Nkosikhona Blessing Vezi
Sales Representative
Durban
Summary
Professional sales leader with proven track record in driving revenue growth and enhancing customer relationships. Adept at developing strategic sales plans, leading teams to exceed targets, and adapting to market changes. Skilled in negotiation, communication, and fostering collaborative team environment to achieve results.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Sales Representative Manager
Anko Solution
01.2023 - Current
- Expanded market reach with the successful introduction of new product lines tailored to customer needs and preferences.
- Conducted market research studies to gather valuable insights on consumer preferences that guided decision-making processes.
- Implemented efficient sales processes for streamlined operations and improved productivity within the team.
- Showed leadership and great management skills in acquiring new Insurance Products for the brokerage
Customer Service Representative
CCI South Africa
12.2021 - 11.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Sales Representative
KZN Cars Pinetown
01.2017 - 12.2021
- Boosted dealership sales by effectively presenting vehicle features and benefits to potential customers.
- Participated in ongoing training sessions to stay current on industry trends, enhancing overall performance as a Sales Advisor.
- Conducted thorough follow-ups after sales, ensuring continued satisfaction and addressing any concerns or questions.
- Provided outstanding customer service throughout the entire buying process, cultivating trust with prospective buyers.
Financial Advisor
Liberty Life
03.2014 - 09.2016
- Worked with clients to support understanding of rationale and details of financial strategies.
- Identified opportunities for business growth by networking, attending industry events, and generating referrals from satisfied clients.
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Managed risk effectively through careful analysis of clients'' needs and portfolio diversification strategies.
Telesales Representative
The Unlimited
11.2010 - 12.2013
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Escalated concerns or advanced problem calls to management staff.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Built relationships with customers using strong persuasion and active listening skills.
Assistant Restaurant Manager
Marula Restuarant
06.2009 - 09.2010
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Analyzed daily sales figures and developed strategies to increase sales.
Education
No Degree - Matric
Pinetown Boys High School
Pinetown, South Africa 04.2001 -
Skills
Negotiation expertise
Sales coaching
Sales operation
Sales planning
Sales reporting
Client relationship management
Verbal and written communication
Sales process
Staff management
References
Lisa Beresfore
Marula Restuarant
0810272606/0312667600
Christy Pratt
The unlimited Group
0832859835
Rob Harvamand
Liberty Life
0828814696
Simphiwe Buthelezi
Kzn Cars, Durban
0609542043
Mthokozisi Khobo
CCI SA
0677894931
Randy Kleinbooi
Anko Solution ( Brokerage director)
0636250420
Timeline
Sales Representative Manager
Anko Solution
01.2023 - Current
Customer Service Representative
CCI South Africa
12.2021 - 11.2022
Sales Representative
KZN Cars Pinetown
01.2017 - 12.2021
Financial Advisor
Liberty Life
03.2014 - 09.2016
Telesales Representative
The Unlimited
11.2010 - 12.2013
Assistant Restaurant Manager
Marula Restuarant
06.2009 - 09.2010
No Degree - Matric
Pinetown Boys High School
04.2001 -
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