Nkamogeleng Qhina
Bloemfontein
Summary
Dedicated professional with a proven track record at God's Power Supermarket, adept in customer service and cash handling. Excelled in fostering customer loyalty through exceptional service and efficient payment processing. Demonstrates strong work ethic and team collaboration, contributing significantly to workplace efficiency and customer satisfaction. Hard working with strong organisational and interpersonal skills. Eager to secure any job opportunity presented. Ready to help achieve company goals.
Overview
1
1
year of professional experience
Work History
Cashier
God's Power Supermarket
Bloemfontein
12.2020 - 01.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
Hawker
Self-employed
01.2020 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Tsoseletso High School
Bloemfontein, South Africa 04.2001 -
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Time management skills
Product restocking
Patience and empathy
Work ethic and integrity
Team collaboration
Money handling
Cleaning and sanitizing
Written and verbal communication
Reliability and punctuality
Product knowledge
Purchase assistance
Clear communication
Timeline
Cashier
God's Power Supermarket
12.2020 - 01.2021
Hawker
Self-employed
01.2020 - 12.2020
High School Diploma -
Tsoseletso High School
04.2001 -
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