Nkosinathi Booi

Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.

• Controlled access to restricted areas by logging guest entries, recording vehicle bookings and implementing visitor checks.

• Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.

• Maintained maximum security by quickly reporting safety breaches to senior management or local authorities.

• Performed random security checks on 100+ people daily when entering the establishment.

• Stayed observant and vigilant throughout service, promptly reporting suspicious behaviour or criminal activity to managers or management

• Responded promptly to incidents requiring security intervention, managing situations productively and professionally.

• Patrolled and checked facilities after business closure and assisted people with leaving buildings through designated exits.

• Helped guests after checkout by handling luggage, summoning taxis and assisting into departure vehicles.

• Operated communication devices to coordinate security operations between control centres and staff, receiving and giving instructions on complex issues.

• Prepared and issued access badges, credentials and security clearance for people accessing restricted areas.

• Used CCTV surveillance systems to find and record incidents, keeping backup recordings for evidence or reference.

• Amplified positive customer reviews and fostered loyalty by promptly addressing guests' requests and complaints.

• Recruited and trained security staff on company policies and procedures, operating standards and use of systems to surveil business premises and user activity.

1. Loading and unloading

2. Maintain cleanliness of work area

3. Apply workplace safety and health practices 4. Loading and delivering materials

5. Maintaining equipment

6. Work in a team

• Greeting visitors
• Managing security and telecommunications systems
• Handling queries and complaints via phone, email and general correspondence
• Transferring calls as necessary
• Taking and ensuring messages are passed to the appropriate staff member in time
• Managing meeting room availability
• Receiving, sorting, distributing and dispatching daily mail
• Preparing vouchers
• Handling transcription, printing, photocopying and faxing
• Recording and maintaining office expenses
• Handling travel arrangements
• Coordinating internal and external events
• Managing office inventory such as stationery, equipment and furniture
• Overseeing office services like cleaners and maintenance service providers
• Assisting the HR team with recruitment, onboarding and termination processes
• Maintaining safety and hygiene standards of the reception area
• Checking in guests
• Allocating rooms and handing over keys.