Driven professional with a proven track record of applying problem-solving and decision-making skills to achieve results. Excelled in teamwork and collaboration, enhancing project outcomes. Demonstrated rapid learning ability and exceptional communication, contributing significantly to team success. Notably improved efficiency by 20% through innovative strategies. Formerly contributed these skills to a dynamic team environment, showcasing a blend of hard and soft skills.
Hi, I’m
Nkoadi Johannah Phala
Midrand
Summary
Overview
5
years of professional experience
Work History
Motorpro German Car Service Midrand
Sales Assistant
02.2024 - 05.2024
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Processed transactions accurately while maintaining a high level of customer service.
Joyce by Two Construction and Projects Polokwane
Receptionist
01.2019 - 01.2020
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Ekurhuleni West CollegeTembisa
Level 2&3 from Civil Engineering And Building Constructions
University Overview
Dikoloi Secondary School Bochum
Grade 11 from Maths,Physical Sciences,Economics,sepedi,Eng,L.O
University Overview
Skills
Problem-Solving
Languages
English
Advanced (C1)
Sepedi
Bilingual or Proficient (C2)
Isizulu
Upper intermediate (B2)
Timeline
Sales Assistant
Motorpro German Car Service
02.2024 - 05.2024
Receptionist
Joyce by Two Construction and Projects
01.2019 - 01.2020
Ekurhuleni West College
Level 2&3 from Civil Engineering And Building Constructions
Dikoloi Secondary School
Grade 11 from Maths,Physical Sciences,Economics,sepedi,Eng,L.O
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