Nina Pieters
Marketing & Office Administration
Somerset West
Summary
Educated professional offering valuable expertise & abilities gained during 3-year administrative career. Offering strategic marketing skills as having successfully achieved a BPhil Hons. in Strategic Marketing Management.
Supported Top Management with Daily Reports & Feedback on office activities and various procedural improvements. Helped management stay on top of dynamic conditions and make proactive decisions.
Skilled at reorganizing offices for superior functionality. Dedicated Administrative professional with history of meeting company goals utilizing consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Office Administrator
Prolec Electrical Contractors Pty Ltd
Somerset West
01.2021 - Current
- Effective communication between company's CEO with proactive correspondence, Mutual conversation/discussions.
- Increasing sales by more than 10%.
- Increasing online presence by 4% every month.
- Kept accounts and records by actively pursuing error resolutions and independently correcting problems, Offering suggestions that produce results.
- Interacted with customers by phone, email or in-person to provide information; Document coordination and customer relations.
- Reconciled account files and produced monthly reports.
- Coordinated communications, financial processing registration, recordkeeping and other administrative functions.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Intern Real Estate Agent
Fine & Country Val De Vie; Cape Winelands
Paarl
03.2021 - 06.2022
- Taking initiative to conduct Market Research: valuable insight which informed product development & marketing strategy decisions.
- Enhanced Company's ability to anticipate customer needs.
- Creating unique and engaging content: content which is relevant & valuable to the Company's target audience.
- Managed and completed paperwork for 3 Full-Status Agents, recognizing discrepancies and promptly addressing for resolution & improving documentation system.
- Monitored company inventory to keep stock levels and databases updated.
- Worked flexible hours across night, weekend and holiday shifts.
Sales and Operations Assistant
Pearl Valley Golf Estate
Paarl
01.2019 - 06.2020
- Built and maintained over 30 relationships with affluent club members and guests.
- Followed detailed directions from management to complete daily paperwork and computer data entries.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Gathered, organized and modeled data to assist management in making key decisions; served as corporate liaison for marketing & operational departments with weekly reports.
General Receptionist
Helderberg Medical (Pty) Ltd
Somerset
01.2013 - 01.2014
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered over 50 incoming customer calls daily to resolve customer issues and schedule appointments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
NQF4 Qualification Professional Practitioner - Residential Real Estate
ISikolo
Durbanville 08.2021 - 02.2022
BPhil Hons in Marketing Management NQF 8 - Advanced Digital Marketing Elective Module
IMM Graduate School
Stellenbosch 01.2020 - 11.2020
MBA Essentials Course - Master of Business Administration
University of Stellenbosch
Stellenbosch 09.2019 - 01.2020
Bachelor of Commerce - Marketing And Management Scrience
IMM Graduate School of Marketing
Stellenbosch 02.2014 - 10.2018
Skills
Business office administration
Timeline
NQF4 Qualification Professional Practitioner - Residential Real Estate
ISikolo
08.2021 - 02.2022
Intern Real Estate Agent
Fine & Country Val De Vie; Cape Winelands
03.2021 - 06.2022
Office Administrator
Prolec Electrical Contractors Pty Ltd
01.2021 - Current
BPhil Hons in Marketing Management NQF 8 - Advanced Digital Marketing Elective Module
IMM Graduate School
01.2020 - 11.2020
MBA Essentials Course - Master of Business Administration
University of Stellenbosch
09.2019 - 01.2020
Sales and Operations Assistant
Pearl Valley Golf Estate
01.2019 - 06.2020
Bachelor of Commerce - Marketing And Management Scrience
IMM Graduate School of Marketing
02.2014 - 10.2018
General Receptionist
Helderberg Medical (Pty) Ltd
01.2013 - 01.2014
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