Njabulo Mtshali
Social Worker
Pietermaritzburg
Summary
Compassionate Social Worker with experience in mental health support, offender rehabilitation, and community-based interventions. Expertise in case management, counseling, and crisis intervention. Collaborates effectively with multidisciplinary teams to deliver targeted support and advocacy for vulnerable individuals and communities.
Overview
9
9
years of professional experience
Work History
Social Worker
NICRO
09.2019 - 09.2025
- Conducted psychosocial assessments and developed individualized intervention plans to address client needs.
- Wrote progress reports and pre-sentence recommendations to assist courts in making informed decisions.
- Facilitate diversion and life skills programs (anger management, substance abuse, conflict resolution).
- Conduct victim-offender mediation and restorative dialogues.
- Collaborate with multidisciplinary teams including prosecutors, magistrates, SAPS, and auxiliary workers.
- Organized community awareness and crime prevention campaigns to engage the public and promote safety.
- Ensure accurate and confidential record keeping in compliance with SACSSP and DSD standards.
- Supported initiatives at the National Institute for Crime Prevention and Reintegration of Offenders.
- Departed due to company-wide retrenchment policies that affected multiple positions.
Student Social Worker
Town hill Psychiatric Hospital
02.2017 - 11.2017
- Performed psychosocial assessments for patients with mental health conditions, contributing to tailored treatment plans under supervision.
- Facilitated psycho-educational and support group sessions for patients and families.
- Provided supportive counselling focusing on coping skills, treatment adherence, and reintegration.
- Led psycho-educational and support group sessions for patients and families, enhancing understanding of mental health challenges and coping strategies.
- Conducted home visits and follow-up sessions to evaluate patient progress and social environments.
- Participated in multidisciplinary team meetings with psychiatrists, psychologists, and nurses.
- Compiled progress notes, reports, and treatment plans in line with hospital procedures.
- Championed patient rights and facilitated access to welfare services, including SASSA and community resources, improving client support networks.
Education
High School - Grade 12
Laduma High School
Pietermaritzburg, South AfricaBachelors Degree - Social Work
Unisa
Pietermaritzburg, South Africa 04.2001 -
Skills
Psychosocial Assessment
Case Management
Crisis Intervention
Advocacy
Group Facilitation
Report writing techniques
Record Keeping
Communication Skills
Team Collaboration
Conflict Resolution
Problem Solving
PERSONAL ATTRIBUTES
- Through the years, I’ve been exposed to Social Work field I have gained and embraced the following:
- I am and could become a good team leader
- I am an adaptable person, ability to work under pressure
- I am and could become innovative and creative
- Appreciate and respect colleagues and people in general
- Able to remain inquisitive, self-motivated and always willing to learn
- Able to mix and work easily with others and demonstrate willingness to work in teams
Timeline
Social Worker
NICRO
09.2019 - 09.2025
Student Social Worker
Town hill Psychiatric Hospital
02.2017 - 11.2017
Bachelors Degree - Social Work
Unisa
04.2001 -
High School - Grade 12
Laduma High School