Nirvana Geswindt

· Developing and executing the sales plan

· Developed national sales plans to increase revenue and market share

· Established sales forecasts, budgets, and individual targets for teams

· Negotiate trading terms, contracts and product pricing

· Build relationships with major retail partners and buyers

· Plan national product launches and in-store activation

· Set performance goals and track daily or monthly keys results

· Hired, trained, and mentored regional and territory sales managers

· Monitor in-store stock levels, products placement and visual display

· Coordinate with Retail Sales Representative team to provide excellent customer service (especially during peak times)

· Study market trends, pricing and competitor actions

· Managing the sales pipeline

· Reporting on sales activity

· Resolved product supply issues to ensure customer satisfaction with product supply or customer complaints

· Build a strong focused work culture

· Encouraged team members through regular motivational meetings the sales team

· Provided product information, processed transactions, and promoted sales through active customer engagement

· Assist in finding the right product

· Answer customers' questions about specific product/service

· Provide accurate information (e.g. product features, pricing and sales service)

· Executed cross-selling strategies to increase average transaction value and customer satisfaction

· Conduct price and feature comparison to facilitate purchasing

· Inform customers about discounts and special offers

· Greet and direct customers

· Processed merchandise returns efficiently to ensure customer satisfaction

· Ensure racks are fully stocked

· Collected and documented customer feedback to guide product improvements

· Stay up to date with new products/service