Nirvana Barath
Senior Sales Administrator
Durban,KZN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Senior Sales Administrator
Consol Glass
Durban, Kwa Zulu Natal
09.2017 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Researched competitors' activities and products to uncover new trends
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Online English Tutor
Tutor ABC
Durban, Kwa Zulu Natal
01.2017 - 08.2017
- Developed methods to teach independent study skills to help students excel academically.
- Applied in-depth understanding of course materials and tutoring tactics to help new students.
- Identified problems with students by clearly and effectively addressing issues.
- Interacted positively with individuals from different backgrounds, all levels of language experience and with variety of learning disabilities.
- Established working relationships with students and provided positive role models for academic dedication.
- Communicated grammar rules clearly in easiest forms without overwhelming student.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed student confidence through positive reinforcement strategies.
- Used positive reinforcement, repetition and review to help students master challenging material.
- Leveraged technology and visual aids to engage students and enhance learning.
- Worked independently with meticulous attention to detail.
- Assessed student needs and created appropriate lesson plans.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Utilized positive reinforcement to encourage and motivate students.
- Crafted effective reading and writing tutoring plans to address weaknesses and motivate students to build confidence and feel successful.
Store Manager
Coricraft
Durban, Kwa Zulu Natal
07.2009 - 11.2016
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Managed inventory control, cash control and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Education
Bachelor Of Arts - Psychology - Humanities
UKZN - Westville
Durban 07.2000 - 12.2002
Skills
Sales processes
Order management
Direct sales
Staff Management
Sales Reporting
Verbal and written communication
Goals and performance
Positive and upbeat
Analytical problem solver
New Business Development
Product and service sales
Time management
Solution selling
Decisive
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Senior Sales Administrator
Consol Glass
09.2017 - Current
Online English Tutor
Tutor ABC
01.2017 - 08.2017
Store Manager
Coricraft
07.2009 - 11.2016
Bachelor Of Arts - Psychology - Humanities
UKZN - Westville
07.2000 - 12.2002