Nishatha Sookdeo

Key Responsibilities:

• Spearheaded Records Management operations for 29 years, ensuring regulatory compliance with NARS, POPIA, and PAIA.

• Designed and implemented an effective Records Management System; redesigned legacy systems to align with evolving business needs.

• Developed and implemented the approved Corporate File Plan and content classification structures.

• Led the development and execution of organisation-wide information management strategies.

• Implemented a successful ECM system and digitisation strategy, reducing paper-based dependency by over 80%.

• Maintained active corporate records in compliance with policies, standards, and filing systems, ensuring quality control and consistency.

• Oversaw business continuity and disaster recovery planning (BCP & DRP) for records and content.

• Ensured the confidentiality and security of corporate records, including access control measures.

• Provided specialist support and responded to business unit needs regarding corporate information resources.

• Managed Corporate Vital Records.

• Facilitated effective internal and external stakeholder communication.

• Supported the development and enforcement of information governance policies, procedures, and compliance with legislation.

• Conducted training and awareness sessions on records legislation (e.g., PAIA, POPIA), systems, and best practices.

• Executed archival and disposal of records aligned to approved Corporate Retention Schedules.

• Supported SAP DMS implementation: user acceptance testing (UAT), training, documentation, integration testing, and basic system configuration.

• Led the implementation of Enterprise Information Management (EIM) and associated digitisation initiatives.

• Managed Registry staff and oversaw document scanning into the EIM system.

• Coordinated stakeholder engagements, ECM training, and document governance awareness programmes.

• Maintained dashboards and prepared reports for records-related performance and audit readiness.

Achievements:

• Core member of the Digital Transformation Committee at Umngeni-Uthukela Water.
• Instrumental in the development of the Vital Records Program.
• Appointed Divisional Representative for ISO 9001.
• SAP DMS Project Representative involved from initiation to "go-live".
• Lead the implementation for the Enterprise Information Management Business Application (EIM), including the rollout of digital signatures at uMngeni uThukela Water.
• Appointed Branch Secretariat for the NEHAWU Union.

• Spearheaded Records Management operations for 29 years, ensuring regulatory compliance with NARS, POPIA, and PAIA.
• Designed and implemented an effective Records Management System; redesigned legacy systems to align with evolving business needs.
• Developed and implemented the approved Corporate File Plan and content classification structures.
• Led the development and execution of organisation-wide information management strategies.
• Implemented a successful ECM system and digitisation strategy, reducing paper-based dependency by over 80%.
• Maintained active corporate records in compliance with policies, standards, and filing systems, ensuring quality control and consistency.
• Oversaw business continuity and disaster recovery planning (BCP & DRP) for records and content.
• Ensured the confidentiality and security of corporate records, including access control measures.
• Provided specialist support and responded to business unit needs regarding corporate information resources.
• Managed Corporate Vital Records.
• Facilitated effective internal and external stakeholder communication.
• Supported the development and enforcement of information governance policies, procedures, and compliance with legislation.
• Conducted training and awareness sessions on records legislation (e.g., PAIA, POPIA), systems, and best practices.
• Executed archival and disposal of records aligned to approved Corporate Retention Schedules.
• Supported SAP DMS implementation: user acceptance testing (UAT), training, documentation, integration testing, and basic system configuration.
• Led the implementation of Enterprise Information Management (EIM) and associated digitisation initiatives.
• Managed Registry staff and oversaw document scanning into the EIM system.
• Coordinated stakeholder engagements, ECM training, and document governance awareness programmes.
• Maintained dashboards and prepared reports for records-related performance and audit readiness.
• Core member of the Digital Transformation Committee at Umngeni-Uthukela Water.
• Instrumental in the development of the Vital Records Program.
• Appointed Divisional Representative for ISO 9001.
• SAP DMS Project Representative involved from initiation to 'go-live'.
• Lead the implementation for the Enterprise Information Management Business Application (EIM), including the rollout of digital signatures at uMngeni uThukela Water.
• Appointed Branch Secretariat for the NEHAWU Union.