NKOLOBA DAVID MORABA
BUSINESS DIRECTOR
Polokwane,LP
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
Work History
Director of Operations
Good Choice School Of Morality
01.2009 - Current
- Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Reduced operational risks while organizing data to forecast performance trends.
- Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Commerce in Economics - Business And Managerial Economics
University of Limpopo
Polokwane, South Africa 04.2001 -
Bachelor of Commerce in Law - Law (Pre-Law)
Boston Business College
Polokwane, South Africa 04.2001 -
Post Graduate Certificate in Education - Education
University of Limpopo
Polokwane, South Africa 04.2001 -
Skills
Customer Retention
undefinedTimeline
Director of Operations
Good Choice School Of Morality
01.2009 - Current
Bachelor of Commerce in Economics - Business And Managerial Economics
University of Limpopo
04.2001 -
Bachelor of Commerce in Law - Law (Pre-Law)
Boston Business College
04.2001 -
Post Graduate Certificate in Education - Education
University of Limpopo
04.2001 -
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