Nikki Smith
Senior Credit Controller
Montana,Pretoria
Summary
Talented Credit Controller successful at establishing and directing effective credit policies to reduce debt and increase compliance. Prepared to leverage 10+ years' experience in dynamic position with room for growth and advancement. Pragmatic and objective team player.
Versatile Credit Controller with talent for achieving exceptional results with tough caseloads. Persistent and professional in pursuing resolutions with customers. Trustworthy and poised communicator.
Overview
16
16
years of professional experience
2005
2005
years of post-secondary education
Work History
Credit Controller
BUCO Hardware
05.2021 - Current
- Debtors Department
- Posting of all funds received to accounts
- Building Customer relationships
- Collection of all current and overdue accounts
- Reconciliation of accounts for all clients
- Overrides of deposit, 30-day, finance house and staff accounts
- Attending to all branch requirements
- New Credit applications and limit increases- all vetting processes and initiative processes
- Vendor applications
- Attending to new projects received from head office
- Weekly reporting on all overdue and current accounts
- Fraud Prevention
- Month end processes - postings, allocations, rounding’s, settlement discount, interest, statements and provisions of debt
- HR Ambassador Initiatives: Annual cancer shavathon, Breast cancer initiative within the teams
- Book Value R26 000 000.00
- Creditors Department
- Reconciliation of supplier and intercompany accounts
- Request all invoices and statements outstanding
- Follow up with branches on overdue GRV’s and credit notes claims
- Uploading of payments to the system
- Assisted for 8 months
- Programs: Microsoft Outlook, Kerridge Program, Quanta Online, Cregalink Insurance, Hollard Insurance Online, Ariba Supplier portal, Coupa Online, Transunion, Searchworx, Microsoft Word, Microsoft Excel, Powerpoint
- Reason For leaving: Centralization of Finance to Cape Town
- Contact Person: Tracy Kriek (Regional Credit Manager) - 072 170 3328, Maralize Wilde (Regional Financial Manager) - 082 909 2407, Corne Nel - 074 939 0154 / 087 405 3840
Financial Clerk and Reception
Stepahead Manufacturing
08.2018 - 03.2021
- General
- Answer of calls, taking messages and ensure that all messages are received
- Handling all client complaints and Queries
- Welcoming all new guest, ensuring that Covid Rules are instated IE Covid logs are completed with temperatures
- Assisting with Tea and coffee for clients
- Ensure that all staff’s temperatures are taking and logged daily on the Covid spreadsheet
- Ensure that all employees have updated their spreadsheets and collection weekly
- Handling of Cleaning Facilitator and all stock and responsibilities related
- Reporting all telephone and IT related issues to IT Department and Management
- Assisting IT department with Minor things
- Customer Orders
- Assisting with all orders, preparing all paperwork for the order, Packing list, Delivery Note, Record of invoices
- Preparing of all relative certificates needed for the order as well as all inspections
- Labels – All designs and printing of clothing and packaging
- Contact with clients to arrange deliveries and collections
- All reporting and administrative duties
- Archiving yearly
- Couriers
- Arrange collection and delivery of all samples from suppliers and to and from clients
- Collection and delivery locally / internationally of samples and orders to clients
- All imports and exports documentation and payment arrangements for Customs
- Administrator duties
- Debtors
- Invoicing of all customer orders
- Once Delivery arranged, all paperwork needed by the government department is ready, ie inspections, packing lists, invoice, POD
- Follow up that invoices have reached each required department to ensure payment is processed
- Monthly statements and payment follow ups
- Reporting all to management
- General Administration
- Credit Applications
- Book Value R0.00 – R5 000 000.00
- Creditors
- Uploading of all debit orders for authorisation
- Weekly COD’s to be processed
- 7th day payments to be uploaded, reconned and processed
- Monthly recons and submission for payment
- General administration
- Vendor forms
- Programs: AX Dynamics – in house program, Microsoft Outlook, Excel and Word, Bartender Label Program and design
- Reason For Leaving: Company closed factory down
- Contact Person: Maureen Simoes : 084 701 8218 - Owner, Emily Cell: 072 076 2643 – HR Director, Erika Cell: 078 835 1112 – Financial Manager
Sales, Finance and Administration
Telecom SA Pty Ltd
10.2017 - 08.2018
- Sales
- Book Appointments for Consultants
- Follow Ups on Appointments
- Follow Ups with Consultants
- Follow Ups on Consultants Appointments
- Administration
- Receptionist
- HR handling of All Employees
- Process Of All Applications With financial institutions
- Client liaison of project installation
- Debtors – Monthly Invoices and Statements
- Payment Follow Ups
- Debit Order Runs
- Monthly Reports on Debtors
- Creation Of All Filing Systems
- Ordering Of Stationery
- Office Maintenance and Management
- All Emails Relating to client appointments And Products
- Capturing Of All Expenses
- Submission of relevant documents to the accountant
- Get Anything Website
- Recruitment of New Suppliers on Board
- Credit Application Submissions
- Collection Of All Prices and Pictures
- Website back-end build
- Programs: Pastel, Microsoft Outlook, Excel and Word
- Reason For leaving: Better Prospects
- Contact Person: Naythin Kelly Team Leader 082 708 7202
Creditor Clerk
Shamrock Holdings
07.2016 - 09.2016
- Reconciliations Of Vendors
- Requisitions Of Payment of Accounts
- Creditor Liaison
- Resolving Account Related Queries
- Book Value R10 000 000.00
- Programs: Microsoft Outlook, Excel and Word, Pastel, B2B
- Reason For leaving: Maternity
- Contact Person: Abdul 011 540 1518
Creditors Clerk
Ecsponent Management Services
01.2016 - 05.2016
- Uploading of all invoices on to the relevant companies’ system
- Reconciliations Of Accounts Daily
- Requisitions Of Payment of Accounts
- Creditor Liaison
- Resolving Account Related Queries
- All additional assistance if required
- Programs: Microsoft Outlook, Excel and Word, Pastel
- Reason For leaving: Short Term Contract
- Contact Person: Reshmee 087 808 0100
Financial Administrator
Homemark
10.2015 - 12.2015
- Capturing Of Invoices/Claims
- Processing All Claims
- Resolving Of Any Queries Related to Claims
- Processing of Payments
- Programs: Microsoft Outlook, Excel and Word, Pastel
- Reason For leaving: Short term Contract
- Contact Person: Natasha Pillay 082 522 2777 / 011 444 8811
Creditor Clerk and Branch Liaison
IFC Group
05.2012 - 12.2014
- Capturing Of Invoices
- Processing Of Major and Minor Invoices
- Reconciliations Of Accounts
- Reconciliation Of Company’s
- Requisitions For Payment
- All Creditor Liaison
- Book Average - R 0.00 – R 650 000 000.00
- Site Liaison (Travelling Was Involved) Running the Polokwane branch, from admin to staff related matters
- Programs: Microsoft Outlook, Excel and Word, Quick Books
- Reason For leaving: Company Liquidated
- Contact Person: Tish Smith 084 202 7822
Finance And Admin Relations
The Modern Group (Cape Town)
06.2010 - 04.2012
- Debtors
- Processing Of Invoices and statements
- Liaison With All Clients, Project Managers And Quantity Surveyors on All Account Related Matters
- Reconciliation Of All Income and Expenditure
- Weekly meetings and updated on current projects and payments for stock
- Reconciliation of all accounts
- Creditors
- Creating Of Spread Sheet for Accounts
- Costing Of All Products
- Creditors support where needed
- Programs: In-house Production and Administration Program Developed, Microsoft Outlook, Word, Power Point and Excel
- Reason For leaving: Relocation to Pretoria
- Contact Person: Heidi Viljoen 083 289 9485 / 021 551 4564
Office Controller
Greater Computer Software
01.2010 - 03.2010
- Debtors And Creditors
- Pastel Invoicing
- Reception duties
- Programs: Microsoft Outlook, Word, Power Point and Excel, Pastel
- Reason For leaving: Maternity
- Contact Person: Delon Fourie 082 921 1118
Admin And Inbound Call Centre Agent In The Sales Department
Resolution Health
02.2009 - 12.2009
- Administration And Submission of New Applications
- Attending To All Client Queries
- After Sales Services
- Capturing And Submission of Broker Commission
- Daily Follow ups on Medical application
- All Client services queries
- Programs: Microsoft Outlook, Word, Power Point and Excel
- Reason For leaving: Relocation to Cape Town
- Contact Person: Internal Sales closed, HR department directly
Education
Matric - English, Afrikaans, Mathematics, Science, Biology, Accounting
Pretoria High School for Girl
Somatology and Aromatherapy - undefined
International Beauty Academy
Skills
Continuous improvement mindset
Debtor monitoring
Assertiveness in collections
Collection strategy development
Credit analysis
Financial statement analysis
Credit control procedures
Follow-up strategies
Account reconciliation proficiency
Payment plan creation
Deadline oriented approach
Credit policy implementation
Client confidentiality practices
Cross-functional communication
Personal Information
- ID Number: 8707280068083
- Dependents: 2
- Gender: Female
- Driving License: Yes, with own transport
- Marital Status: Married
Timeline
Credit Controller
BUCO Hardware
05.2021 - Current
Financial Clerk and Reception
Stepahead Manufacturing
08.2018 - 03.2021
Sales, Finance and Administration
Telecom SA Pty Ltd
10.2017 - 08.2018
Creditor Clerk
Shamrock Holdings
07.2016 - 09.2016
Creditors Clerk
Ecsponent Management Services
01.2016 - 05.2016
Financial Administrator
Homemark
10.2015 - 12.2015
Creditor Clerk and Branch Liaison
IFC Group
05.2012 - 12.2014
Finance And Admin Relations
The Modern Group (Cape Town)
06.2010 - 04.2012
Office Controller
Greater Computer Software
01.2010 - 03.2010
Admin And Inbound Call Centre Agent In The Sales Department
Resolution Health
02.2009 - 12.2009
Somatology and Aromatherapy - undefined
International Beauty Academy
Matric - English, Afrikaans, Mathematics, Science, Biology, Accounting
Pretoria High School for Girl
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