Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Reservationist
Ballito Accommodation
9 2023 - Current
Running WhatsApp, all WhatsApp duties – Answering WhatsApp messages that come through during the day
Answering all enquiries sent on WhatsApp
Reporting all complaints to management and supervisors
Sending key collection information to guests
Typing out envelopes on Microsoft word and printing the envelopes for guests arrivals
Checking all keys
Making key labels
Excel- Processing Bookings totals
Processing and making bookings
Answering phone calls
Lekkeslaap booking site experience
Email enquiries and email bookings
Lost and found duties
Standby duties: Standby is performed by each reservationist once a week or on the weekend