Nkgopole Bridgette Mahlangu
Sales Team Leader
Randburg,GP
Summary
Motivated and results-driven sales and banking professional with over a decade of experience at FNB. Demonstrated expertise in building strong client relationships, developing effective sales strategies, and leading teams to achieve and exceed targets. Highly skilled in customer relations management, problem-solving, and leveraging technology to streamline operations. Committed to contributing value and driving the company\'s success through the utilization of transferable analytical, observational, and reporting skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Manager
FNB
01.2022 - Current
- Designed and implemented sales strategies to achieve organizational objectives
- Managed account migration from teller zones to self-service platforms
- Conducted regular performance evaluations and provided coaching to improve team outcomes
- Ensured compliance with governance and banking regulations
Multiskilled and Collections Consultant
FNB
01.2017 - 01.2022
- Processed foreign exchange transactions and maintained accuracy in treasury custodianship
- Facilitated client engagement to ensure informed decision-making and satisfaction
- Adhered to bank policies, ensuring secure and seamless transactions
OBR Sales Consultant
FNB
01.2010 - 01.2015
- Delivered on sales targets through continuous client interaction and tailored product recommendations
- Built and maintained a portfolio of satisfied clients through exceptional service
- Provided administrative support to streamline back-office operations
Education
Grade 12 -
Seshego High School
NQF Level 5 - Economics and Management Science
University of South Africa (UNISA)
Skills
Sales Expertise
Certification
Regulatory Examination (RE5)
Accomplishments
- Successfully increased customer acquisition and revenue through strategic sales initiatives.
- Managed the transition to self-service banking platforms, enhancing efficiency and client satisfaction.
- Recognized for excellence in customer service and problem resolution.
Career Aspirations
To secure a challenging position in your dynamic organization where I can utilize my transferable analytical, observational, and reporting skills to drive the company's success.
Skills
Skilled in developing and executing sales strategies, cross-selling products, and achieving revenue goals., Proven ability to build lasting relationships and enhance client satisfaction (10/10 proficiency)., Strong analytical abilities to address challenges and implement solutions (8/10 proficiency)., Expertise in Microsoft Office Suite (Word, Excel, PowerPoint) and banking systems such as OED, BAS, ICOM, HOGAN, APEX, and APOLLO (9/10 proficiency)., Experience in leading teams and driving performance (6/10 proficiency).
References
FNB Hyde park Branch Manager
Name : Lucanus Samuels
Contact no : 0790601708
Operational Manager
Name : Anna Hlone
Contact no : 0615124924
Timeline
Sales Manager
FNB
01.2022 - Current
Multiskilled and Collections Consultant
FNB
01.2017 - 01.2022
OBR Sales Consultant
FNB
01.2010 - 01.2015
NQF Level 5 - Economics and Management Science
University of South Africa (UNISA)
Regulatory Examination (RE5)
Grade 12 -
Seshego High School
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