Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Njongo Ngomane

Njongo Ngomane

Malelane

Summary

In high school, I consistently stood out as a positive role model, excelling both academically and athletically. As a dedicated field hockey player, I achieved the remarkable feat of representing my province in the sport. Beyond the field, I demonstrated responsibility by contributing to my family's business through part-time work, showcasing a strong work ethic and commitment.

Currently, I've taken on a new challenge, working at a court-ordered sneaker shop. This role not only adds to my diverse skill set but also highlights my adaptability and willingness to explore different environments. As I prepare to study abroad in September, this experience will undoubtedly contribute to my personal and professional growth.

Overall, my journey in high school, coupled with my achievements in field hockey and work experiences, paints a picture of someone who consistently strives for excellence, embraces challenges, and is poised for success in their future endeavors.

Overview

1
1
year of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Retail Sales Associate

Court Order
01.2024 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • This was an idea empowered by my parent to keep working whilst i wait to find education abroad.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Prioritized helping customers over completing other routine tasks in store
  • Used in-store system to locate inventory and place special orders for customers
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects

Client Service Manager

Ngitseni Business
01.2023 - 12.2023
  • Created customer support strategies to increase customer retention.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Followed through with client requests to resolve problems.
  • This job allowed me to maintain strict professionalism within the family business in order to keep our clients for future.
  • Kept accurate records to document customer service actions and discussions

Education

High School Diploma -

Uplands College
White River
01.2019 - 12.2023

Skills

Research and Analysis

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Accomplishments

In high school, I established myself as an accomplished and well-rounded field hockey player, showcasing both skill and dedication. As a pivotal member of the high school field hockey team, I consistently contributed to the team's success through strategic gameplay and strong leadership on and off the field. My commitment to the sport extended beyond high school, as I earned the privilege to represent our province in field hockey competitions, a testament to my exceptional talent and hard work.

Amidst my athletic pursuits, I managed to maintain a commendable academic standing, proving that excellence is achievable in both sports and studies. Balancing the demands of high-level field hockey and academic responsibilities demonstrated my ability to manage time effectively and prioritize tasks.

Beyond the academic realm, I further demonstrated my commitment to personal and familial responsibilities. Despite the rigorous schedule, I actively contributed to my family's business through part-time work, showcasing my strong work ethic and sense of responsibility. This not only highlighted my dedication to supporting my family but also underscored my ability to handle multiple responsibilities simultaneously.

In addition to my academic and family commitments, I extended my services to the community. Whether it was volunteering my time or skills, I actively sought ways to give back, embodying the spirit of community engagement. This commitment to community service reflects not only a strong sense of social responsibility but also a desire to make a positive impact beyond personal achievements.

In essence, my high school journey exemplifies a harmonious blend of athletic prowess, academic achievement, familial responsibility, and community service—a testament to my well-rounded character and commitment to excellence in all facets of life.

Timeline

Retail Sales Associate

Court Order
01.2024 - Current

Client Service Manager

Ngitseni Business
01.2023 - 12.2023

High School Diploma -

Uplands College
01.2019 - 12.2023
Njongo Ngomane