Njabulo Majenje
Software Developer
Sandton
Summary
Professional software development specialist with background in creating innovative software solutions and optimizing systems for improved performance. Proven ability to collaborate effectively within team environments and adapt to evolving project requirements. Known for technical expertise in programming languages and strong commitment to achieving project goals.
Overview
16
16
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Software Developer
Afrihost
10.2023 - Current
- Currently developing software solutions for South Africa's best ISP, Afrihost, focusing on high-quality, efficient applications that support client and internal needs.
- Improved software efficiency by troubleshooting and resolving coding issues by applying best practices and
- Integrated third-party APIs to enhance overall application functionality and improve user experience.
- Developed secure, scalable software solutions by utilizing industry best practices for coding and architecture.
Team Lead
Afrihost
09.2021 - 10.2023
- Oversaw a technical support team and ensured quality service through technical documentation, mentoring, and quality assurance.
- Implemented training processes for new team members to improve support quality and team efficiency.
- Implemented feedback tracking system to identify areas of improvement and adjust team strategies accordingly.
- Reduced average handle time through effective communication training and improved knowledge of products/services offered.
Software Developer
Citrii Software
10.2020 - 09.2021
- Engaged in full-stack development, focusing on API and single-page application (SPA) development.
- Led SQL administration tasks and produced technical documentation to support application development.
- Continuously updated skillset through professional development courses, staying current with industry trends and emerging technologies.
- Demonstrated strong problem-solving abilities by quickly identifying and resolving defects, leading to increased application stability and user satisfaction.
- Combining software and farming proved to be positive mind altering experience.
Technical Support Agent
Afrihost
08.2017 - 09.2019
- Provided direct technical support for various Afrihost services, including sales, website hosting, and fiber/ADSL/LTE support.
- Enhanced customer satisfaction by resolving technical issues promptly and accurately.
- Maintained detailed records of customer interactions, ensuring clear communication between support levels.
- Handled sensitive customer data securely following strict confidentiality guidelines protecting both the client''s privacy and company reputation.
Sales Assistant
Corne's Food Shoppe
06.2017 - 08.2017
- Handled merchandising, client relations, and conflict resolution in a retail environment.
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Generated sales report to help upper management make effective decisions and sales plans.
Sales Assistant
Sasol Delight
01.2016 - 05.2017
- Strengthened customer service skills by managing client relations and resolving conflicts, supporting a smooth customer experience.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
Technical Support Specialist
Trusting The Future Technologies (TTFTechs)
02.2010 - 11.2012
- Managed technical support for network, desktop, and software-related queries, establishing foundational IT knowledge and skills.
- Increased first-call resolution rates with thorough troubleshooting and problem-solving skills.
- Demonstrated excellent multitasking abilities while juggling multiple support requests without compromising quality or efficiency.
Education
National Diploma - Electrical and Electronics Engineering
Vaal University of Technology
Vanderbijlpark, South Africa01.2017
BSc - Computer Science
University of Pretoria/Universiteit Van Pretoria
Pretoria, South Africa01.2014
Skills
Leadership & Mentoring: Team Lead, Quality Assurance, Mentorship Programs
Certification
Angular Training
Dota 2
When I am not coding up a storm or simply filling my head with knowledge you can find me in a Dota 2 match either enjoying this master piece of software or simply coaching newcomers and aiding in making their experience a mind blowing one.
Timeline
Software Developer
Afrihost
10.2023 - Current
Symfony Framework Training
04-2023
Angular Training
04-2022
ASPNetCore and Angular Training
03-2022
Team Lead
Afrihost
09.2021 - 10.2023
Ionic framework Training
01-2021
Software Developer
Citrii Software
10.2020 - 09.2021
Fitness Instructor Certification - 1 year
01-2020
Technical Support Agent
Afrihost
08.2017 - 09.2019
Sales Assistant
Corne's Food Shoppe
06.2017 - 08.2017
Sales Assistant
Sasol Delight
01.2016 - 05.2017
Technical Support Specialist
Trusting The Future Technologies (TTFTechs)
02.2010 - 11.2012
National Diploma - Electrical and Electronics Engineering
Vaal University of Technology
BSc - Computer Science
University of Pretoria/Universiteit Van Pretoria