Nkeletseng Lebenya

My job description required extreme professionalism and discreetness due the handling of confidential and sensitive NPO company files.

I maintained and updated the records on a weekly basis.also established a organized filling system stream lined documents retrieval and misplaced files.

Provided exceptional customer services to both internal and external stakeholders through prompt responses time and through resolution effects.

• Managed social media platforms, increasing engagement and fostering positive online presence.
• Implemented training programs for staff members on best practices in written and verbal communication skills within the workplace setting.
• Analyzed data from communications campaigns to identify areas of improvement and make necessary adjustments for future success.
• Provided timely support in maintaining the company website, ensuring accurate information is accessible and up-to-date for all stakeholders.
• Cultivated relationships with key industry influencers and journalists to secure positive press coverage for the organization.
• Coordinated government and departmental events.
• Covered government and departmental events through media coverage and awareness.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within the Arts and event industry, applying learned concepts directly into relevant work situations.
• Analyzed problems and worked with teams to develop solutions.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Constructed minutes for every departmental events meeting and assisted with the implementations and organising of events.
• Assisted with with relevant office administration work.