Nkhanyiseni Ndou

• Issuing Invoices to Drivers:Handling the issuance of invoices to drivers for deliveries.
• Customer Assistance:Assisting customers with their stock-related queries.
• Stand-In Responsibilities:Serving as a stand-in for other department team members.
• Task Guidance:Providing guidance to staff on daily participation.
• SAP System Operation:Operating within the SAP system for various tasks.
• Daily Meetings:Conducting daily meetings for team coordination.
• Customer/Client Problem Resolution:Solving problems and addressing issues raised by customers or clients.
• Goods Preparation:Preparing goods for outgoing shipments.
• Production Planning:Planning and coordinating production activities.
• Stocktake/Stock Control:Conducting stocktake and maintaining stock control.
• Label Operation:Operating as a label operator for product labeling.
• Final Goods Checker:Serving as the final checker of goods before dispatch.

• Dispatch Control:Overseeing dispatch operations.
• Create Delivery Notes:Generating delivery notes.
• Updating Distribution Report:Daily updating of the Distribution report and sending out emails to relevant individuals.
• Filing:Organizing and maintaining filing systems.
• Distribution and Billing Reports:Compiling distribution and billing reports.
• Receiving Orders:Handling order receptions.
• Swops and Return of Modems (NAV System - Navision):Managing modem swops and returns through the NAV system (Navision).
• Cancellations and Transfer Orders:Processing cancellations and transfer orders.
• Sign Up New Contracts:Facilitating the signing of new contracts with clients.
• Arrange New Installations:Coordinating new installations.
• Create Pivot Tables Using Excel:Developing Pivot tables using Excel.
• Problem Resolution (Serial Numbers Confirmation):Addressing issues, including calling clients to confirm modem serial numbers.

During my participation in a learnership program, I undertook the following responsibilities:

• Managing inventory levels

• Conducting stock audits

• Coordinating meetings

• Distributing new stock to technicians

• Preparing defective ATM parts for repair dispatch

• Verifying stock levels, placing orders with suppliers

• Receiving faulty stock from technicians

• Compiling and dispatching stock movement reports to managers

• Coordinating collections with courier companies