Nigel Ngadze

• Developed comprehensive project plans to ensure timely completion of large-scale initiatives, resulting in increased productivity.
• Directed process improvement initiatives, resulting in streamlined workflows and enhanced employee productivity levels throughout the organization.
• Improved operational efficiency by streamlining processes and implementing best practices in workflow management.
• Optimized supply chain processes to decrease lead times and improve overall customer satisfaction.
• Implemented robust risk management procedures to proactively identify potential issues and develop contingency plans for addressing them effectively.

• Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
• Checked packages and merchandise for damage and notified vendors.
• Managed day-to-day operations of warehouse to keep everything running smoothly.
• Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.

Minute and chair daily team brief sessions

Supervise clearing of cages to enable dropping of new shipments by DHL

Take a record of all shipments in the cages and the dummies on the hard stand

Make sure all the shipments on the hard stand are properly labelled to avoid unnecessary stock mix-up during loading.

Firsthand supervisory task for all staff on the floor

Monitor the shipment status during checking and load-preparation to ensure all is done within the planned time frames

Supervise and monitor the whole loading process, i.e. printing loading manifest, check and sign for pallet slips from DHL, inspecting completed cage control sheets from cage controllers, issuing of the loading documents to loading teams and monitor the physical loading of the truck.

Keep a record of all loaded shipments and ensure delivery meet all the appointment times.

Enforce the adherence to SOP on all operational areas.

Encourage the observation of all health and safety procedures on site.

Ensure the provision of all working aids to checkers during checking, load preparation and loading.

Attend Operations meetings with management to discuss developments and issues arising on day-to-day processes.

Attend to all staff concerns and queries.

Taking disciplinary action against offenders to maintain discipline among the staff.

Prepare reports on the daily status of the operation and submit them to management.

Minute and chair daily team brief sessions

Supervise clearing of cages to enable dropping of new shipments by DHL

Take a record of all shipments in the cages and the dummies on the hard stand

Make sure all the shipments on the hard stand are properly labelled to avoid unnecessary stock mix-up during loading.

Firsthand supervisory task for all staff on the floor

Monitor the shipment status during checking and load-preparation to ensure all is done within the planned time frames

Supervise and monitor the whole loading process, i.e. printing loading manifest, check and sign for pallet slips from DHL, inspecting completed cage control sheets from cage controllers, issuing of the loading documents to loading teams and monitor the physical loading of the truck.

Keep a record of all loaded shipments and ensure delivery meet all the appointment times.

Enforce the adherence to SOP on all operational areas.

Encourage the observation of all health and safety procedures on site.

Ensure the provision of all working aids to checkers during checking, load preparation and loading.

Attend Operations meetings with management to discuss developments and issues arising on day-to-day processes.

Attend to all staff concerns and queries.

Taking disciplinary action against offenders to maintain discipline among the staff.

Prepare reports on the daily status of the operation and submit them to management.

• Handled employee scheduling, ensuring adequate staffing levels during peak periods to prevent delays in shipping times.
• Assisted in developing budgets for the loading department, maintaining cost efficiency without sacrificing quality or safety standards.
• Implemented a system for tracking employee performance metrics, allowing for more informed decision-making when it came to promotions or disciplinary actions.
• Developed strong relationships with external partners such as suppliers and carriers, allowing for seamless coordination between all parties involved in the shipping process.

• Actively participated in cross-functional teams to address warehouse improvement initiatives, providing valuable insights from an inbound receiving perspective.
• Collaborated with other departments to resolve shipment discrepancies, resulting in smoother operations and reduced delays.
• Ensured proper handling of fragile or hazardous materials, minimizing product damage and maintaining employee safety standards.
• Expedited urgent deliveries by prioritizing inbound shipments accordingly upon arrival at the dock area, ensuring timely processing of high-priority goods.

Coordinated with quality assurance teams to identify trends in product defects and facilitated corrective actions with manufacturers.

Checking AOD’s and make sure they tie with claims to balance the pod.

Capturing AOD’s on spread sheet

Making sure the customer is claiming the right stock that we are having on the pod.

Ensure the correct reason code and remedy number is given

Making sure all the backdoor issues is reported to UL

Investigating customer claims and gives final decision.

• Reported incidents and misconduct to management for immediate handling.
• Inspected loads to determine safety for continued transportation.
• Validated paperwork of delivery vehicles with skilled operation of weighbridge equipment.
• Enhanced weighbridge efficiency by implementing streamlined operational procedures.