Summary

Overview

Work History

Education

Skills

Languages

Certification

Hobbies and interests

References

Accomplishments

Hobbies and interests

References

Interests

Timeline

Nitesh Ramgobin

Chatsworth

Summary

Accomplished Client Development Specialist with extensive experience in strategic planning, market analysis, and brand management across diverse sectors including foods, beverages, and retail. Proven track record in driving substantial sales growth through innovative marketing campaigns and effective resource allocation. Demonstrates strong leadership skills by motivating teams to achieve high performance and fostering cross-functional collaboration to meet organisational objectives. Adept at analysing operational data to identify trends and optimise business strategies for improved effectiveness. Career goal includes leveraging expertise in project management and relationship building to further enhance business development initiatives.

Overview

years of professional experience

Certification

Work History

Client Development Specialist (Pepsico)

SMOLLAN

04.2026 - Current

Collaborated with team members to achieve target results.
Identified issues, analysed information and provided solutions to problems.
Built and maintained courteous and effective working relationships.
Developed innovative marketing campaigns to drive substantial sales.
Conducted regular follow-up with clients to gather feedback and ensure satisfaction with solutions provided.
Facilitated communication between clients and service teams to streamline project execution.
Analysed client feedback, implementing changes to improve service quality and efficiency.
Coordinated with internal departments to meet client needs and deliver services on time.
Maintained up-to-date knowledge of industry trends to provide informed advice to clients.
Organised client meetings, prepared presentations, and followed up on action items to support business objectives.
Prepared detailed reports on client service activities, presenting findings to management.
Oversaw client service projects from inception to completion, ensuring deadlines were met.
Assisted in the creation of service proposals, contributing to increased business opportunities.
Coordinated with sales teams to identify upselling opportunities based on client needs and feedback.
Developed and maintained strong relationships with clients, leading to increased loyalty and repeat business.

Go To Market Regional Manager (Pepsico)

Smollan

09.2024 - 03.2026

Managed business units within PepsiCo for Foods.|Beverages.|Bread.|Grains.|Snacks.
Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
Created sales activities to promote advertising offerings, and motivate larger deals.
Prepared detailed reports on a daily, weekly, and quarterly basis.
Built new business partnerships to drive customer acquisition and generate revenue.
Maintained detailed records of sales activities to identify underserved areas, and opportunities for improvement.
Implemented marketing plans for new product launches.
Monitored competitor activities, adapting strategies to maintain competitive advantage with activity planning.
Developed innovative marketing campaigns to drive substantial sales.
Allocated resources effectively to meet operational demand whilst minimising spending.
Evaluated reports and daily logs to determine accuracy and compliance with the operational team.
Used initiative to direct operations and activities in fast-changing environments for responsive field team support.
Enforced guidelines to promote discipline, meet objectives, and increase retention.
Motivated subordinates, instilled morale, and built confidence to develop high-performing, focused operational teams during Cycle Meetings.
Prepared and adapted operational strategies to meet ever-changing retail demands.
Developed rapport with diverse groups in unfamiliar settings using exceptional communication and interpersonal abilities within simplified guidebooks.
Conducted performance evaluations, identifying areas for improvement and implementing corrective actions to enhance productivity.
Monitored operational compliance and intervened proactively to correct problems.
Set monthly KPIs and tracked performance against objectives
Planned logistics of promotional activities to make best use of time and resources.
Coordinated with cross-functional teams to develop and implement operational strategies, improving overall performance.
Facilitated communication between departments, fostering a collaborative culture to achieve organisational objectives.
Developed and maintained operational procedures, guiding team members towards operational excellence.
Participated in strategic planning sessions, contributing insights and expertise to shape future operational requirements.
Analysed operational data to identify trends, making recommendations for improvements in operational effectiveness
Managed project timelines and budgets, ensuring all operational projects were delivered on time and within financial constraints.
Compiled and presented operational reports to senior management, highlighting performance metrics and areas for improvement.
Optimised resource allocation, ensuring the right mix of skills and manpower to meet operational needs

Regional Sales Manager (Pioneer Foods)

Smollan

09.2020 - 08.2024

Overlooked growth and performance in Shoprite Checkers | Franchise (Spar&PnP)
Analysed regional market trends to identify new opportunities for growth.
Visited potential customers to build relationships and present sales pitches on products.
Monitored sales team performance and provided training to help reach targets.
Managed key accounts, fostering strong relationships with clients to secure repeat business.
Led a team of sales professionals, providing training and support to achieve targets.
Conducted regular competitor analysis to stay ahead of industry developments.
Analysed sales data to identify performance gaps and areas for improvement.
Developed and implemented strategic sales plans to expand market share within the region.
Executed successful activities for products to gain market share.
Coordinated with marketing department to develop promotional activities tailored to regional preferences.
Provided after-sales support, resolving any issues promptly to maintain client satisfaction.
Monitored inventory levels in the region to prevent stockouts and ensure timely deliveries.
Analysed current strategies for strengths and weaknesses and adjusted approaches to maintain sales trajectory.
Delivered presentations to senior management, reporting on sales results and strategic plans.
Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
Proactively visited loyal customers to maintain long-lasting relationships and increase sales.
Used competitive nature, motivation and dedication to increase sales and customer base.
Organised regional sales meetings and conferences to motivate team and share best practices.
Selected, trained and performance-managed staff to handle high workload with ambitious targets.
Developed innovative marketing campaigns to drive substantial sales.
Developed incentive schemes to motivate sales team and boost performance.
Oversaw sales performance, setting objectives and reviewing progress to drive revenue.
Prepared reports as requested by Divisional Sales Manager, such as sales forecasts, targets and sales goals achieved.
Delivered product demonstrations for customers to develop an understanding of product functions.
Promoted product promotions, sales and offers throughout interactions to increase order value and sales.
Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
Attended meetings with regional sales teams monthly to stay up to date on sales progress and targets achieved.
Optimised sales methods to best acquire, develop and retain customers.
Participated in trade shows and networking events to represent the company and generate leads.
Coordinated with design, project management and production teams to delivery timely support to planned campaigns.
Responded to customer emails , keeping within company communication targets.
Worked with team of 14 junior managers and delegated appropriate tasks to each member.

National Project Manager (Unilever)

Smollan

09.2019 - 08.2020

Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
Facilitated regular team meetings and stakeholder updates, fostering open communication and collaborative problem-solving.
Coordinated with clients to define project objectives and requirements, ensuring alignment with business goals.
Oversaw the development of project documentation, maintaining clear and accurate records throughout project lifecycles.
Cultivated strong relationships with clients, stakeholders, and team members, building a culture of trust and cooperation.
Presented project proposals and reports to senior management, articulating project value and securing necessary approvals.
Monitored service delivery and intervened proactively to correct problems.
Directed the resolution of project issues and conflicts, ensuring minimal impact on project progress and outcomes.
Assessed team performance and provided constructive feedback, contributing to professional development and skill enhancement.
Streamlined communication channels between project teams and external partners, improving coordination and project cohesiveness.
Analysed project outcomes, conducting post-implementation reviews to identify lessons learned and best practices.
Utilised project management software tools to track progress, assign tasks, and manage timelines efficiently.
Conducted risk assessments to identify potential issues, implementing mitigation strategies to minimise project disruptions.
Negotiated contracts with suppliers and service providers, securing favourable terms and quality resources for projects.
Led cross-functional teams to deliver projects within budget and on time, enhancing client satisfaction and stakeholder value.
Implemented agile project management methodologies, increasing team flexibility and improving product delivery times.
Developed internal and external business contacts to facilitate work and enhance results.
Integrated sustainable and environmentally friendly practices into project planning, aligning with corporate social responsibility goals.
Set monthly KPIs and tracked performance against objectives to monitor an optimise sales strategies.
Monitored market trends and technological advancements, incorporating innovative solutions into project strategies.
Created business outreach plans to acquire new customers and increase sales.
Maintained records of cold calls, presentations, closed deals and follow-up activities.
Planned logistics of promotional activities to make best use of time and resources.
Generated sales interest and grew brand awareness to expand wholesale territory.
Used persuasive sales techniques, friendly approach and extensive knowledge of product range to successfully obtain average monthly sales

POS National Lead @Shopper Marketing (Unilever)

Smollan

03.2017 - 08.2020

Collaborated with team members to achieve target results.
Managed complaints with calm, clear communication and problem-solving.
Achieved service time and quality targets.
Engaged with customers to better understand needs and deliver excellent service.
Identified issues, analysed information and provided solutions to problems.
Built and maintained courteous and effective working relationships.
Picked up additional tasks to aid team success.
Enhanced working relationships by participating in team-building activities.
Demonstrated consistent hard work and dedication to achieve results and improve operations.
Met schedule using excellent planning and coordination skills.
Prepared range of written communications, documents and reports.
Developed excellent working knowledge of industry trends and improvements in processes.
Identified market gaps for new and updated products and services.
Helped teams reach ambitious sales objectives with multi-channel marketing campaigns.
Provided administrative support to the marketing department, streamlining operations for efficiency.
Maintained marketing inventory, overseeing stock levels of promotional materials and merchandise.
Participated in brainstorming sessions for creative marketing initiatives, contributing innovative ideas.
Assisted in developing marketing campaigns, contributing to increased brand awareness and customer engagement.
Advised business clients on best mix of products for maximum sales and consumer engagement.
Coordinated with external agencies to produce marketing materials, ensuring brand consistency across all mediums.
Facilitated communication between sales and marketing teams to align strategies and objectives.
Monitored competitor activity, offering strategic recommendations to maintain competitive advantage.
Assisted in the coordination of trade shows and exhibitions, enhancing brand visibility and networking opportunities.
Liaised with suppliers and vendors to negotiate prices and secure promotional materials.
Selected distribution channels best suited to bespoke advertising objectives.
Assisted in budget tracking and expenditure reports, ensuring optimal allocation of marketing resources.
Liaised with stakeholders to identify key sales objectives and devise strategies to achieve goals.
Coordinated with sales teams to develop and execute impactful in-store promotions and POS Point of Sale materials.
Implemented promotional campaigns at point of sale, boosting awareness of current offers.
Implemented promotional offers at the point of sale, boosting sales and customer engagement.
Implemented promotional campaigns at point of sale to boost store sales and customer engagement.
Implemented promotional activities at point of sale, encouraging uptake of store offers and loyalty schemes.
Implemented promotional campaigns at point of sale, contributing to increase in store revenue.
Liaised with sales and marketing teams to align production output with market demand, maximising profitability.

Field Sales Manager (Unilever)

Smollan

01.2012 - 02.2017

Managed team of field representatives, overseeing daily operations and enhancing productivity.
Facilitated team meetings, encouraging open communication and collaborative problem-solving.
Reported regularly to senior management, providing updates on field activities and progress.
Monitored staff performance and developed improvement plans.
Analysed data from field activities to make informed decisions and boost efficiency.
Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
Coordinated strategic plans for administrative services management and optimisation to best use available resources.
Addressed customer complaints with tact, restoring confidence in company services.
Conducted regular performance evaluations for staff, identifying areas for improvement.
Organised schedules and routes for field staff, optimising coverage and reducing travel time.
Assessed risks associated with field operations, implementing measures to mitigate them.
Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
Cultivated relationships with clients, enhancing customer satisfaction and retention.
Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
Turned corporate mandates into actionable directives for mid- and low-level staff.
Maintained compliance with legal and regulatory standards, safeguarding company reputation.
Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
Coordinated with other departments to streamline project execution and meet deadlines.
Prepared statements detailing operational detail and key performance indicators.
Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Monitored inventory levels, ensuring availability of necessary tools and equipment.
Researched market trends, adapting strategies to maintain competitive edge.
Supervised supply purchases, management and tracking in line with budgetary requirements.
Advised senior management on facilities needs and delivered ongoing operational support.
Drove company growth with proactive mindset and results-oriented plans for business operations.
Established performance metrics, driving team towards achieving key objectives.
Directed daily operation of Retail business and flexed with changing demands to consistently meet objectives.

Area Sales Manager (Unilever Trade Development)

Smollan

04.2010 - 12.2011

Coordinated strategic plans for administrative services management and optimisation to best use available resources.
Led cross-functional teams in project execution, delivering projects on time and within budget.
Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
Collaborated with HR to manage employee relations issues, promoting a positive work environment.
Directed daily operation of Retail business and flexed with changing demands to consistently meet objectives.
Utilised technology to enhance operational processes and improve data accuracy and reporting.
Facilitated communication between regional offices and headquarters to align objectives and strategies.
Monitored staff performance and developed improvement plans.
Advised senior management on facilities needs and delivered ongoing operational support.
Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
Drove company growth with proactive mindset and results-oriented plans for business operations.
Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
Maximised employee morale and corrected performance issues according to established standards.
Launched marketing campaigns to increase brand awareness and drive revenue growth in the region.
Managed staff recruitment, training, and development to build a high-performing regional team.
Oversaw inventory management and procurement processes, maintaining optimal stock levels.
Monitored financial performance, preparing budgets and financial reports for senior management.
Fostered strong relationships with key stakeholders, including clients, suppliers, and local authorities.

Project Assistant (Unilever)

Smollan

04.2008 - 05.2010

Created monthly reports and presentations.
Participated in project review meetings to assess performance and identify lessons learned for future projects.
Supported the project manager in administrative duties, freeing up their time for critical project tasks.
Coordinated project schedules, resources, equipment, and information to facilitate efficient workflow.
Evaluated project outcomes against established criteria to measure success and identify areas for improvement.
Facilitated communication between project teams and external parties to ensure smooth operation.
Managed project resources, including allocating equipment and tracking inventory to avoid shortages.
Provided logistical support for project events, including workshops, conferences, and training sessions.
Retrieved and checked files to respond to internal and external information requests.
Maintained organised calendar covering team meetings, trips and appointments.
Helped staff with special projects by setting up schedules and organising resources.
Sat in on meetings, hearings and conferences to document activities.
Organised and updated document management systems to improve audit and reference processes.
Contributed to the creation of project presentations and briefings for senior management and clients.
Liaised with clients and stakeholders to gather project requirements and provide regular updates on progress.
Provided high-level administrative support, adapting proactively to team needs and aiding efficiency.
Processed and tracked employee time sheets and submitted to supervisors for approval.
Prepared contract drafts, purchase orders and business correspondence for team.

Distribution Van Controller (Unilever)

Smollan

05.2006 - 05.2008

Developed strong relationships with customers, understanding their needs and recommending suitable products for enhanced satisfaction.
Implemented strategic sales plans to meet and exceed monthly targets, demonstrating consistent performance improvement.
Managed daily van sales operations, delivering products directly to customers and increasing sales territory coverage.
Processed customer orders efficiently, ensuring accurate delivery of goods and services in a timely manner.
Obtained best prices for commercial deals to maximise profits.
Adapted selling style based on customer profile and requirements.
Engaged with local communities, building brand awareness and establishing a positive image for the company in the marketplace.
Gathered feedback from customers about products and vendors and shared data to improve offerings.
Maintained detailed records of sales, customer interactions, and stock levels for accurate reporting and inventory management.
Provided regular feedback to management on market conditions, competitor activities, and customer feedback for strategic planning.
Monitored stock levels in the van, ensuring availability of best-selling products and timely replenishment to meet customer demand.
Conducted financial transactions, including cash handling and issuing receipts, maintaining accountability and accuracy in sales operations.

Field Marketer Merchandiser

Cold Chain

01.2000 - 04.2006

Managed inventory levels, conducted stock takes, and placed orders for replenishment to maintain optimal stock levels.
Maximised sales by designing interactive and engaging store displays.
Performed product quality checks for anomalies to meet customer expectations and comply with regulations.
Monitored competitors' products, prices and sales to identify and take advantage of any marketing gaps.
Monitored inventory levels to prevent stock shortages or excesses, maintaining optimal stock.
Managed the layout and organisation of products to maximise customer engagement.
Implemented visual merchandising strategies to enhance product visibility and attract customers.
Kept pricing information up to date and implemented price changes on EPOS system and POS for uniformity.
Led seasonal stock changes, ensuring fresh and relevant merchandise availability.
Trained new staff on merchandising techniques and company standards, enhancing team performance.
Maintained compliance with health and safety regulations within the merchandise area.
Built thorough understanding of sales patterns of all products, utilising week cover to identify reordering requirements on weekly basis.

General Sales Assistant

A5 Cash & Carry

05.1999 - 12.1999

Replenished items and organised displays to keep stock looking professional.
Met sales targets through proactive promotion and excellent customer service.
Kept sufficient inventory supply and stock on shelves and in storerooms.
Processed and loaded deliveries and backstock onto store shelves.
Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
Processed incoming stock to maintain accurate inventory records and organized stock room.
Took stock of products and updated inventory records with new totals.
Assisted in annual stocktaking through counting, record-keeping and documenting.
Received, processed and organised deliveries within tight deadlines.
Monitored inventory supply and salesfloor stock to increase availability and customer convenience.
Collaborated with team members to achieve sales targets, contributing to overall store performance.

Education

NQF 4 - Retail Management

Mind The Gap (Smollan)

01-2010

Certificate of Higher Education - G310

P.R Pather Secondary School

01-1998

NQF7 - Strategic Client Leadership

Stellenbosch Univeristy (Smollan)

Skills

Strategic planning
Market analysis
Brand management
Data analysis
Project management
Performance tracking
Cross-functional collaboration
Relationship building
Innovative problem solving
Team leadership
Communication skills
Positive attitude
Creative thinking
Strong time management
Customer engagement and interaction
Time-management
Decision making
Marketing and sales strategies
Active listening
Customer relationship management
Effective communication

Product knowledge
Customer engagement
Sales techniques
Market strategy development
Relationship Management
Computer literacy
Marketing plan development
Sales promotions
Strategic thinker
Creative and innovative
Performance monitoring
Sales strategies
Self-motivation
Organised and efficient
Excellent written and verbal communicator
Business development
Project coordination
Natural leader
Retail marketing
Strategic thinking
Budget control

Languages

English

Upper Intermediate

Certification

Level 4 - Generic Management

Hobbies and interests

Accomplished Go To Market Manager with extensive experience in strategic planning, market analysis, and brand management across diverse sectors including foods, beverages, and retail. Proven track record in driving substantial sales growth through innovative marketing campaigns and effective resource allocation. Demonstrates strong leadership skills by motivating teams to achieve high performance and fostering cross-functional collaboration to meet organisational objectives. Adept at analysing operational data to identify trends and optimise business strategies for improved effectiveness. Career goal includes leveraging expertise in project management and relationship building to further enhance business development initiatives.

References

Thando Ziqubu - Divisional Sales Manager at Pepsico (Smollan)

083 631 2198 | Thando.Ziqubu@Smollan.com

Jeremy Bennett - Client Executive at Pepsico (Smollan)

083 631 3231 | Jeremy.Bennett@Smollan.com

Vasan Govender - Regional Sales Operational Manager (Pepsico)

083 625 1178 | Vasan.Govender@Pepsico.com

Christo Landman - Client Execution at Smollan Group

083 635 3810 | Christo.Landman@Smollan.com

Accomplishments

2022 Won the Futurelife Incentive to attend the 7's Rugby World Cup in Cape Town 2019 Unilever Zero Based Budget award - Foods Multibrand Unit (FSU - Innovation)

1st Runner up in category in savings to Unilever of R3million in 2018.

2018 Shopperholics awards #Itsmybusiness - Multitasking into 2 categories Foods &

Personal Care - Received from Shopper Marketing Director

2018 Unilever Website - Global recognition of Foods MB unit innovation

Promoted to Senior National POS Co Ordinator - Secondment

2017 Seconded to Unilever as POS Co Ordinator

Achieved sign off on cost saving plan of R5,2 Million

2015 Nominated Field Manager of the year KZN Modern Trade - Unilever Conferance