Nishanie Dadaram
Roodepoort
Summary
A hardworking and enthusiastic person. I seek to use my superior knowledge and advanced communication skills to serve your company in a position effectively. Dedicated, hardworking, and committed to becoming a dependable and valuable team member.
Overview
6
6
years of professional experience
Work History
Coffee Shop Assistant Manager
Roseley's Cafe
09.2024 - Current
- Handled cash transactions accurately, ensuring proper accounting of daily sales.
- Collaborated effectively with coworkers, fostering a positive working environment that led to increased productivity.
- Adhered to health and safety guidelines, maintaining a safe environment for both employees and customers.
- Showcased flexibility in adapting to changing work schedules, supporting team coverage during peak hours.
- Combined speed and accuracy when preparing orders, ensuring complete customer satisfaction while maximizing efficiency within the workplace.
- Maintained a clean and organized workspace for efficient service delivery.
- Assisted in inventory management to ensure adequate stock levels and minimize waste.
- Contributed to the achievement of sales targets through exceptional customer service and product knowledge.
- Resolved customer complaints professionally, resulting in repeat business and positive reviews.
- Developed strong product knowledge that contributed to successful upselling efforts.
- Increased sales through effective upselling of coffee shop products
- Payroll for employees.
- Provided excellent communication skills while taking customer orders or handling inquiries.
- Used POS system to accurately enter orders and process payments.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Coffee Shop Assistant and Manager
Thyme To Tea
05.2023 - 08.2024
- Operated and maintained coffee and espresso machines, ensuring proper maintenance and cleanliness
- Organized and maintained the espresso machine and coffee-making equipment, ensuring consistent performance and taste
- Developed effective marketing campaigns that increased foot traffic to the shop
Cashier
Dokota Beach Takeaway
12.2018 - 03.2020
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Greeted customers in a friendly and professional manner
Education
BBA - Business Administration And Management
Mancosa
Johannesburg, South Africa12-2026
Secondary Education - English, Afrikaans, Life Orientation, Accounting, Business Studies, Maths Literacy, Geography
Strelitzia Secondary
12.2012
Skills
- Computer Skills
- Effective Time Management
- Teamwork
- Customer Service
- Problem Solving
- Communication
- Writing
- Filing
- Hospitality service expertise
- Cash handling proficiency
- Reliability and punctuality
- Friendly and outgoing
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Upper intermediate (B2)
Hobbies and Interests
- Baking
- Reading
Personal Information
- Date of Birth: 08/10/94
- Nationality: South African
- Driving License: Code B
Timeline
Coffee Shop Assistant Manager
Roseley's Cafe
09.2024 - Current
Coffee Shop Assistant and Manager
Thyme To Tea
05.2023 - 08.2024
Cashier
Dokota Beach Takeaway
12.2018 - 03.2020
BBA - Business Administration And Management
Mancosa
Secondary Education - English, Afrikaans, Life Orientation, Accounting, Business Studies, Maths Literacy, Geography
Strelitzia Secondary
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