Niël Du Toit

I have 24+ years of experience in IT, including: Banking: 6 yrs, Finance: 8 yrs, Integration: 8 yrs, Telecommunication: 4 yrs, Legal: 4 yrs, Logistics: 2 yrs, Internet & Mobile: 8 yrs, Utility & Energy Management: 6 yrs, Business Intelligence: 9 yrs, CRM & Cloud: 3 yrs, AI: 3 yrs, Scrum: 8 yrs, Regulatory Compliance: 8 yrs.

My Skills Include: Agile, Lean, PMP, Prince 2 and Project Integration, Scope, Cost, Scheduling, Quality, Resource, Stakeholder Risk & Issue Management across the full SDLC, adapting to change and implementing Best Practices. I have exposure in the following roles: Program Management: 15 yrs, Project Management: 20 yrs, Portfolio Management: 5 yrs, Enterprise Architecture: 5 yrs, Business Analysis: 6+ yrs, System Analysis: 6+ yrs, Solution Development: 24 yrs, Agile & Scrum Master: 8 yrs.

My career has been characterised by a deep commitment to fostering collaboration and driving continuous improvement within teams. I believe in the power of Agile principles to transform organizational culture and enhance project delivery.

My approach emphasizes open Communication and Team Building, ensuring that every member feels Valued and Empowered to contribute to their best work. In previous roles, I have successfully managed Complex Portfolios aligned with Strategic Business Goals while Prioritizing initiatives based on Value-Driven Metrics. My ability to oversee Project Execution through Various Methodologies has consistently resulted in Tangible Business Outcomes that Exceed Expectations.

Mentorship and Nurturing Talent within my Teams is a cornerstone of my Management style, where Creativity flourishes alongside Structured Processes. This balance not only enhances Team Dynamics but also drives Innovation across projects.

· Involvement on the Nedbank Juristic Journey for the Nedbank Business Hub, NBH Admin Squad, dealing with Beneficiaries and User Onboarding, as well as Profiles. Full squad of 27 with a Flex Squad of 7.

· Implementation of Enterprise Content Management and Mobile & Email Statements Programme, including Jira boards and Service Desk, Agile Principles and Scrum Master role.

· Implementation of Channel Applications Stabilisation Programme, including Service Desks and JIRA Scrum Boards, Agile Principles and Scrum Master role.

· Implementation of DevOps Transformation to Service Oriented Architecture Programme, including Service Desks and JIRA Scrum Boards, Agile Principles and Scrum Master role.

· Implementation of Manco Structure, Roadmaps, Governance, Capacity Management on above three Program's.

· Implementation of a full-blown BI Program, including Data Warehouses, BI Reporting & Advanced Analytics.

· Stabilised and streamlined the development processes at Software Factory in Perago FSE.

· Analysed, Developed, Implemented, Trained and Tested new ISMS ISO 27001:2013 standard.

· Achieved a passing score of 97% on PgMP course from University of Texas at Dallas, USA.

· Implemented Incline Block Tariffs by 2012/04/01 on demand from NERSA, Saving Eskom in Excess of R 500m in penalties.

· Client Achievement award: Best Project Manager for innovation (2011).

· Vendor Achievement award: most successful deployment of a project – IBT 2011.

· Contracted out by Eskom ICC to Business application solution centre, to assist on Meter data management Solution (MDMS), Load Shedding, Geo Load Forecasting, IBT projects, in addition to Integration duties on ICC project such as Laboratory Information Management System and Inspection One/SAP PM integration, thereby adding value to Enterprise Solutions at Eskom, and generating additional income for ICC.

· Chosen to lead the project team focusing on stabilising the Eskom Online vending system, which experienced a crisis during November 2011 – Jan 2012 – currently stable and vending effectively.

· Chosen as project manager for the upgrade to the Online vending system.

· Lead the conversion to smart metering devices for City of Tshwane.

· Adapt the BI data warehouse to new Hospital management system for Life Healthcare.

· Implement BI in a Box in MTNSA and MTN Big Data Centre, as mandated by MTN Group.

· CRM Replacement Solution (MD Dynamics 365) + Web Portal Application + Mobile Application (iOS/Android) for a Large Utility Company in SA, potentially the biggest such Solution in Africa at the moment.

PMP

• Project Management Institute (PMI)

Niel Du Toit

Senior   Project, Program and Portfolio Manager

Education

PMP/PgMP/PMI-ACP/Cert. Scrum Prof./ Cert. SA &   BA/ B. Com (Law)/ LLB/ MCAD/ Dipl. Internet Dev.

Specialities

Agile, Lean, CRM, Cloud, BI, AI,     Complex Technology Solutions, Regulatory Compliance.

Contact

Address

Cape Town, Western Cape, 7579

Phone

+27832908721

E-mail

nieldt@gmail.com

WWW

https://www.linkedin.com/in/nieldutoit

https://bold.pro/my/nieldutoit

Dear   Employment Team

RE: Your Advertised Position

I am excited to submit my application   for the role that you have recently posted. With 20 years of experience as a   Senior Project, Program & Portfolio Manager, I have developed a robust   skill set that is well-suited for leading digital transformation initiatives.

I have 24+ years of experience in IT, including:   Banking: 6 yrs, Finance: 8 yrs, Integration: 8 yrs, Telecommunication: 4 yrs,   Legal: 4 yrs, Logistics: 2 yrs, Internet & Mobile: 8 yrs, Utility &   Energy Management: 6 yrs, Business Intelligence: 9 yrs, CRM & Cloud: 3 yrs,   AI: 3 yrs, Scrum: 8 yrs, Regulatory Compliance: 8 yrs.

My Skills Include: Agile, Lean, PMP,   Prince 2 and Project Integration, Scope, Cost, Scheduling, Quality, Resource,   Stakeholder Risk & Issue Management across the full SDLC, adapting to   change and implementing Best Practices. I have exposure in the following   roles: Program Management: 15 yrs, Project Management: 20 yrs, Portfolio   Management: 5 yrs, Enterprise Architecture: 5 yrs, Business Analysis: 6+ yrs,   System Analysis: 6+ yrs, Solution Development: 24 yrs, Agile & Scrum   Master: 8 yrs.

My career has been characterised by a   deep commitment to fostering collaboration and driving continuous improvement   within teams. I believe in the power of Agile principles to transform   organizational culture and enhance project delivery. My approach emphasizes open   Communication and Team Building, ensuring that every member feels Valued and Empowered   to contribute to their best work. In previous roles, I have successfully   managed Complex Portfolios aligned with Strategic Business Goals while Prioritizing   initiatives based on Value-Driven Metrics. My ability to oversee Project Execution   through Various Methodologies has consistently resulted in Tangible Business Outcomes   that Exceed Expectations.

 Mentorship and Nurturing Talent within my Teams is a cornerstone of my   Management style, where Creativity flourishes alongside Structured Processes.   This balance not only enhances Team Dynamics but also drives Innovation   across projects.

I am eager to bring my Experience to   your organization. Thank you for considering my Application, I look forward   to the opportunity to discuss how I can contribute positively to your Team's   success.

Sincerely,
Niel Du Toit

(PMP/PgMP/PMI-ACP/Cert. Scrum Prof./ Cert.   SA & BA/ B. Com (Law)/ LLB/ MCAD/ Dipl. Internet Dev)

nieldt@gmail.com, +27832908721

Niel Du   Toit

Snr.   Project, Program and Portfolio Manager

Education

PMP/PgMP/PMI-ACP/Cert. Scrum Prof./ Cert.   SA & BA/ B. Com (Law)/ LLB/ MCAD/ Dipl. Internet Dev.

Specialities

Agile, Lean, CRM, Cloud, BI, AI,     Complex Technology Solutions, Regulatory Compliance.

Contact

Address

Cape Town, South Africa 7579

Phone

+27832908721

E-mail

nieldt@gmail.com

WWW

http://www.linkedin.com/in/nieldutoit

Bold   Profile

Skills

Client     rel. Management

Effective     presentation skills

Quantitative     analysis

Portfolio     management

Cross-functional     collaboration

Risk Management

Qualitative     support

Decision-making

Team     building leadership

Effective     communication

Strategy     development

Operational     reporting

Work     planning

Prioritizing     and planning

Critical     thinking

Compliance     assessment

Quality     assurance

Problem-solving

Financial     resource Mngt.

Teamwork     and collaboration

Team     management

Time     management

Computer     skills

Customer     service

User     story creation

Product     Backlog Management

Software     Dev. Lifecycle

Performance     metrics analysis

DevOps     principles

Test-driven     development

Change Management

Agile     methodologies expertise

Continuous     Integration

Release     and Deployment Mngt

Scrum Framework     Mastery

Requirements     Gathering

Lean Software     Development

Value     stream mapping

Sprint Planning     Proficiency

Process     improvement initiatives

Agile Best     Practices

Stakeholder     management

Software     process management

Project     scheduling

Organizational     skills

Agile     coaching

Agile     principles

Project     tracking

Analytical     thinking

Machine     learning

Data     warehousing

Business     intelligence

Cloud     computing

Project     planning and Dev.

Document     management

Budgeting     and Forecasting

Scope Management

Root-Cause     Analysis

Processes     and Procedures

Critical     Design Review

Change Control     Processes

Progress     reporting

Policy Improvements

Program     reviews

Software

Office 365

Upper   intermediate

JIRA

Upper   intermediate

Trello

Upper   intermediate

MS Project

Upper   intermediate

Project Portfolio Office (PPO)

Advanced

Asana

Advanced

Monday.com

Advanced

MS Teams

Advanced

Zoom

Advanced

Confluence

Advanced

Dynamics D365

Upper   intermediate

SAP Foundation

Intermediate

ARIS

Upper   intermediate

Google AI

Intermediate

UIPath

Intermediate

.Net (VB, ASPX, C#)

Intermediate

Python

Elementary

SQL

Intermediate

System Architect

Upper   intermediate

Azure DevOps

Upper   intermediate

Languages

English

Advanced   (C1)

Afrikaans

Advanced   (C1)

Dynamic Senior Project, Program and   Portfolio Manager with over 24 years of IT Leadership Experience, including 5   years in Portfolio Management, 15 years in Program Management and 20 years in   Project Management. Proven track record of delivering complex, high-value   technology Solutions across various sectors including Banking: 6 yrs,   Finance: 8 yrs, Integration: 8 yrs, Telecommunication: 4 yrs, Legal: 4 yrs,   Logistics: 2 yrs, Internet & Mobile: 8 yrs, Utility & Energy   Management: 6 yrs, Business Intelligence: 9 yrs, CRM & Cloud: 3 yrs, AI:   3 yrs, Scrum: 8 yrs, Regulatory Compliance: 8 yrs. Skilled in leading large, Cross-functional   Teams using Agile and Waterfall methodologies across the full SDLC, while driving   Strategic Initiatives through Data-driven decisions, to optimize Operations   and enhance Customer Experiences. Committed to leveraging extensive Leadership   and Analytical skills within a Leading-Edge organization to address   innovative challenges and deliver substantial Business Value.

CAREER SUMMARY

2024-03 - Current

Senior Project, Program & Portfolio     Manager

Eskom, South Africa, UK, India - Remote

· Largest MS Dynamics 365 CRM solution, including. Web     Portal and Mobile App for the largest Power Utility in Southern Africa.

· Full SDLC Management: Initiation, Planning, Execution,     Monitoring and Control, and Closure utilizing Agile Principles, Values,     Ceremonies, Techniques, and Value Estimation.

· Workshops, requirements elicitation, and     documentation.

· Environment setup, configuration, implementation,     testing, training, delivery, and change management.

· Customer Services, Sales & E-Commerce, Marketing     & Campaign Management, Field Services, CRM, Stakeholder Management.

· Azure Data Factory, Integration Bus, Oracle Fusion,     and IBM DataPower Integration.

· DevOps, CI/CD, and Agile Delivery Management.

· Budgeting, work completion, deliverable planning,     invoicing.

· Accomplished multiple tasks within established     timeframes.

· Maximized performance by monitoring daily activities     and mentoring team members.

· Enhanced customer satisfaction by resolving disputes     promptly, maintaining open lines of communication, and ensuring     high-quality service delivery.

· Resolved staff member conflicts, actively listening to     concerns and finding appropriate middle ground.

· Controlled costs to keep business operating within     budget and increase profits.

· Improved marketing to attract new customers and     promote business.

· Cross-trained existing employees to maximize team     agility and performance.

· Managed and motivated employees to be productive and     engaged in work.

· Developed and maintained relationships with customers     and suppliers through account development.

· Achieved departmental goals by developing and     executing strategic plans and performance metrics.

· Built high-performing teams through effective     recruitment, onboarding, and talent development initiatives.

· Mentored junior team members for career advancement,     fostering a pipeline of future leaders within the organization.

· Developed a strong company culture focused on employee     engagement, collaboration, and continuous learning opportunities.

· Streamlined workflows by identifying bottlenecks in     existing systems and implementing appropriate solutions.

· Developed comprehensive risk management plan,     minimizing potential disruptions to business operations.

· Enhanced team productivity by implementing agile     methodologies, leading to more efficient project completion.

· Led cross-functional teams to achieve project goals,     fostering collaboration and innovation.

· Increased market share with strategic business     development efforts, expanding into untapped markets.

· Implemented customer feedback mechanisms to gather     insights, using this information to guide strategic planning and     decision-making.

· Achieved significant cost savings by renegotiating     contracts with key vendors, without compromising service quality.

· Facilitated team brainstorming sessions that led to     innovative solutions for long-standing operational challenges.

· Enhanced product quality by instituting rigorous     quality control procedures, resulting in fewer customer complaints.

· Spearheaded transition to remote work during global     health crisis, ensuring business continuity and employee safety.

· Fostered partnerships with industry leaders, enhancing     company's reputation and creating new business opportunities.

· Maintained positive customer relations by addressing     problems head-on and implementing successful corrective actions.

· Established team priorities, maintained schedules and     monitored performance.

· Defined clear targets and objectives and communicated     to other team members.

· Leveraged data and analytics to make informed     decisions and drive business improvements.

· Presented detailed reports on portfolio performance,     highlighting key drivers of growth and areas of improvement.

2022-09 - 2024-02

Senior Agile Project Manager

Nedbank, Sandton

· The solution was successfully delivered and adopted,     exceeding client expectations.

· Juristic Journey – Nedbank Business Hub, NBH Admin     Squad, and the Core Foundation of the Programme.

· Introducing Coaching and Elevating Agile Scrum     Adoption to decrease expected solution delivery by 15%.

· PM for all aspects of the multi-faceted project,     including. A large squad and Flexi Squad to enhance performance on delivery     cost and scope by 7% above other projects in the program.

· Budgeting and financial management practices adopted     by other projects in the program.

· Budget drawdowns and forecasting.

· Daily, weekly, and monthly reporting on progress.

· Scrum meetings, stand-ups, retrospectives, sprint     planning, backlog grooming, and desk checks.

2022-05 - 2022-08

Senior Program and Project Manager

Axon Corporate Services, Johannesburg

· Successfully delivered on time, on budget, within     scope.

· MIS Client Cube Re-Engineering Program.

· DevOps: Re-Engineering the MIS Client Cube with     approximately 53 data sources.

· Day-to-day program management, progress tracking.

· Team Scrum, feedback, review, and backlog grooming.

· Steerco, Functional Working Committee, and Design     Review Board interaction and feedback.

· Successfully managed multiple projects simultaneously     by prioritizing tasks according to urgency, resource availability, and     alignment with organizational goals.

2017-11 - 2022-04

Senior Program and Project Manager

Nedbank (Pty) Ltd, Sandton

· Performed management of the CIA PMO, increasing     project communication and performance by 12% overall.

· Enterprise Content Management and Mobile Statements     Program (ECO & Mobile Statements) – 52 projects, managing JIRA Service     Desk and Scrum boards.

· Channel Applications Stabilization Program – 27     projects, including Service Desk and JIRA Scrum Boards.

· DevOps Transformation to Service-Oriented Architecture     Program – 17 projects, including JIRA Governance, Service Desk, and JIRA     Scrum Boards.

· Rebates Stabilisation, including JIRA Service Desk.

· TM1 Card Budgeting Tool.

· Regulatory reporting standards engine program. Forex     and investment data warehouse program.

· BI portal project. Digital migration platform.     Advanced analytics modeling program.

· Stock broking data mart revamp. SAS Viya pilot     program.

· BISAN Infrastructure Program. Tistro Staff     Productivity Project.

· Data Quality Optimization Initiative.

· Customer Attrition Modeling.

· Optimize Infrastructure Capabilities.

· Personal Loans Onboarding.

· Business Banking, Credit Risk Remediation.

· SAS to Python Conversion Program.

· Segmentation Integration Program.

· SSB Branch Packs Optimization & Automation.

· Stock broking automation.

· SAS Viya POC.

· Advanced Test & Learn Modelling - Python.

· Corporate Card Campaign Management.

· Cash and Billing Automation.

· Workplace Banking Rebate Program.

· RDARR.

· Forex Reporting Project.

· Digital Migration Project.

· Digital Data Modeling Project

· Advanced Test n' Learn Project (ATnL)

· Product Catalogue Alignment Project.

· SBV Billing Automation Project.

· RRB Epic, Epic Lending, and Employee Performance     Project.

2017-03 - 2017-10

Program Manager: Fraud Analytics

Eskom SOC LTD, Woodmead

· Successful implementation.

· SAS Fraud Analytics Platform.

· Identify, investigate, and report commercial fraud in     Eskom across all the business units.

· Identify and implement a fraud management strategy,     highlighting and improving client fraud awareness internally and to the     public by 15%.

2015-11 - 2017-02

Project & Program Manager

MTN, Roodepoort

· Projects and programs successfully completed.

· OPCO Snr. Project and Programme Manager for business     intelligence and big data telco projects managed by its Cape Town and     Johannesburg offices.

· Consult and manage various international clients     extensively, especially in the EMEA region.

· Achieve Mobile Telecom's strategic objectives.

· Enhance effective communication, interpersonal skills,     assertiveness, and adapting style to the audience.

· Promote a customer-centric focus to identify and     effectively respond to the diverse needs of project customers.

· Involve internal and external stakeholders,     demonstrating cross-functional working, and encouraging and supporting     others to achieve program, project, and organizational goals.

· Manage activities, resources, and issues, with the     ability to identify and manage contingencies, and risks.

· Negotiate and influence all levels of the     multi-company organizational structure.

2015-03 - 2015-10

Software Factory Manager, Tender &     ISMS Manager

Perago FSE, Centurion

· Contract successfully completed. Opportunity in BI and     Big Data.

· Coordinate and integrate the various program and     project elements during program and project initiation phases.

· Obtain program and project charter approvals.

· Obtaining authorization for new projects and defining     the scope, by ensuring that:

· Projects are aligned with organizational objectives     and customer needs.

· The conceptualization of the scope of the projects     reflects the stakeholders' needs and expectations.

· Stakeholders are identified, and their needs are     understood.

· Ensure the scope of projects is understood internally     and externally, and that only the required work is quoted and scheduled.

· Draft and schedule the program and project management     plans on MS Project and submit them for approval.

· Ensuring approval of program and project scopes,     schedules, costs, communication activities, quality management activities,     risk response plans, integrated change control processes, and procurement     plans.

· Compile the scope of work to accurately schedule     resources.

· Facilitation during quotation processes, analyze the     scope of work, and assemble teams for execution.

· Enter program and project buffers and plans for     contingencies.

· Identify the program and project risks. Host and     facilitate program governance and project meetings.

· Weekly program and project tracking.

· Determine the frequency and content of status reports     from the project team, analyze results, and troubleshoot problem areas.

· Ensure that the project team and clients understand     the quality requirements relevant to the functional requirements of the     project.

· Management of all risks and issues logged for programs     and projects.

· Management of the change request process. Determine     and manage client queries.

2014-03 - 2015-03

IM Program Manager: BI

Life Health Care, Rosebank

· Projects completed: Contract with Life Healthcare     expiring.

· Experience in managing and delivering a programme of     projects related to the IT Systems Development Life Cycle (SDLC).

· Have completed industry recognized project management     training courses or diplomas.

· Experience and relevant knowledge in different     programme management methodologies, tools, techniques and environments to     meet specific goals and objectives.

· Must have good business skills and general knowledge.     Be able to work without supervision.

· Problem solving and decision-making skills. Ability to     work under stressful conditions.

2013-07 - 2014-02

Program Manager, Business Advisory     Services, Performance Improvement

Ernst & Young, Midrand

· EY Program implemented.

· Set up and manage Programme Management Office (PMO)     for new SORP business unit.

· Assist in developing business processes for     implementation of SORP business unit.

· Lead and manage SAP to Smart Grid system integration.

· Managing, planning, strategic decision making and     reporting duties within Smart Grid prepaid system for the Programme     Management Office (PMO).

· Define, implement and govern master data architecture     standards.

2012-06 - 2013-07

Senior Project Manager

Eskom SOC Limited, Midrand

· Projects successfully completed within contract     duration

· Integration Competency Centre

· Project Manager: OVS Hardware refresh project (Oct     2009 - Jul 2013)

· Conceptualize, design, build and implement three     completely resilient environments for OVS production, disaster recovery and     pre-production.

· Cater for full redundancy and near zero latency across     the environments.

· Migrate existing vending solution successfully to new     platform.

· Data, integration & infrastructure architecture     design, implementation and auditing.

· Project Manager: OVS Data Lock Project

· Manage and direct the upgrade of OVS software to allow     asynchronous transaction updating and vending credit checking.

· Solution Architecture compliance.

· Project Manager: OVS Stabilisation

· Manage and direct the stabilisation of the Eskom     prepaid electricity system, including hardware upgrades, network upgrades,     sniffing and intrusion protection, database and application optimisation     within business thresholds.

· OLTPS and ETL architecture implementation.

2009-04 - 2012-05

Senior Project Manager

T-Systems Eskom Group IT, Centurion

· Projects successfully completed within contract     duration

· Project Manager: Online vending Solution (OVS) ICU,     OVS Data Locking project, Meter data management Solution (MDMS)

· Project manager: Incline Block Tariffs for Prepaid

· Project Manager – Load Shedding Communications     Platform

· System & Business Analyst – Eskom Master Plan –     Geo Spatial Load Forecasting

· Project plans, budgeting, meetings & forums,     project team management, MS Office suite, communication and presentation     skills, customer management, manage strategic goals, project co-ordination     and integration, risk and issue management, group facilitation techniques,     Enterprise Architect, UML, GIS technologies, unit / fat / UAT / sat     testing.

· Solution deployment management.

· Identify, define and document requirements, UML     design, workflow models, process modelling, re-engineering and automation,     functional and technical specifications, JAD sessions and workshops,     business and data modelling, interface requirements, requirements     communication and management, requirements implementation verification,     research abilities, Lead analyst role, business case development,     accounting background

· Manage and control hardware and software installation     and solution deployment.

· Project Manager (Apr 2009 - Sep 2009)

· Various integration projects:

· See beyond JCAPS integration. Maximo replacement     (Letsema) testing manager for CNL.

· FMS Integration to load shedding communications     platform.

· EAI/ICNAC/GT-X Integration: Applications, account     balances, Personal Details, Work order feedback.

· Hyperwave integration project. Fuel Oil integration     with Asset Management systems.

· Laboratory Information Management System. SeeBeyond     Integration.

· Bank to SAP FI Interface. Hyperwave content management     interface.

· ChangeTracker to Question Mark Perception Migration.

· Define and implement integration architecture processes,     models and standards.

· Responsible for proposals, impact analysis, user     requirements specification, functional spec.

· User acceptance Testing. Development of business     processes and business process mapping.

2008-06 - 2009-03

Senior Project Manager

Computer Foundation, Midrand

· Projects successfully completed within contract     duration

· Client: Eskom

· Manage project integration. Define and manage project     scope. Define and manage project plan and timeline.

· Develop and manage project budget. Manage project     quality process. Manage project HR.

· Manage communication processes. Assess and manage     risks.

· Project change control process. Process IT     Architecture.

2007-03 - 2008-05

Senior Business Analyst

Thusanani Consulting, Midrand

· Multiple Projects successfully completed for Business     Application Solution Centre (BASC).

· Business and System processes optimised and Automated.

· Adopt best practices for meter reading data     management, and Involvement in the mobile computing stack integration,     enhancing meter reading accuracy by 9%.

· Lead Architectural (BIDAT) Position papers, URS,     RFI/RFP & evaluation, business cases. Data integration mapping.

· Architecture blueprints. Functional and technical     specifications. PMP project documentation.

Education

2007-12

Microsoft     Certified Application Developer (MCAD): Information     Technology

Prometric - International

2005-12

Internet     Development Diploma: Information Technology

Hatfield     Business College - Hatfield, South Africa

1997-12

LLB:     Law

University     of Pretoria - Pretoria, South Africa

1994-12

B.Com     (Law): Financial/Business Management & Law

University     of Pretoria - Pretoria, South Africa

Certifications

2010-12

PMP (Project Management Professional)

2013-11

PgMP (Program Management Professional)

2014-09

PMI-ACP (Agile Certified Practitioner)

2023-02

CPSM (Certified Professional Scrum Master Certification)

2019-12

ITIL IT Operations Management Framework

2021-05

Regulatory Compliance: FICA, CPA, NCAA, RPA, CIV, AML, CFT, OHS, Banking     Act, Corruption, Privacy, Banking Practice, Cyber Security, OHS, EGC Risk     Compliance, Employment Equity, Corruption Risk, Suspicious & Unusual     Activities

2006-04

Prince2 Foundation & Practitioner

2007-12

Certified System & Business Analyst

Accomplishments

§ Lead   Manager on the Juristic Journey for the Business Hub, NBH Admin Squad,   resolving Beneficiaries & User Onboarding, as well as Profiles Management   as Core Foundation for the Program.

§ Onboard,   Enable and Management up to five Project Teams, consisting of Architects,   Developer, BA's and SMEs.

§ Implementation   of Enterprise Content Management and Mobile & Email Statements Programme,   including Jira boards and Service Desk, Agile Principles and Scrum Master   role across more than 37 projects.

§ Implementation   of Channel Applications Stabilisation Programme, including Service Desks and   JIRA Scrum Boards, Agile Principles and Scrum Master role for the entire BI   Function.

§ Implementation   of DevOps Transformation to Service Oriented Architecture Programme,   including Service Desks and JIRA Scrum Boards, Agile Principles and Scrum   Master role.

§ Implementation   of Manco Structure, Roadmaps, Governance, Capacity Management across multiple   Program's.

§ Implementation   of a full-blown BI Program, including Data Warehouses, BI Reporting &   Advanced Analytics for 11 Opco's in the EMEA area.

§ Stabilized   and streamlined the development processes at Software Factory in Perago FSE   for numerous EMEA Reserve Banks.

§ Analyzed,   Developed, Implemented, Trained and Tested new ISMS ISO 27001:2013 standard,   improving Operational Efficiency & Quality by 13%.

§ Achieved   a passing score of 97% on PgMP course from University of Texas at Dallas,   USA.

§ Implemented   Incline Block Tariffs by 2012/04/01 on demand from NERSA, Saving Eskom in   Excess of R 500m in penalties.

§ Client   Achievement award: Best Project Manager for innovation (2011), by removing   data locks, optimising Environments, and improving System Up-Time to 98.2%.

§ Vendor   Achievement award: most successful deployment of a project – IBT 2011.

§ Contracted   out by Eskom ICC to Business application solution centre, to assist on Meter   data management Solution (MDMS), Load Shedding, Geo Load Forecasting, IBT   projects, in addition to Integration duties on ICC project such as Laboratory   Information Management System and Inspection One/SAP PM integration, thereby   adding value to Enterprise Solutions at Eskom, and generating additional   income for ICC.

§ Chosen   to lead the project team focusing on stabilising the Eskom Online vending   system, which experienced a crisis during November 2011 – Jan 2012 –   currently stable and vending effectively with 12% improvement in Transaction   Throughput.

§ Chosen   as project manager for the upgrade to the Online vending system, to Spearhead   Transformation into the evolving and progressive new-Era Prepaid Vending   Principles.

§ Lead   the conversion to smart metering devices for City of Tshwane, a first for   South Africa and a platform for Metropolitan adoption.

§ Adapt   the BI data warehouse to new Hospital management system for Life Healthcare,   Transforming and Improving the use of Data-driven decision making.

§ CRM   Replacement Solution (MD Dynamics 365) + Web Portal Application + Mobile   Application (iOS/Android) for a Large Utility Company in SA, potentially the   largest such Solution in Africa currently, including Customer Services,   Marketing, Sales & E-Commerce and Field Services Process and System   Integration and Automation.

Interests

· CrossFit

· Rugby

· Cricket

· Camping   & Hiking

· Reading   Adventure Novels

.

#HRJ#25c2a723-1ce6-4a3f-a968-9d9decf74213#