Nkhensani Abby Ngwenya
Qualified Technician
Roodepoort
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than four years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Technician
Clearwater Toyota, 2020
01.2020 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Maintained quality assurance and customer satisfaction objectives.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Applied critical thinking and research to address complex issues.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
Education
Technical High School
B.Eng - Mechanical engineering
Central University of Technology
Skills
System Troubleshooting
Customer Service
Maintenance and repairs
Installation and Repair
Quality Control
Troubleshooting
Works Well Under Pressure
Operations Monitoring
Repair services
Mechanical Knowledge
Electrical repair
Multitasking and Organization
Environmental Compliance
Team Training
Customer interaction
Workload Management
Network Administration
Timeline
Technician
Clearwater Toyota, 2020
01.2020 - Current
Technical High School
B.Eng - Mechanical engineering
Central University of Technology
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