Hi, I’m
Nkateko PUDYANE
Administration
Pretoria
Summary
Professional with detailed focus on verification and administrative accuracy. Known for ensuring compliance and maintaining organized records. Collaborates seamlessly with team members to achieve consistent and reliable results. Adaptable to changing needs, with strong skills in data management and problem-solving. Enhanced accuracy in account setups, significantly reducing errors, while training new team members to boost productivity. Adept at information analysis and fostering teamwork, ensuring compliance with industry regulations and improving operational efficiency.
Overview
8
years of professional experience
1
Certification
Work History
MIE Solutions
Verification Clerk
03.2023 - 03.2024
Job overview
- Supported company compliance, conducting regular audits of verification processes and procedures.
- Conducted regular self-assessments of personal performance, identifying areas for growth and implementing strategies for improvement in the verification role.
- Reduced errors in account setups with thorough verification of client information, ensuring accurate account creation.
- Demonstrated exceptional attention to detail when reviewing identification documents, preventing potential fraud or misinformation from entering company records.
- Accelerated processing time for customer applications by efficiently reviewing and validating required documentation.
- Maintained up-to-date knowledge of industry regulations, ensuring all verifications adhered to established guidelines.
- Trained new team members on proper verification techniques and procedures, contributing to their rapid acclimation into the role and increased productivity levels overall.
Propertycoza
Real Estate Intern
10.2019 - 03.2021
Job overview
- Reported to agents and supervisors regarding statutory and contract requirements to inform time-sensitive decisions.
- Worked cooperatively with third-party vendors to procure services necessary for real estate contract execution, cultivating positive relationships with vendors delivering quality services.
- Maintained accurate records of all transactions, keeping clients well-informed throughout the process.
- Enhanced property value by conducting thorough market research and analysis.
- Issued office-wide communications on behalf of brokers and team leaders.
New World
Sales Assistant & Admin
02.2016 - 09.2019
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
University of South AfricaPretoria, South Africa
Bachelor of Arts from Social Work
04.2001
University of South AfricaPretoria, South Africa
Higher Certificate in Education from Education
04.2001
Modimolle FET CollegeModimolle, South Africa
Business Management N4 -N5 from Business Management
04.2001
Skills
Document verification
Certification
DIPLOMA IN ADMINISTRATION (ALISON)
Timeline
Verification Clerk
MIE Solutions
03.2023 - 03.2024
Real Estate Intern
Propertycoza
10.2019 - 03.2021
Sales Assistant & Admin
New World
02.2016 - 09.2019
University of South Africa
Bachelor of Arts from Social Work
04.2001
University of South Africa
Higher Certificate in Education from Education
04.2001
Modimolle FET College
Business Management N4 -N5 from Business Management
04.2001
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