Njabulo Shezi

• Daily management stats reports.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement
• Maintained energy and enthusiasm in fast-paced environment
• Daily Collections amount Report
• Target Report
• Collections Agent Reports
• Calls audit Report
• Performance Comparison
• Reports Sage Reports (ESS)
• Analyzing payment reports and future payments.
• Making sure agents are always performed
• Making sure team always meet Target
• Listening to calls from time to time
• Conducting hiring process for agents, training and professional growth of employees
• Delivered services to customer locations within specific timeframes

Contact Person: Subesh Deonarain.

Contact Details : 084 507 7409

Email address : SDeonarain@Mrpricemoney.com

• Duty and Responsibilities :
• Capturing Payments
• Receipting Payments
• Allocating payments
• Taking Office Payments
• Processing Documents to court :Section 129,Letter of Demand,Section 57,Summons.
• Tracing
• Keeping Client Spreadsheet updated
• Contact : Sandra
• Contact Number : 031 310 7159

• Receipting Payment
• If client have been handed over Taking Office Payments
• If client have been handed over
• Processing Documents to court,Section 129,Letter of Demand Section 57,Section 58,Summons Garnishee Order,Default Judgment
• Capturing Payments
• Contact : Eldene
• Contact Number : 031 301 8048

• Led team and analyzed system data to identify opportunities for improvement
• Learned new skills and applied to daily tasks to improve efficiency and productivity
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
• Quality Assurance (Listening to calls to see if all is said According to company policy)
• Processing Reports,
• Daily Collections amount Report
• Target Report Per Collections
• Agent Report Calls Report
• Month to Month Target report
• Contact Number : 031 538 4998