Nkefi Kgasoe
Data Analyst
Centurion
Summary
Detail-oriented data and research analyst with experience transforming complex information into clear, actionable insights. Skilled in structured note-taking, survey creation and analysis, usability testing support, and organizing research findings for stakeholders. Adept at cleaning and preparing datasets, identifying trends, and presenting results in a clear and engaging way. Passionate about understanding user behaviour and improving experiences through evidence-based recommendations.
Overview
5
5
years of professional experience
2
2
Certifications
1
1
Language
Work History
Administrative Data Analyst
Mkonto Holdings Group Pty Ltd
10.2024 - Current
Collected, cleaned, and analyzed data to identify trends and areas for improvement in administrative processes.
Prepared comprehensive reports and presentations for senior management.
Recommended process improvements based on research and analysis.
Revenue Analyst
Safair (Pty) Ltd.
07.2023 - 08.2024
Analyzed customer and market behaviour, seasonal trends, and competitive positioning.
Created reports and visualizations to present insights to stakeholders.
Assisted in decision-making for pricing and scheduling based on behavioural data.
Identified potential risks to achieving revenue targets by proactively monitoring industry developments such as regulatory changes or emerging competitors.
Junior Data Analyst
Telkom SA SOC Limited
11.2021 - 06.2023
Gathered, organized, and cleaned customer behaviour data for analysis.
Performed initial trend analysis and prepared visual reports.
Supported senior analysts in developing research-based recommendations.
Assistant Analyst and Researcher
National Home Builders Registration Council
08.2020 - 10.2021
Assisted in designing and executing research projects.
Conducted data collection, analysis, and report preparation.
Supported stakeholders with insights to inform decision-making.
Education
Bachelor of Commerce - Statistics
North West University
North West, South Africa04-2020
Matric - English, Afrikaans, Mathematics, Physical Science, Accounting, Biology
Mafikeng High School
11.2007
Skills
-User research support: interviews, surveys, usability testing
-Data cleaning, preparation, and analysis
-Report writing and presentation of findings
-Survey design and basic statistical analysis
-Tools: Excel, SQL, PowerBI, SAS, R, Qlikview
-Strong attention to detail and organizational skills
-Clear written and verbal communication
Certification
Training Facility: IATA Training
References
-Adv. Bulelani Mkonto, Chief Executive Officer, 0727209925, Mkonto Holdings Group (Pty) Ltd
-Nontobeko Masekoa, Senior Revenue Analyst, 0828409746, Safair Operaations (Pty) Ltd
-Antoinette Wiechers, Data Science Manager, 0814359488, Telkom SA SOC Ltd
-Dorah Motswagae, Provincial Office Administrator, 0848222218, NHBRC
Timeline
Administrative Data Analyst
Mkonto Holdings Group Pty Ltd
10.2024 - Current
Revenue Analyst
Safair (Pty) Ltd.
07.2023 - 08.2024
Junior Data Analyst
Telkom SA SOC Limited
11.2021 - 06.2023
Assistant Analyst and Researcher
National Home Builders Registration Council
08.2020 - 10.2021
Matric - English, Afrikaans, Mathematics, Physical Science, Accounting, Biology
Mafikeng High School
Bachelor of Commerce - Statistics
North West University
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