Niquetta Oosthuizen
Qualified Debt Counsellor
Cape Town
Summary
Dynamic and results-oriented professional with extensive experience at Consumer Debt Support and a proven track record in enhancing client relationships and resolving complex issues. Excelled in roles requiring excellent communication, critical thinking, and problem-solving skills. Demonstrated ability to adapt, lead teams, and drive performance improvements, making significant contributions to organizational success.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Qualified Debt Counsellor
Consumer Debt Support
Bellville, Cape Town
11.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Key Account Manager
Meraki Marketing PTY LTD
Stellenberg Cape Town
12.2021 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Trained new employees on customer service, money handling and organizing strategies.
ESL Teacher
English Culture College
Ankara Turkey
09.2016 - 11.2021
- Educated students in basics of English grammar and conversational speaking.
- Created and delivered engaging lesson plans to accommodate different learning styles.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
- Adopted new technologies and online platforms to facilitate student learning.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Evaluated student progress using standardized tests, quizzes, and oral assessments to modify teaching strategies as needed.
- Facilitated small group and individual instruction to maximize student learning.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Developed a welcoming classroom environment that encouraged cultural exchange between students from diverse backgrounds, fostering mutual understanding and respect among classmates.
Education
Matric - Secondary Education
North Link Tygerberg College
Plattekloof 12.2008
Skills
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Multitasking Abilities
Good Telephone Etiquette
Written Communication
Critical Thinking
Type Software Proficiency
Data Entry
Interpersonal Communication
Dependable and Responsible
Analytical and Critical Thinking
Training and Development
Certification
Qualified Debt Counsellor
Timeline
Qualified Debt Counsellor
07-2024
Qualified Debt Counsellor
Consumer Debt Support
11.2022 - Current
Key Account Manager
Meraki Marketing PTY LTD
12.2021 - Current
ESL Teacher
English Culture College
09.2016 - 11.2021
ESL Teaching Certification
08-2011
Matric - Secondary Education
North Link Tygerberg College
Similar Profiles
Paul TembrasPaul Tembras
Sales at Consumer for Debt SolutionSales at Consumer for Debt Solution
Alexis KingAlexis King
Law Firm Processor at Consumer Debt Law Firm / Brunswick Law GroupLaw Firm Processor at Consumer Debt Law Firm / Brunswick Law Group
Karen LemonKaren Lemon
Client Services Manager at Debt Support Center, Inc.Client Services Manager at Debt Support Center, Inc.
Wiedaad SamaaiWiedaad Samaai
Product Consultant at SamsungProduct Consultant at Samsung
Zakeer KhanZakeer Khan
Project Manager Services & Repairs at Damen Shipyards CTProject Manager Services & Repairs at Damen Shipyards CT