Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
Generic
NKANDU CHITALU

NKANDU CHITALU

Kitwe

Summary

Adept at strategic planning and inventory management, I excelled at Epiroc Zambia Ltd, achieving a remarkable 99% parts availability. My tenure is marked by robust procurement strategies and effective cross-functional collaboration, significantly enhancing supply chain optimization. My analytical prowess, and leadership skills, have consistently driven process improvements and cost reductions across operations. Poised individual with experience in warehouse and inventory management. Talented at forecasting, replenishment, and tracking of inventory. Proven track record of reducing inventory costs, and increasing accuracy.

Overview

6
6
years of professional experience

Work History

Acting Inbound Replenishment Manager- ECA

Epiroc Zambia Limited
Kitwe
03.2025 - Current
  • Coordinated inventory levels to ensure timely product availability.
  • Assisted in training team members on replenishment procedures.
  • Reviewed stock reports to maintain accurate records.
  • Implemented best practices for efficient inventory management.
  • Resolved any issues regarding out-of-stock items or delayed shipments quickly and efficiently.
  • Collaborated with vendors to ensure timely delivery of products.
  • Identified potential risks associated with supply chain activities and developed solutions accordingly.
  • Analyzed current inventory levels and identified areas for improvement in order fulfillment accuracy.
  • Participated in supply chain optimization projects to reduce costs and improve inventory turnover.
  • Collaborated with cross-functional teams to gather data for demand analysis.
  • Communicated effectively with suppliers regarding stock availability and lead times.
  • Collaborated with stakeholders across departments to ensure accurate forecasting of market needs.
  • Utilized software applications such as Excel, Access, Tableau and Power BI for data analysis purposes.
  • Created reports on historical trends to inform future decisions regarding product availability.
  • Worked closely with suppliers to identify any potential issues that could affect delivery timelines.
  • Collaborated and communicated with various team members, business partners and vendors.
  • Identified inefficiencies within supply chain and implemented strategies resulting in improved performance.
  • Converted data into graphs and charts, providing insight into business operations and results.
  • Supported supply chain projects and initiatives to manage on-going business needs.
  • Resolved problems and managed multiple tasks using strong planning and process management abilities.
  • Conducted in-depth analysis of supply chain operations to identify efficiency improvements and cost-saving opportunities.
  • Established and maintained strong relationships with internal stakeholders and external partners to ensure alignment of supply chain objectives.
  • Prepared detailed reports and presentations on supply chain performance metrics for senior management.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Developed individualized training plans for the team to enhance performance.
  • Organized team practices and drills to improve skills and teamwork.
  • Facilitated team meetings to foster a positive and motivating environment.
  • Reviewed purchase orders for accuracy and compliance with company policies.
  • Led a team of inbound replenishment planners and expeditors.
  • Delegated responsibilities effectively while maintaining oversight of crucial operations.
  • Set clear expectations, and provide ongoing coaching to elevate team performance.
  • Foster a culture of accountability, collaboration and innovation
  • Supervise and support cross-functional teams to ensure alignment with organizational goals. collaboration, and professional growth.
  • Spearheaded team restructuring initiatives to optimize resource allocation and boost productivity
  • Navigated change management processes during organizational transitions with clear communication and empathy.
  • Championed DEI (Diversity, Equity & Inclusion) efforts to foster a more inclusive workplace culture.
  • Implemented agile leadership strategies to adapt rapidly to evolving business needs

Inbound Replenishment Planner- ECA

Epiroc Zambia Limited
Kitwe
01.2021 - 02.2025
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Analyzed sales data to forecast demand and optimize replenishment schedules.
  • Developed and maintained replenishment reports for key stakeholders.
  • Collaborated with suppliers to coordinate timely delivery of products.
  • Executed inventory audits to verify accuracy and resolve discrepancies.
  • Implemented process improvements to enhance efficiency in inventory management.
  • Communicated with cross-functional teams to align supply chain activities effectively.
  • Monitored and analyzed sales trends to adjust forecast models accordingly.
  • Maintained close communication with vendors to ensure timely delivery of products.
  • Managed the production of purchase orders, ensuring timely delivery of goods.
  • Identified areas where cost savings could be achieved through improved processes or procedures.
  • Developed and maintained accurate forecasts for inventory replenishment.
  • Created and distributed weekly reports on stock levels and performance.
  • Participated in physical inventory counts to keep information accurate and current.
  • Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
  • Analyzed inventory trends to forecast future needs and prevent overstock.
  • Coordinated with suppliers to reorder supplies and manage inventory replenishment.
  • Collaborated with sales and operations teams to align inventory levels with demand.
  • Managed inventory levels to ensure optimal stock at all times.
  • Coordinated logistics for inventory movement between locations.
  • Utilized inventory management software for tracking and reporting purposes.
  • Led strategic planning and execution of replenishment inventory orders across multiple regions
  • Achieved 95% stocked parts availability while maintaining lean inventory levels
  • Prepared and delivered monthly stocking analysis and financial provisions reports
  • Successfully managed replenishment of product inventory to maintain optimum stock levels and ensure customer satisfaction
  • Maintained close communication with cross-functional teams regarding
    changes in product availability or pricing which might impact customers' purchasing decisions
  • Determined inventory quantity needs, ordering more materials based on
    minimum or maximum levels.
    • Trained staff in proper inventory management techniques.
    Processed incoming stock shipments by supervising and assisting in unloading
    trucks.
    •Reviewed vendor invoices against purchase orders prior to payment processing in order verify accuracy and completeness of transactions.
    •Leveraged data analytics tools such as Tableau and Power BI to generate
    insights into current inventory trends and provide actionable recommendations based on findings.
    •Developed and maintained relationships with vendors and suppliers to ensure
    timely delivery of goods in accordance with company standards.
    • Removed damaged or outdated inventory items from store shelves.
    • Developed and maintained inventory management policies and procedures.
    • Prepared detailed inventory reports for management review

Supply Chain Management Trainee (Expeditor)

Epiroc Zambia Limited
Kitwe
07.2019 - 12.2020

• Expedited critical orders and provided daily delivery status feedback
• Ran inventory management reports and maintained stock control.


Built relationships with coworkers and team members to increase work
productivity.
• Gained experience in problem-solving and troubleshooting issues for customers.
Completed on-the-job training sessions and demonstrated learned skills to
supervisors.
•Demonstrated ability to work independently and as part of team, while
managing multiple tasks simultaneously.

• Rotated positions to understand various department processes and goals.
• Collaborated with cross-functional teams to complete tasks.
Learned how to use various computer programs such as Microsoft Office Suite,
Excel and Outlook.

• Created and presented weekly progress reports to stakeholders.
• Performed fieldwork assignments and visited various store locations.
Received constructive feedback and guidance to improve performance and
skills.

Assisted with various tasks and projects under the guidance of mentors and
supervisors.
•Provided excellent customer service, answering questions and resolving
complaints and issues.
• Developed effective methods for tracking and expediting orders.


•Managed relationships with third party logistics providers to ensure quality
service delivery standards were met.

• Created detailed reports on daily shipments received and sent out.
• Provided updates on order statuses through email or phone calls as needed.
•Coordinated communication between departments regarding purchase orders
and delivery schedules.

• Tracked packages using various carriers including UPS, FedEx, DHL and USPS.

Stores Intern

Epiroc Zambia Limited
Kitwe
04.2019 - 07.2019

•Handled receiving, sorting, stacking, picking, and housekeeping tasks
• Ensured economical material handling and maintained inventory records.
Participated in team meetings and brainstorming sessions to contribute ideas
and insights.
•Managed personal workload effectively, meeting deadlines and exceeding
expectations.
• Adapted quickly to support different teams and projects to meet business goals.
•Compiled data from multiple sources into comprehensive spreadsheets for
analysis.
•Participated in training sessions and workshops to enhance knowledge and
skillset.
•Utilized strong written communication skills to draft reports, emails, and other
documents.
•Ensured compliance with safety regulations by conducting regular audits of store facilities and equipment.
•Performed daily checks of store shelves to ensure that merchandise is properly
stocked at all times.
•Investigated discrepancies between actual stock count versus system records to identify any potential issues.
•Provided support to store managers in areas such as scheduling staff shifts,
setting up promotional displays.Handled receiving, sorting, stacking, picking, and housekeeping tasks
• Ensured economical material handling and maintained inventory records.
• Participated in team meetings and brainstorming sessions to contribute ideas and insights.
•Managed personal workload effectively, meeting deadlines and exceeding
expectations.
• Adapted quickly to support different teams and projects to meet business goals.

• Compiled data from multiple sources into comprehensive spreadsheets for
analysis.
•Participated in training sessions and workshops to enhance knowledge and
skillset.
•Utilized strong written communication skills to draft reports, emails, and other
documents.
•Ensured compliance with safety regulations by conducting regular audits of store facilities and equipment.
•Performed daily checks of store shelves to ensure that merchandise is properly
stocked at all times.
•Investigated discrepancies between actual stock count versus system records to identify any potential issues.
•Provided support to store managers in areas such as scheduling staff shifts,
setting up promotional displays.

Education

Global mentoring RGD program -

Epiroc University
08.2025

Diploma in Mentorship Program -

Epiroc University
03.2023

Certificate in Daring Women Africa & India -

Epiroc University
03.2023

Certificate in Management Training -

Northrise University
Ndola
01.2022

Certificate in warehouse management -

Epiroc university
06.2019

Bachelor of Science (B.S.) - Purchasing and Supply

Copperbelt University (CBU)
Copperbelt
08.2018

Skills

  • Strategic Planning
  • Procurement
  • Inventory Management
  • Supply Chain Optimization
  • Team Leadership
  • Cross-functional Collaboration
  • Cost Reduction
  • Process Improvement
  • Strategic Planning and Execution
  • Procurement and Contract Management
  • Team Leadership and Management
  • Cost Reduction Strategies
  • Inventory Control and Management
  • Process Improvement and Optimization
  • Strong Analytical and Problem-Solving Skills
  • Excellent Communication and Presentation Skills
  • Supply chain management
  • Inventory analysis
  • Effective communication
  • Warehouse management
  • Training development
  • Purchasing management
  • Critical thinking
  • SOP creation
  • Team development

Hobbies and Interests

  • Reading
  • Adventure
  • Poetry
  • Singing
  • Meeting New People
  • Cooking and Baking

Languages

  • English
  • Bilingual

Personal Information

Nationality: Zambian

Timeline

Acting Inbound Replenishment Manager- ECA

Epiroc Zambia Limited
03.2025 - Current

Inbound Replenishment Planner- ECA

Epiroc Zambia Limited
01.2021 - 02.2025

Supply Chain Management Trainee (Expeditor)

Epiroc Zambia Limited
07.2019 - 12.2020

Stores Intern

Epiroc Zambia Limited
04.2019 - 07.2019

Global mentoring RGD program -

Epiroc University

Diploma in Mentorship Program -

Epiroc University

Certificate in Daring Women Africa & India -

Epiroc University

Certificate in Management Training -

Northrise University

Certificate in warehouse management -

Epiroc university

Bachelor of Science (B.S.) - Purchasing and Supply

Copperbelt University (CBU)
NKANDU CHITALU