Nkongho George Etta
Summary
Companionate and dedicated personal support worker/caregiver skilled in mobility assistance, dementia care, and emotional support especially for the elderly. Committed to enhancing residents' quality of life through personalized care plans and meticulous record keeping as well as housekeeping skills.
Overview
8
8
years of professional experience
Work History
Live-In Elderly Caregiver
Private Home
Cape Town, South Africa
04.2024 - 02.2026
- Provided compassionate personal care, including assistance with daily living activities and mobility support.
- Monitored health conditions, reporting changes to family members and healthcare professionals promptly.
- Implemented safety protocols to ensure a secure living environment for elderly clients.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
Volunteer Personal Support Worker/Caregiver
KENSINGTON HOME FOR THE AGED
Cape Town, South Africa
11.2023 - 02.2024
- Provided emotional support and companionship, fostering a positive environment for residents.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Documented vitals, behaviors, and medications in client medical records.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Monitored and documented residents' health status, ensuring timely communication with case manager.
Housekeeper Room Attendant
ETHICALS CLEANING COMPANY
Cape Town, South Africa
04.2018 - 08.2022
- Collaborated with management to address client feedback and improve overall service quality.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Operated electronic backpack vacuums and floor sweepers.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
Education
Certificate in First Aid (CPR) - First Aid, CPR/Choking, Burns, Safety in The Home
Chilton Training Institute
Cape Town, South Africa10-2023
Certificate in Elderly Care Assistant/PSW - Record Keeping, Caregiver Code of Conduct, Bathing
Chilton Training Institute
Cape Town, South Africa10-2023
Certificate in Occupational Health And Safety - Occupational Health And Safety, Firefighting Tech
Simonsberg Mining School
Cape Town, South Africa03-2017
Certificate in Housekeeping - Housekeeping,Cleaning Technics, Recycling, Laundry
Simonsberg Mining School
Cape Town, South Africa01-2017
Bachelor of Science - Political Science And Public Administration
UNIVERSITY OF BUEA
BUEA, CAMEROON06-2014
General Certificate of Education (ADVANCED LEVEL) - History, Geography, Economics, Philosophy
Government Bilingual High School
Banock, Mbouda, CAMEROON06-2009
General Certificate of Education (ORDINARY LEVEL) - English Language, French Language, Economics
Government Bilingual High School
Banock, Mbouda, CAMEROON06-2007
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Record Keeping
- Transportation services
- Verbal and written communication
- First aid and safety
- Multitasking and organization
- Respectful and compassionate
- Privacy and confidentiality
- Housekeeping tasks
Languages
English
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Live-In Elderly Caregiver
Private Home
04.2024 - 02.2026
Volunteer Personal Support Worker/Caregiver
KENSINGTON HOME FOR THE AGED
11.2023 - 02.2024
Housekeeper Room Attendant
ETHICALS CLEANING COMPANY
04.2018 - 08.2022
Certificate in First Aid (CPR) - First Aid, CPR/Choking, Burns, Safety in The Home
Chilton Training Institute
Certificate in Elderly Care Assistant/PSW - Record Keeping, Caregiver Code of Conduct, Bathing
Chilton Training Institute
Certificate in Occupational Health And Safety - Occupational Health And Safety, Firefighting Tech
Simonsberg Mining School
Certificate in Housekeeping - Housekeeping,Cleaning Technics, Recycling, Laundry
Simonsberg Mining School
Bachelor of Science - Political Science And Public Administration
UNIVERSITY OF BUEA
General Certificate of Education (ADVANCED LEVEL) - History, Geography, Economics, Philosophy
Government Bilingual High School
General Certificate of Education (ORDINARY LEVEL) - English Language, French Language, Economics
Government Bilingual High School
References:
Mr. Andrew
Mr. Bandi Allen