Experienced marketing professional with a strong foundation in critical thinking, strategic planning, and deliberate communication. Collaborative team player excelling in adapting to changing needs and consistently delivering high performance. Utilizes data analytics, market research, and cross-discipline collaboration to achieve impactful results. Embraces the values of representation and is committed to fostering an environment that celebrates diverse perspectives, collaboration, and collective growth.
· Working with data insights and specialists to identify market trends, performance gaps and opportunities to strengthen the overall marketing strategy.
· Fostering strong, collaborative and strategic partnerships with key national suppliers based on clear category growth strategies and plans.
· Executing a category promotional strategy and plan to drive sales and increase market share.
· Negotiating and achieving budgeted gross profits.
· Collaborating with cross-functional teams to develop cohesiveness across all channels.
· Launching innovations at retail.
· Collecting & consolidating required data to build & access commercial viability of strategic objectives.
· Administrating departmental financial duties & responsibilities such as: reconciliations of key accounts, monitoring monthly departmental expenses & incomes, and updating age analysis.
· Maintaining masterdata governance on SAP.
·Delivering presentations & reports as required.
· Checked and captured customer orders accurately on AS400, ensuring same day turnaround time.
· Ensured all consolidated promotion orders are picked and delivered before “Supplier Stock in Store” date.
· Distributed fault stock and claims to relevant desk with urgency.
· Analyzed and resolved customer queries, either via telephone or email.
· Supported the marketing department with adhoc duties.
· Received and processed incoming stock to keep inventory levels accurate and up-to-date.
· Utilized forklift or pallet truck to load, unload, transport and store goods.
· Prepared orders for shipment by packing and labeling merchandise.
· Maintained clean workspace consistently; keeping aisles clear from obstructions - promoting workplace safety.
· Assisted with stock takes and cycle counts to promote accurate inventory processes.
· Collaborated with other departments to optimize warehouse operations and keep production high.
· Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
· Enhanced team morale and cooperation through initiation of team-building activities.
· Utilized forklift or pallet truck to load, unload, transport and store goods.
· Conducted thorough research to provide well-informed recommendations for clients'' strategic decision-making processes.
· Enhanced client satisfaction by delivering high-quality work within deadlines.
· Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
· Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
· Strengthened client relationships with consistent communication and timely project updates.
· Kept up to date with fundraising and philanthropical best practices.
· Conducted donor research and profiling together with the director of the foundation.
· Provided logistical support including the setting up of appointments, meeting arrangements & venue bookings.
· Captured donations on the donor management database.
· Reconciled donations with the foundation’s bank statement.
· Developed digital and social marketing activities related to adhoc initiative.
· Maintained clean and welcoming dining environment, ensuring a positive guest experience.
· Kept server areas clean and stocked to increase efficiency while working tables.
· Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
· Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
· Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
· Balanced cash receipts and maintained accurate cash drawer.
Imports, Exports and Logistics Management