Nicollette Williams

• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Established team priorities, maintained schedules and monitored performance.

. Recieving of stock, count and capture stock

• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Monitored security to protect employees, customers and property.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Self-motivated, with a strong sense of personal responsibility.
• Proved successful working within tight deadlines and a fast-paced environment.

Merchandise

Sales

Cashier

Working at till point. Recieving of stock. Sales

Company : Dion Wired

Position : Cashier, Customer service liasion officer, Cash office

Assistant, Till supervisor

Duties. : Working at till point. Daily cash up of cashier's. Daily recoun of cash and banking.