company gained through dedication. Received adviser of the month award for several months.
- Reason for Leaving: Left to join F.M.C.G company and increased responsibility.
Education
Matric - Math, Physics, Biology, English, Afrikaans, IsiZulu
Menzi High School
01.1990
Higher Certificate - Business Management
MANCOSA
Healthcare Representative Diploma - Human Anatomy and physiology, Reproduction System, Nervous System, Morphology, Microbiology, Pharmacokinetics, Pharmacodynamics, Pharmacology, Territory Management
The Smart Group
01.2003
Sales and Marketing Management - undefined
Varsity College
01.2000
Certificate - Estate Agency (Property Admin.)
Unique Executive Education
01.1992
Skills
- Proficient in engaging with diverse audiences
- Skilled in handling diverse responsibilities
- Quickly adapts to new environments
Patient confidentiality
Healthcare regulations
Appointment scheduling
Certification
CERTIFICATE IN WINDOWS 95/2000: MS office, MS word, Outlook, PowerPoint, Excel.
Interests
Soccer, Swimming, Singing
Timeline
Trauma Hospital Representative
Responsive Orthopaedics
10.2024 - Current
Professional Medical Sales Rep
Cipla
07.2017 - 05.2024
Detailing Medical Representative
Sun Pharma
01.2013 - 06.2017
Medical Representative
Adcock Ingram
11.2007 - 12.2012
Sales Executive
Compass Waste Services
05.2006 - 10.2007
Field Marketing Executive
Vodacom Field Services
01.2005 - 04.2006
Sales Manager
Exact Chemicals
01.2004 - 12.2004
Lottery Consultant
S A National Lottery
01.1999 - 12.2003
Sales Consultant
Rothmans International
02.1997 - 12.1998
Insurance Adviser
Old Mutual
12.1994 - 01.1997
Higher Certificate - Business Management
MANCOSA
Healthcare Representative Diploma - Human Anatomy and physiology, Reproduction System, Nervous System, Morphology, Microbiology, Pharmacokinetics, Pharmacodynamics, Pharmacology, Territory Management
The Smart Group
Sales and Marketing Management - undefined
Varsity College
Certificate - Estate Agency (Property Admin.)
Unique Executive Education
Matric - Math, Physics, Biology, English, Afrikaans, IsiZulu
Menzi High School
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