Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martin Fortmann

Driver Manager
Worcester

Summary

At TLC Quenets Pharmacy, I excelled as a Driver Manager, enhancing fleet efficiency and client satisfaction through strategic route management and strong leadership. My approach combined empathy with rigorous safety protocols, reducing accidents significantly. Expert in budget and delivery scheduling, I fostered robust client relationships, ensuring repeat business and streamlined operations. I have also taken the initiative to tell shop around us if we had special on products I know they sell. I have also offered to deliver to them should they buy in bulk from the pharmacy.

Overview

12
12
years of professional experience

Work History

Driver Manager

TLC Quenets Pharmacy
04.2012 - Current
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Implemented preventative maintenance schedules for vehicles, reducing downtime due to mechanical issues.
  • Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
  • Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
  • Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
  • Improved communication between drivers and dispatchers.
  • Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
  • Organized records of vehicles, schedules and completed orders.

Education

Grade 10 -

High School Montana
Worcester, South Africa
04.2001 -

Skills

Empathy and patience

Active listening abilities

Customer Service

Strong leadership qualities

Fuel efficiency strategies

Delivery Scheduling

Route Management

Problem-Solving

Timeline

Driver Manager

TLC Quenets Pharmacy
04.2012 - Current

Grade 10 -

High School Montana
04.2001 -

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Martin FortmannDriver Manager