Nikita Khumbuleni

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Assisted customers with prompt and polite support in-person and via telephone.
• Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.

Please contact Sales Manager Cindy Pillay - 011 312 4890/068 119 3383 for reference.

• Inspect, test, or measure materials.
• Accept or reject finished items.
• Developed strong relationships with vendors to facilitate timely deliveries and resolve any discrepancies or issues.
• Reduced product damages with proper handling techniques.
• Remove or return to supplier all products and materials that fail to meet specifications
• Report inspection and test data such as weights and dimensions for courier shipments

Please contact Warehouse Manager Louan Chetty - 011 312 4890 for reference.

• Responsibilities: Answering phones in a professional manner- Answering, forwarding, and screening phone calls
• Prepare the boardroom for meetings
• Manage and reconcile petrol card slips
• Managing & Purchasing Groceries and office consumables monthly
• Manage leave forms - Filling
• Receiving and Dispatch of small courier packages, including sanitization of the packages and notify receiver via email
• Manage maintenance and supplies for printers - Toners
• Assisting colleagues with administrative tasks.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Helped customers complete purchases, locate items, and join reward programs.
• Addressed customer needs and made product recommendations to increase sales.

Please contact store manager on 011 524 0082 for reference.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Please contact the store on 011 394 9241 for reference.