Njongo Bodla
Cape Town
Summary
Dynamic Senior Technician with extensive experience at the City of Cape Town, specializing in DWDM transmission and adept project management. Known for enhancing stakeholder communication and ensuring regulatory compliance, while consistently delivering quality assurance in telecommunications networks. Proven leadership in guiding teams to achieve project goals efficiently and effectively.
Overview
14
14
years of professional experience
Work History
Senior Technician: DWDM
City of Cape Town
Durbanville
07.2023 - Current
- Provide technical input and involvement into the process for managing and maintaining BIP Fibre and DWDM; performs quality check of information; liaise with relevant stakeholders to confirm updates and provide feedback to management.
- Provide project management and operations support by leading project teams within the Fibre and DWDM units to submit required information in the prescribed format to bigger project teams involved on a project timeous delivery of information as part of project management team.
- Maintain effective communication with Telecoms stakeholders as required to perform duties and escalate issues when necessary.
- Ensure prescribed process are adhered to during implementation e.g. change controls.
- Oversee the internal administrative processes which must take place to fulfil the project delivery commitments e.g. update of document repositories, update of tickets, form filling and update.
- Maintain continuous liaison with Telecoms sister divisions to encourage and ensure process collaboration and facilitate integration.
Contract Representative
Openserve a Division of Telkom SOC Limited
Cape Town
12.2017 - 06.2023
- Coordinate and manage telecommunication projects contracted to service providers.
- Backbones, DWDM transmission, Metro Ethernet, FTTH.
- Conducting Fibre OSP and ISP site surveys and build construction projects.
- Check and approve engineering/planning of new Fibre build projects submitted by service provider.
- Check and approve bill of materials and costing of project submitted by appointed service provider. Organize build material release documents for service provider to collect.
- Apply and follow up for municipal wayleaves with the council.
- Arrange site kick off-off meeting with all relevant stakeholders with services affected in build plans.
- Provide supervision consultancy to appointed service provider on new fibre build project. Escalations and specification guidance.
- Conduct SHE Audits on appointed service provider working onsite.
- Conduct quality assurance on civil and fibre work upon completion of build project by service provider, sign off and provide QA certificate for work done according specifications.
- Analyze and approve fibre test results submitted by service provider.
- Calculate and consolidate total estimate and actual project expenditure and sign off service provider invoice.
Data Communication Engineer
Huawei Technologies Africa (PTY) Ltd.
Pretoria
08.2015 - 11.2017
- Provide technical support to sub-contractors on new build of Telkom telecommunications network projects.
- IP RAN Wireless Radio Microwave, Core, Metro Ethernet and access network.
- Conduct Site survey, Compile Bill of materials and project cost estimate, apply for wayleaves, setup site kick-off meetings.
- Conduct SHE Audits, provide build technical support to appointed sub-contractor.
- Attend to and resolve sub-contractor escalations.
- Conduct OTDR and OLTS testing analyze test results, Conduct Static and Functional QA.
- Compilation of actual build quantities and estimate build quantities and actual project costing, sign off sub-contractor invoice for final payment.
Assurance Call Center Agent
WNS Global
Port Elizabeth
02.2015 - 07.2015
- Provide telephonic technical support to Telkom ADSL users.
Computer Lab Assistant Team Leader
Nelson Mandela University
Port Elizabeth
02.2011 - 11.2014
- Leading a team of lab assistants providing end user support.
Education
Bachelor of Science - Communication Networks
Nelson Mandela University
Port Elizabeth12-2016
National Diploma - Information And Communication Technology
Nelson Mandela University
Port Elizabeth12-2013
National Senior Certificate - National Senior Certificate
Queen’s College Boys’ High School
Queenstown11-2010
M.D. - Information Technology: Informatics
Cape Peninsula University of Technology
Cape TownSkills
- Proficient in DWDM transmission
- Routing and Switching IP Network Skills
- Completed CISCO training program
- Achieved HCNA course completion
- Wireless Radio, IP, and RAN skills
- Solutions Architect Framework skills
- Business Improvement Analysis Skills
- EC Act
- ICASA
- OH & S Act
- ITIL
- COBIT
- IT Governance
- AI
- Big Data
- Demand forecasting skills
- Research and Development, Telecommunication skills
- Project management deployment in telecommunications skills
- Exceptional communication, coordination skills
- OSP and ISP fiber management and maintenance
- SHE Representative
- Business Implementation Plan and Standard Operating Procedures compilation skills
- Quality assurance and control in telecommunications networks
- Strategic Maintenance Schedule, Operation Skills
- Telecommunication network monitoring, testing, and troubleshooting software skills
- Business tender awarding process skills
- Business Process Management Skills
- CISCO CCNP troubleshooting skills
- HCNA troubleshooting skills
- TETRA competent technical skills
- DWDM management
- Fibre optics
- Project management
- Quality assurance
- Network testing
- Site surveys
- Data analysis
- Technical support
- Change management
- Team leadership
- Problem solving
- Regulatory compliance
- Stakeholder communication
- Effective communication
- Routine maintenance
- HVAC systems
- Worksite preparation
- Maintenance and repair
- Blueprint reading
- Cost estimation
- Adaptability and flexibility
- Project Support
- Teamwork
- Critical thinking
- Maintenance scheduling
- Risk assessment
- Analytical thinking
- User support
- Safety Equipment
- Installation and repair
- Technical assistance
- Customer interaction
- Risk mitigation
- Relationship building
- Troubleshooting and Diagnostics
- Preventive maintenance coordination
- Tech-Savvy
- Customer relations
Websites
Njongo.Bodla@capetown.gov.za, bodlanjongo@gmail.com
References
- Mr. Siphesihle Shabalala, Senior Professional Officer, CoCT, 067 837 6300, Siphesihle.Shabalala@capetown.gov.za
- Vincent Farirayi, Head of Operations, CoCT, 083 406 6588, Vincent.Farirayi@capetown.gov.za
- Mr. Selwyn Okkers, Operations Manager, Openserve a Division of Telkom SOC Ltd., 081 408 2747, okkerssc@gmail.com, SelwynB@openserve.co.za
- Mr. Ntuthuko Christian Nkabinde, Roll-Out Manager, Huawei Technologies, 065 964 1164, ntukzamzizi@gmail.com, Ntuthuko.nkabinde@huawei.com
Divers License
C1
Personal Information
- ID Number: 9207075684086
- Gender: Male
Languages
Xhosa
First Language
English
Proficient (C2)
C2
Afrikaans
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Senior Technician: DWDM
City of Cape Town
07.2023 - Current
Contract Representative
Openserve a Division of Telkom SOC Limited
12.2017 - 06.2023
Data Communication Engineer
Huawei Technologies Africa (PTY) Ltd.
08.2015 - 11.2017
Assurance Call Center Agent
WNS Global
02.2015 - 07.2015
Computer Lab Assistant Team Leader
Nelson Mandela University
02.2011 - 11.2014
Bachelor of Science - Communication Networks
Nelson Mandela University
National Diploma - Information And Communication Technology
Nelson Mandela University
National Senior Certificate - National Senior Certificate
Queen’s College Boys’ High School
M.D. - Information Technology: Informatics
Cape Peninsula University of Technology
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