Hi, I’m
NIKITA DOMINGO
3 Somerset Way, Edgemead, Cape Town
Summary
Detail-oriented individual with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
years of professional experience
Work History
INTEC CollegeCape Town
Programme Coordinator
05.2024 - Current
Job overview
- Curriculum design for both summative and formative; Compile weekly reports on the Faculty deliverables; Plan and Coordinate the curriculum outline for each assessment cohort session; Coordinate exams; Database Management of records and tracking sheets; Adhere to Quality Assurance and alignment of the educational content and learning outcome, assist with DHET/QCTO complaints, assist with DBE queries.
INTEC CollegeCape Town
Customer Care Officer
02.2024 - 04.2024
Job overview
- Inbound and Outbound Calling: Welcoming New Students to the College and the course; Assisting and resolving complaints and various issues that the student was experiencing, Compiling Progress Reports; Monitor and Report on the students' progress through their journey of studying; Provide technical support; Maintain a good customer relationship.
EMC LimitedCape Town
Administrator
02.2020 - 05.2023
Job overview
- Schedule meetings and events, maintenance of internal databases and documentation, filing of documents, Adhoc duties, compiling of weekly reports of office duties and tasks, managing spreadsheet data and reports.
Topco MediaCape Town
Research Analyst
09.2019 - 12.2019
Job overview
- Research and gathering qualitative information of companies, liaise with companies telephonically to update and confirm information, evaluate the information collected to qualify the company for a listing, research annual reports, upload information on the CRM, and assist with administrative duties.
MasterStartCape Town
Educational Consultant
06.2019 - 07.2019
Job overview
- Sale of online courses, guiding students in the registration process, briefing students on the online courses available, assisting students with financial payment plans, career guidance through the students journey, inbound and outbound calls.
World Wildlife Fund of South AfricaCape Town
Green Skills Researcher
05.2017 - 04.2018
Job overview
- Support monitoring and evaluation of environmental green skills, data collection, data capturing, data analysis, developing framework for data to be inserted, writing literature reviews, summary reports and assisting with preparation and coordination of workshops.
Nelson Mandela Metropolitan UniversityPort Elizabeth
Lecturing and Graduate Assistant
07.2015 - 11.2015
Job overview
- Lecture a Contemporary Labour Studies module, mark assignments, assist students with module work and create preparation questions for exams.
Education
Nelson Mandela Metropolitan University Port Elizabeth, Eastern Cape
BA (Hons) Sociology from Sociology
04.2015
Nelson Mandela Metropolitan University Port Elizabeth, Eastern Cape
Bachelor of Arts from Social Sciences
04.2014
Nico Malan High School Humansdorp, Eastern Cape
2009
Skills
Data Analysis
Academic Management
Career Guidance
Quality Assurance
Navigating CRM platforms
Curriculum Design
Project Management
Research and Development
Developing Summary Reports
MS Office Suit
Conflict Resolution
Google Drive & Docs
Monitoring and Evaluation
MS Outlook
References
- Prof Dr Peter Cunningham, Emeritus Professor, Office for International Education, Unit for Higher Education in the Developing World, Nelson Mandela University, Port Elizabeth, Eastern Cape, South Africa, +27 (41) 5042 161, +27 (83) 321 0898, peter.cunningham@mandela.ac.za
- Lameez Eksteen, Programme Leader, Southern Africa, Onesight, South Africa, +27 (63)641 3060, Leksteen@onesight.co.za
- Iqbal Hanslot, Executive Entrepreneur, EMC Limited, South Africa, +27 (82) 909 7453, ihanslot@yahoo.com
- Roche Ross, Programme Coordinator, Nated Faculty: INTEC College, South Africa, +27 68 283 8003, Roche97@ross@gmail.com
Timeline
Programme Coordinator
INTEC College
05.2024 - Current
Customer Care Officer
INTEC College
02.2024 - 04.2024
Administrator
EMC Limited
02.2020 - 05.2023
Research Analyst
Topco Media
09.2019 - 12.2019
Educational Consultant
MasterStart
06.2019 - 07.2019
Green Skills Researcher
World Wildlife Fund of South Africa
05.2017 - 04.2018
Lecturing and Graduate Assistant
Nelson Mandela Metropolitan University
07.2015 - 11.2015
Nelson Mandela Metropolitan University
BA (Hons) Sociology from Sociology
04.2014
Nelson Mandela Metropolitan University
Bachelor of Arts from Social Sciences