Niguse Desalegn
Cashier
Pretoria
Summary
Dynamic and results-oriented cashier with proven expertise at Driver, excelling in cash drawer management and customer service. Recognized for enhancing customer loyalty through effective complaint resolution and product recommendations. Skilled in point of sale operations and liquor law compliance, consistently supporting sales growth and operational efficiency.
Overview
1
1
year of professional experience
Work History
Cashier
Driver
03.2024 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
Education
Bachelor Of Social Work - Social Services
High School
Menlyn Maine Skills
Liquor law compliance
Cash drawer management
Stocking and replenishing
Point of sale operation
Timeline
Cashier
Driver
03.2024 - Current
Bachelor Of Social Work - Social Services
High School