Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Additional Information
Timeline
Generic

Nkgape Adolph Mokgohlwa

Polokwane,LP

Summary

Proven team player and fast learner, I excelled at Chicken Licken, enhancing customer loyalty through exceptional service and accurate cash handling. Mastered payment processing and cash management, mentoring staff to improve performance. Achieved high accuracy in financial transactions and customer complaint resolution, demonstrating strong customer service and time management skills.

Overview

8
8
years of professional experience

Work History

Cashier

Chicken Licken
05.2020 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Fryier

Chicken Licken
03.2017 - 04.2020
  • Adjusted oil cooking temperatures and monitored vats closely to avoid overheating.
  • Guaranteed proper preparation of fried menu items to avoid over-seasoning, overcooking or under-cooking issues.
  • Provided exceptional customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
  • Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.

Education

NQF L5 - ELECTRICALENGINEERING

Capricorn TVET College
12-2016

High School Diploma -

Mohlakaneng Senior Secondary School
01-2008

Skills

  • Customer service
  • Cash handling
  • Payment processing
  • Hard Worker
  • Fast Learner
  • Time Management
  • Team Player

Languages

English
Advanced (C1)
N Sotho
Bilingual or Proficient (C2)

Personal Information

Title:

Additional Information

Reference:

Chicken Licken

Contact : Manager

Contact No.: 0150040439

Timeline

Cashier

Chicken Licken
05.2020 - Current

Fryier

Chicken Licken
03.2017 - 04.2020

NQF L5 - ELECTRICALENGINEERING

Capricorn TVET College

High School Diploma -

Mohlakaneng Senior Secondary School

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Nkgape Adolph Mokgohlwa