Njabulo Joy Mhlanzi

Talent Acquisition

Effectively on-board new employees for the contact centre.

Employee Relations

Implement ER policies, procedures, and practices to ensure consistency and fairness across the business.

Handle ER issues for line managers and associates. Monitor the ER environment.

Handle arbitration for the campaigns/ department( s) and oversee conciliations for same

Ensure compliance to relevant in country Acts that govern people management.

Investigate HR related whistle blower reports. Monitor trends in the business and develop HR initiatives to correct situations.

Handling disciplinary matters ( formulating charges, preparing managers for disciplinary enquiries, and filing on Share Point).

Attending and handling CCMA cases

Payroll

Collecting employment packs and loading new joiners on SAGE

Handling payroll related queries as they come.

Employee Wellness, Benefits & Remuneration.

Assisting line managers and associates with queries relating to company benefits.

Arrange counselling for trauma situations.

Assist the Group Death and disability facilitator with queries on death and disabilities.

Monitor sick leave trends to identify potential disability cases.

Organize employee wellness and Engagement activities.

General Administration

Prepare Fixed term and permanent contracts for new starters

Upload the contracts on DocuSign or Cygnature.

download signed contracts and upload on SharePoint.

Analyzing, compiling, reports.

Delivering best practice guidance and advice across the Company.

Monitoring time and attendance via Power BI.

Dealing with performance management issues for all staff.

Employee consultations and handling employee queries.

Compiling and presenting quarterly stats to the HRBP's

DUTIES :

• Interview Students to obtain education and career goals, Assist Students to establish career goals and to develop education or another plan.
• Administer and interpret tests designed to determine the interests, aptitudes, and abilities of Students.
• Assess need for assistance such as rehabilitation, financial aid or further training.
• Refer students to the appropriate services, assist students with implementing education, career, or other plans, maintain ongoing communications with Students.
• follow up with students on any changes to meet with students on a regular basis to review files and circumstances.
• Provide Students with information on finding an in- service training job, assist students with job readiness skills, assist students with job search strategies, assist students to prepare for job interviews, typing of minutes, Filling of Staff documents, Writing Reports, Updating Employee statistics, Taking Calls, Taking Messages and e-mailing.
• Assist Clients, Solve Client Problems, Data Capturing, Ordering Office Stationery, Ad-hoc duties.

• Typing of minutes and Human Resource documents. Filing of Staff documents; process admissions and discharges; ensure quality and stock control; checking on patient record registers for daily operation statistics; liaise with patients and report complains with unit or operational manager.
• Update patient bed boards status on an on-going basis; writing reports; updating employee statistics; updating staff E.P.M.D.S documents (employee performance management development skills).
• Updating job description and performance agreement for staff; ensure leave balances are correct; assist in the Recruitment and Selection process for interviews; coordinate or assist with various committees or programs as requested i.e., employee forum, staff general meeting, training & development, orientation, team building etc.; assist staff with H.R queries or problems; submit benefit forms to GEMS.
• Assist in payroll preparation by providing relevant data (absences, leaves, etc.); conduct initial orientation to newly hired employees; prepare employee payroll related packs for the payroll administrator (ensure that all relevant documentation is included as per appointment checklist i.e., wage adjustment, new employee appointments, etc.)