Nkosinathi Sibongiseni Gamede

• Performs tasks/ activities associated with the National Information System, NATIS receiving and receipting payments from the public, providing information and explanation on charges and penalties, reconciling total collections against receipts and preparing schedules for verification prior to forwarding cash and cheques for depositing
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Generated reports detailing findings and recommendations.

TRANSACTIONAL FUNCTION & CASH RECEIPTING

Performs tasks/ activities associated with the National Information System and receives payment from the Public, by

· Communicating with the customer and attending to specific payment or enquiries and/ or providing service/information on the following services:

· Registration and licensing of motor vehicle

· Renewal of license of motor vehicle

· Issue of temporary / special permits

· Deregistration of motor vehicle

· Issuing motor trade numbers

· Swapping of Number plates

· Retention of number plates

· Personalised number plates

· Application for new / duplicate log books

· Exemption of vintage motor, tractor or trailer

· Motor vehicle search

· Motor vehicle clearance certificate

· Change of ownership

· Calculating balances and explaining transactional recordings and penalties applicable and/ or providing information on specific products/ services

· Receipt, collects and counts payment tendered verifying total against amount due.

· Issuing receipt reflecting amount tendered and confirms recording with the customer.

· Collating information pertaining to processed/ outstanding application/ fines etc and recording and forwarding data to the immediate superior for perusal and action.

· Referring complex enquiries to the immediate superior or relevant departmental personnel for attention.

In order to ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down guidelines.