Summary
Overview
Work History
Education
Skills
Other Qualifications
Personal Information
Timeline
Generic

Nkhanedzeni Joseph Muvhumbe

Makhado

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

24
24
years of professional experience
2000
2000
years of post-secondary education

Work History

Store Manager

CTM Groblersdal
04.2016 - 03.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Manager

CTM Thohoyandou
01.2008 - 01.2013
  • Manage the day to day activities of company of 21 employees.
  • Create purchase orders to various suppliers
  • Lease with various suppliers regarding stock supplying
  • Stock capturing and verification on SAP system
  • Provide training to staff on new products range.
  • Motivate employees to reach their monthly targets
  • Assess the performance of individual employee to assist them where necessary
  • Do stock count on monthly basis
  • Lease with the head office regarding any matters that require their assistants

Sales Consultant

CTM Louis Trichardt
01.2001 - 01.2008
  • Assisting customers with sales, create a quotation on SAP system.
  • Stock loading, take delivery of purchased stock to customers
  • Purchasing stock from suppliers.
  • Offloading purchased stock from delivery trucks.
  • Verifying offloaded stock against the invoices.
  • Merchandising and housekeeping.
  • Receiving calls
  • Operating the forklift.
  • Cash up processing.

Education

Diploma - Commercial Administration

Technikon North-West ( Now Tswane University of Technology)

Skills

  • Effective Communication Skills
  • Customer Service
  • Team Work
  • Problem and Decision Making Skills
  • Computer Literacy Skills

Customer service management

Employee training

Store merchandising

Team development

Retail inventory management

Team building

Other Qualifications

  • Certificate in Business calculations
  • Certificate in Factory visit
  • Certificate in induction courses
  • Certificate in Industrial Relation
  • Certificate in merchandising beginners and Intermediate
  • Certificate in Performance Evaluation
  • Certificate in Recruitment and Selection
  • Certificate in Tiling and Plumbing
  • Certificate in Warehouse Assistant
  • Certificate in Customer Service
  • Certificate in Selling skills beginners and intermediate
  • Certificate in SAP
  • 5 Years long service award certificate
  • 10 Years long service award certificate
  • Certificate of appreciation presented by Department of Labour in Thohoyandou

Personal Information

  • ID Number: 7011065905085
  • Date of Birth: 11/06/70
  • Driving License: Code C1 (Own car)
  • Marital Status: Married

Timeline

Store Manager

CTM Groblersdal
04.2016 - 03.2025

Manager

CTM Thohoyandou
01.2008 - 01.2013

Sales Consultant

CTM Louis Trichardt
01.2001 - 01.2008

Diploma - Commercial Administration

Technikon North-West ( Now Tswane University of Technology)

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Nkhanedzeni Joseph Muvhumbe