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Summary
Quote
Overview
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Additional Information
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Volunteer
Nicoline Fouché

Nicoline Fouché

Project And Contracts Manager / Director
Ballitoville

Summary

Summary

Resourceful Project / Contracts Manager with 10 years+ of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies.

Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions, working with teams to accomplish short- and long-term project goals.

Managed budgets and monitored project costs, adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.

Highly proficient in accounting principles, P&L analysis, budget, and financial management.

Working on site, as an expatriate and or remotely. Flexible to immigrate and relocate.

Personality Profile of Nicoline Fouché

Being an Enneagram type 6 (Loyal Sceptic) with a Social (SO) instinct, I am described as a strategic - analytical thinker, intelligent and dedicated with a strong, clear sense of duty and loyalty. I think in a structured way such as through flowcharts and diagrams and I am able to make thoughtful future projections to enable planning for possible scenarios. I execute work in a logical, meticulous, and efficient manner.

I scan my environment to analyze and understand the dynamics, boundaries, authority structures and benchmarks, making me astute and insightful in complex situations. I tend to have a strong grasp of the dynamics or politics within a situation or group. I serve as a humble leader, modelling thoughtful, reasonable, and rules-based approaches to performing work and managing others.

Characteristics of a Ennea 6 makes me a strategic thinking operations-oriented manager with an entrepreneurial spirit and the ability to develop safe innovative technical solutions while successfully managing key performance indicators to drive strong business results through people, systems, and structures.

Overview

  • 15 Years of professional experience
  • 19 Certifications and qualifications
  • 4 Languages
  • 4 Years of post-secondary education

Quote

“If you can imagine it, you can achieve it. If you can dream it, you can become it.”
William Arthur Ward

Overview

15
15
years of professional experience
4
4
years of post-secondary education
19
19
Certificates
4
4
Languages

Personal Information

Citizenship: South African

Additional Information

WhatsApp Contact: +27 78 01 0900

Mobile Contact: +27 084 052 1065

Email: nickey.fouche@gmail.com

Skills

Operations Management

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Software

Microsoft Package

Mondaycom

SQL Coding

Visual Basica Coding

ProjectManager

Primavera P6 Enterprise Project Portfolio Management

SAP

EDMS

Work History

Senior Project and Contract Consultant

IFS International Facilities Services
11.2021 - Current
  • Taking lead of a commercial process to recover cost spent on additional work done to the value of $12 million plus through requesting, justifying and substantiating Change Work Orders.
  • In depth knowledge of contract's requirements and KPI's.
  • Provided ongoing cost and estimate analysis reporting and managed cost allocation.
  • Enhanced client satisfaction by providing regular progress updates and addressing concerns in a proactive manner.
  • Maintained detailed documentation throughout the project lifecycle for future reference or audits requirements.
  • Assisted in proposal development activities including scoping efforts outlining deliverables timeline costs and risks.
  • Negotiated contracts with vendors and suppliers to secure favorable terms while maintaining budgetary constraints.
  • Conducted post-project evaluations to identify areas for improvement and drive continuous improvement initiatives.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Analyzed financial reporting systems and project schedules to proactively address potential problems.

Project Manager

GCC Services
4 2022 - 12.2022
  • Reporting to the GCC Uganda General Manager, my responsibilities included mobilization, construction, operational, commercial, and financial oversight, and growth of the contract on project to cater for and provide for 4,000 plus POB's.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations through regular engagements.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Identified plans and resources required to meet project goals and objectives.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Coordinated cross-functional teams and resolved conflicts, maintaining positive work environment.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each project life cycle stage.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Analyzed project performance data to identify areas of improvement.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Developed and implemented strategic project plans to meet business objectives.
  • Prepared and submitted project invoices for review and approval.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Provided detailed project status updates to stakeholders and executive management.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Project Director

IFS International Facilities Services
11.2020 - 11.2021
  • Reporting to the CEO and EXCO board, I was responsible to manage the LNG Afungi project in Cabo Delgado, worth $125 million, sized to provide for a POB of over 30,000.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Traveled to other company locations for temporary assignments, meetings or training.
  • Led preparation of bid packages and associated scopes of work, appendices and exhibits.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
  • Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
  • Drove innovation within the organization by staying current on industry trends and emerging technologies related to project management practices or tools.
  • Developed and oversaw project operations and managed multi-functional issues through resolution.
  • Navigated challenging situations with diplomacy, resolving conflicts among team members while maintaining focus on project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Implemented strategic project management methodologies, leading to efficient and successful project delivery.
  • Spearheaded change management initiatives that prepared organizations for new processes or systems implementations without disruption to ongoing operations.
  • Oversaw up to 13 projects simultaneously without sacrificing standards.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Enhanced team productivity through regular progress tracking and performance evaluations.
  • Streamlined communication channels with stakeholders, resulting in improved collaboration and decision making.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Expanded the company''s client base by successfully delivering high-quality projects that showcased the organization''s capabilities and expertise in project management.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Facilitated workshops to collect project requirements and user feedback.
  • Managed vendor relationships to secure competitive pricing and timely delivery of products or services required for project success.
  • Developed comprehensive project plans that clearly outlined key milestones, resource allocation, and risk mitigation strategies.
  • Managed cross-functional teams to ensure seamless coordination throughout all stages of the projects.
  • Delivered high-quality results by adhering to industry best practices and maintaining a detail-oriented approach throughout each project phase.
  • To drive the achievement of CCSJV and TOTAL Energies contract strategic and operational targets relating to contract management, expansion and mobilization, business processes, profitability, resource management, compliance, and client relationship management
  • To lead continuous improvement initiatives
  • Ensure the development of long-term strategy as well as sound annual business plans to promote and enable development and growth
  • Oversee daily operations, team personnel and P&L
  • Meet with clients to ensure their satisfaction with contract services and to identify changing needs and requirements
  • Understand all customer contract commitments and schedule services accordingly
  • Oversee mobilization and onboarding of staff and the continual development of new staff
  • Plan and lead the mobilization of all new sites ensuring effective operations across all areas of the business.
  • Develop and manage high performance multidisciplinary and multicultural teams.
  • Derive reports regarding overall economic and commercial business health of all contracts to report to the business executive board.
  • Maintained compliance with regulatory requirements through diligent monitoring of documentation procedures during all phases of the projects.
  • Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
  • Collaborated closely with executive leadership to align organizational strategies with long-term business objectives through effective planning and execution of key projects.
  • Maximized resources allocation by conducting thorough assessments of available tools, personnel, and budgetary constraints before initiating projects.
  • Mentored and coached junior team members, fostering a collaborative work environment that prioritized professional growth.
  • Oversaw business operations and produced updated status reports outlining each project to meet milestones.
  • Developed project control roadmap to guide various projects.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Responsible for managing all Project Controls requirements on the project.
  • Routine interface with clients and participate in client meetings.

Group Operations Manager: Systems and Projects

IFS International Facilities Services
7 2020 - 10.2020
  • Reporting to the COO, I was responsible for contractual operational productivity, to support the COO in managing all operations on all contracts; over 18 major contracts, across 6 African Countries with a combined value of over $400 million.
  • As the Operations Support manager and then, Group Operations Manager: Systems and Projects, I was tasked to oversee the overall contract health, client satisfaction, financial sustainability, KPI deliverables, staff management and of course, the retention of clients in the following countries and respective clients / contracts:
    Democratic Republic of Congo (DRC) – x8 Contracts
    Frontier, Kipoi, KCC, KCC MV, Metalkol, Kansuki, Kamoa and Kakula
    Mozambique - x6 Contracts
    VALE, ICVL, Mota Engil , Kenmare, TOTAL Energies LNG
    Zambia – x1 Contract
    Kansanshi
    Lesotho – x1 Contract
    Liqhobong
    South Africa – x3 Contracts healed with one client
  • Collect and analyze metrics, provide reports to EXCO with analysis on reports with recommendations to implement strategic solutions to address any KPI deviations.
  • Engage with clients and routinely assessing efficiency of contract performance.
  • Facilitated cross-functional collaboration between departments for more effective problem-solving and innovation.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Overcame challenges in the face of change by remaining agile and adaptable in decision-making processes.
  • Reduced operational costs by identifying areas of inefficiency and implementing cost-saving measures.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Championed initiatives focused on improving internal processes for greater transparency within the organization.
  • Managed multiple projects simultaneously, ensuring timely completion while adhering to budget constraints.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Introduced new technologies to streamline workflows, increasing overall team efficiency and effectiveness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Spearheaded efforts to identify potential risks early-on within projects, mitigating the chance of unexpected delays or negative impacts.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Evaluated employee performance regularly, providing constructive feedback for professional growth and development.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked effectively in fast-paced environments.
  • Plan and structure mobilization and demobilization plan to execute through project management principles.
  • Support and manage Country and Camp Managers ensuring contracts achieve deliverables.
  • Deriving innovative strategies to ensure continuous improvement on all contractual metrics.
  • Prepare annual budgets for countries, regions and contracts, achievement of monthly revenue/profit budgets, and forecasts
  • Review contracts with the legal department and negotiate contract renewals and extensions.
  • Analyze processes and practices in-light of customer needs and service expectation.
  • Develop key customer relationships.

Operations Support Manager

IFS International Facilities Services
06.2018 - 07.2020
  • Reporting to the COO, I was entrusted to drive contract operational productivity, support the COO in managing all operations across over 25 projects across Africa to the value of over $300 million.
  • Collect and analyze metrics to provide reports to the COO and formulate strategies to drive operational targets.
  • Drive operations strategy and associated regional plans.
  • Drive and monitor strategic and operational targets with regional management teams.
  • Participate in development of monthly operational budgets.
  • Monitor the operation’s achievement of performance standards and agreed targets through engagement with site teams & clients and the analysis of performance information.
  • Managed cross-functional teams to deliver project objectives on time and within budget.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Implemented quality control measures, maintaining high standards across all operations functions.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Produced reports outlining financial and operational metrics.
  • Investigated KPI deviation issues to determine causes and develop solutions.
  • Reduced operational costs with strategic budget management and resource allocation.
  • Spearheaded introduction of new technology solutions, automating manual tasks for faster turnaround times in key processes.
  • Improved customer satisfaction, addressing concerns and resolving issues promptly.
  • Streamlined operations by implementing efficient processes and workflow improvements.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Facilitated change management initiatives, leading teams through transitions smoothly while minimizing disruptions in operations performance.
  • Established a culture of collaboration among team members that fostered continuous learning and knowledge sharing.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Championed data-driven decision-making processes by utilizing advanced analytics tools which led to informed strategic plans that directly impacted the company''s bottom line.
  • Completed continuous assessments of projects located in The DRC, Mozambique, Lesotho, Zambia and South Africa and put together improvement plans.
  • Learned and adapted quickly to new technology and software applications.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Produced reports outlining financial, compliance and KPI metrics.
  • Investigated financial and KPI failure issues to determine causes and develop solutions.
  • Coordinated employee schedules, optimizing staffing levels to meet fluctuating workload demands without compromising service quality or efficiency.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

Commodities Specialist

InterCement
03.2018 - 06.2018
  • Responsible to manage the Procurement Department, consisting of 5 team members.
  • Increased efficiency in procurement processes by streamlining communication with suppliers and negotiating favorable contracts.
  • Created reports to provide insights into logistics operations and performance.
  • Optimized logistics operations by closely monitoring transportation modes, transit times, and delivery schedules.
  • Monitored and adjusted inventory levels according to demand.
  • Monitored supplier performance by holding suppliers accountable for performance levels.
  • Led cross-functional teams in developing sustainable sourcing initiatives that aligned with corporate social responsibility goals.
  • Negotiated long-term agreements with key suppliers, securing reliable sources of supply at competitive prices.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.
  • Implemented robust inventory management practices, ensuring optimal stock levels while minimizing holding costs.
  • Improved risk management strategies by consistently monitoring market trends, geopolitical events, and economic indicators.
  • Prepared for and responded to unforeseen events and challenges.
  • Negotiated contracts to secure favorable rates and terms.
  • Negotiated with suppliers to attain lowest total cost for purchased commodities.
  • The core focus of this role is to develop and implement strategic sourcing plans for direct goods.
  • Scanning and forecasting of markets (local and international) to assess the business sourcing requirements and opportunities.
  • To negotiate pricing and adjustments on centralized contracts, manage relationships with internal and external customers, develop sourcing plans and tactics to manage the portfolio and activities, manage and develop budgets with the procurement Manager and develop reporting tools for category spend analysis and statistical analysis with relevant reporting.
  • Participate in Vendors Management System and vendor selection.
  • Conduct Vendor Evaluation evaluations based on vendor performance.
  • Coordinate with Engineering to conduct technical evaluation for vendors.
  • Negotiate commercial terms and conditions.
  • Take steps to improve competitive advantage through innovation and value creation.
  • Conduct and present bid evaluation with commercial and technical analysis.
  • Provide support in the implementation of new processes.
  • Develop and manage budgets.

Demand and Supply Planner

IFS International Facilities Services
03.2017 - 03.2018
  • The purpose of this role is to ensure optimum stock levels are always at the operational site’s disposal across Africa.
  • This is to be done through exceptional execution of process management, accurate demand and supply forecasting, collection of accurate information for statistical analysis.
  • Procuring, purchasing, shipping and managing stock levels to the value of over $5 million.
  • In addition, the purpose is to maintain budget targets and deliverables whilst meeting client and contraction's required KPI’s.
  • Lastly, to offer intuitive solutions to optimize, improve and advance the current end-to-end supply plan as well as the existing process management system.
  • To plan, source, purchase and manage the supply of stock required by the operational sites across Africa through advanced forecasting, sourcing additional suppliers, optimal order execution, and stock management forecast through Process Management.
  • Facilitated communication between sales, production, logistics teams to maintain accurate forecasting data for supply planning purposes.
  • Analyzed historical sales data to identify trends and anticipate future demand fluctuations accurately when creating supply plans.
  • Managed procurement activities including sourcing, negotiation, contracting, and supplier qualification for multiple categories of products.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Monitored supplier performance for compliance with contract terms and quality standards.
  • Forecasted and managed annual operating budget for every location.
  • Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
  • Evaluated alternative suppliers regularly to identify potential cost savings opportunities while maintaining high-quality standards in products received.
  • Oversaw demand planning, purchasing, and logistics.
  • Implemented a supplier performance evaluation system, resulting in improved overall service quality and cost control measures.
  • Collaborated with cross-functional teams to develop demand forecasts, ensuring adequate stock levels to meet customer needs.
  • Enhanced supplier relationships, fostering collaboration to ensure timely deliveries and resolve disputes.
  • Streamlined warehouse operations by identifying areas for improvement and implementing best practices in inventory management.
  • Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Optimized inventory levels by implementing efficient supply planning strategies.
  • Provided supply chain guidance to team of 6 employees

Demand and Supply Planner (Exports and Local)

Sasol
06.2015 - 04.2017
  • To lead and manage planning capabilities within the Coastal Facilities Function, identifying, analyzing, and communicating drivers of demand to JHB planning and Secunda/Sasolburg operations.
  • Planning production , logistics and supply chain to export per minimum 5 bulk vessels to export overseas.
  • Writing blend ratios based on client's requirement to be used as a manual or recipe for operations to make blends in land tanks before being exported.
  • To coordinate vessel loading of stock with costal operations teams, and to plan and make blends and products in port for designated clients abroad.
  • Manage and plan for drumming, including no short shipments due to late/absent or incorrect approvals while minimizing stock variances due to incorrect planning.
  • Manage and lead inventory planning capability in providing necessary information as and when required, including oversight of planning resources.
  • Accuracy and timeliness of plans and performance against said plans.
  • Manage the Forecasting business process, collaborative planning.
  • Identify, analyze, and communicate drivers of demand to JHB planning and Secunda/ Sasolburg.
  • Manage and coordinate logistical supply chain to prevent demurrage and other insufficiencies in the value chain.
  • Applied insights of global economics and marketing to implement pricing strategies and channels.
  • Addressed any discrepancies between received items and purchase orders promptly, minimizing potential disruptions to production schedules.
  • Reduced inventory levels and improved supply chain visibility using strategic initiatives.
  • Maintained detailed records of product specifications, pricing agreements, vendor information for reference during purchasing process or conflict resolution situations.
  • Created and implemented comprehensive supply chain management strategies.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Served as a key liaison between internal stakeholders and external suppliers, fostering collaboration and addressing concerns to achieve mutually beneficial outcomes.
  • Optimized inventory levels by implementing efficient supply planning strategies.
  • Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
  • Improved order accuracy with meticulous tracking and monitoring of purchase orders, delivery schedules, and invoices.
  • Improved, standardized and documented planning and scheduling processes.
  • Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
  • Collaborated with cross-functional teams to develop demand forecasts, ensuring adequate stock levels to meet customer needs.
  • Oversaw demand planning, purchasing, and logistics.
  • Managed procurement activities including sourcing, negotiation, contracting, and supplier qualification for multiple categories of products.
  • Teamed with sales and marketing teams to confirm that product availability meets customer demand.
  • Reduced shipping costs for the company by negotiating better contracts with suppliers and carriers.
  • Devised and maintained an up-to-date database of supplier and vendor performance metrics.
  • Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
  • Conducted regular reviews of safety stock levels, adjusting as needed based on sales trends and seasonality factors.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Acted as a team leader of a team of 7 in group projects, delegating tasks and providing feedback.
  • Organized and detail-oriented with strong work ethics.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.

Reliability Engineering Technical Clerk

Sasol
06.2011 - 05.2015
  • The purpose of this role is to support the Reliability and Industrial Engineering departments by analyzing metrics, statistics, and data collected from various resources regarding overall mechanical health of SASOL Synfuels plants 1 and 2.
  • Analysis results are used to construct and derive maintenance plans, cost forecasting of maintenance, shut down scope of work planning, and evaluate integrity of all equipment and sustainability of continuous supply.
  • Overall objective is to prevent and minimize downtime, failures, and safety incidents by interrogating data and deriving reports to be actioned.
  • Develop, maintaining, and customization of databases and tracking systems making use of tools such as visual basics (VBA), macros, and standard software tools in SQL and Access.
  • Performing data analysis on measurements such as availability, unintended downtime, equipment maintenance strategies, risk-based inspections, and mean time between failures to measure key KPIs of plants.
  • Communicate and discuss reports and findings with all Business Units.
  • Participate in annual shut down projects, predominantly to function as a welding coordinator which requires end-to-end project management of all scheduled welding jobs to be done during shut down.
  • Facilitated inter-departmental coordination with regular updates on project milestones.
  • Collaborated with engineering team to determine project specifications.
  • Collaborated with IT department to troubleshoot technical issues, ensuring minimal downtime for productivity.
  • Assisted engineers with inspections of finished construction.
  • Presented clear and concise explanations of governing rules and regulations.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated high levels of initiative and creativity while tackling difficult tasks.
  • Prepared comprehensive reports for senior management, providing valuable insights into departmental performance and areas for improvement.
  • Streamlined processes for improved efficiency by implementing new database management systems.
  • Assisted project managers in tracking project progress, enabling timely completion and delivery of projects.
  • Gathered records pertinent to specific problems, reviewed for completeness and accuracy and attached records to correspondence as necessary.
  • Offered administrative support across multiple departments as necessary while consistently maintaining high levels of accuracy and professionalism.

Operations Support

Armstrong International – Intelligent Solutions in Steam, Air and Hot Water
04.2009 - 06.2011
  • Holistically consolidate and analyze demand signals for all materials and service purchases based on job cost estimates (JCE) derived from the scope of work that was done.
  • Ensuring that all material and mobilization of work are on time and schedule in order for work to execute according to plan and schedule (the 7-step, t-1 planning model).
  • Provided operations support for specific design portfolios.
  • Maintained up-to-date knowledge of industry best practices and emerging technologies relevant to operations support functions.
  • Participated in recruitment efforts to attract top talent for the Operations Support department.
  • Participated in regular professional development opportunities to stay current on best practices related to operations support functions.
  • Contributed to business growth by identifying new opportunities for expansion or improvement in operations support functions.
  • Served as the primary liaison between operations support analysts and other departments, facilitating clear communication of project requirements and updates.
  • Maintained detailed records of all activities related to operations support functions for easy reference during internal audits or regulatory reviews.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Ensured compliance with internal governance standards as well as external regulatory requirements through diligent oversight of all activities within the Operations Support Engineer role scope.
  • Mentored junior colleagues in best practices for operations support analysis, contributing to their professional development and advancement opportunities.
  • Performed administrative duties and prepared operational procedures to assist operations support manager.
  • Supported smooth operations by maintaining adequate stock levels of tableware, linens, and other supplies.

Facilities Management Clark

Sasol
12.2008 - 03.2009
  • To support the Facilities Manager in administrating and coordinating tasks related to management and upkeep of facilities within office buildings on SASOL Secunda Site.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Provided meeting support by taking minutes and dictations.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported staff on special assignments and ad hoc projects.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.

Accomplishments

  • Certificate of Recognition: Issued by SASOL Synfuels - Reliability Engineering Department · Nov 2013. For effectively managing data relating to the Synthol Line Failures RCA Investigation with limited resources available.
  • Certificate of Recognition: Issued by SASOL Synfuels - Reliability Engineering Department · Jun 2012. Excellent support in putting together the new BE report and ownership of this by consolidating all information into one report.
  • Certificate of Recognition: Issued by SASOL Synfuels - Industrial Engineering Department · Nov 2011. Technology Development & Exceptional Customer Service.
  • Certificate of Recognition: Issued by SASOL Synfuels - Reliability Engineering Department. Assistance and working outside of office hours to create new mechanical seal graphs and developing a graph for the root causes as input to the Mechanical Seal paper.
  • Certificate of Recognition: Issued by SASOL Synfuels - Reliability Engineering Department. Working on the shutdown project at welding coordination. Managed and tracked welding to such an extent that management was able to understand the full picture at all times. Managing projects that fall outside of the agreed scope of work.

Education

Bachelor’s Degree - Business/Managerial Economics

UNISA (University of South Africa)
Durban, South Africa
01.2020 - Current

Certification

Effective Facilitation Skills - Maurice Kerrigan Africa EFS01055

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Special and Loyalty Projects


  • CCSJV Convenient shop construction end-to-end turnkey Project, 03/2020, 07/2020, I headed up the CCSJV Convenient shop construction end-to-end turnkey Project. Together with the team and required IFS resources and sub-contractors, we designed said facilities to be pre-manufactured in South Africa, shipped to Mozambique and assembled at the due destination.


  • Kenmare Convenient shop construction and the Take-Away shop construction end-to-end turnkey Project, 11/2019, 05/2020, I headed up both the Kenmare Convenient shop construction and the Take-Away shop construction end-to-end turnkey Project. Together with the team and required IFS resources and sub-contractors, we designed said facilities to be pre-manufactured in South Africa, shipped to Mozambique and assembled at the due destination.


  • Mota Engil Kitchen and Dining Facility Construction end-to-end Turnkey Project, 02/2019, 06/2019, I headed up the Mota Engil Kitchen and Dining Facility Construction end-to-end Turnkey Project. Together with the team and required IFS resources and sub-contractors, we designed said facilities to be pre-manufactured in South Africa, shipped to Mozambique and assembled at the due destination.


  • SASOL Embalenhle Swap Shop SASOL Project, 05/2014, 12/2014, A project was launched where Sasol encourages residents of Embalenhle to collect recyclable materials and submit them to Sasol in exchange for points that can be used to purchase certain items. I was responsible to develop and maintain the database in SQL to manage the whole project, accounting system, and recording and management of new accounts and profiles.


  • SASOL Synfuels Shut Down - Welding Coordinator Project Management, 10/2014, 11/2014, I was afforded the opportunity to manage and coordinate the entire shut-down welding project. I had to ensure the agreed plan and schedule were adhered to, that all the administration and safety compliance was adhered to before, during, and after the scope of work was done. I was also responsible to report to top management on the status and progress made and discuss concerns with proposed solutions. This was a critical path to the success of the global Shut-Down Project for that particular year.



Timeline

Senior Project and Contract Consultant

IFS International Facilities Services
11.2021 - Current

Project Director

IFS International Facilities Services
11.2020 - 11.2021

Bachelor’s Degree - Business/Managerial Economics

UNISA (University of South Africa)
01.2020 - Current

Operations Support Manager

IFS International Facilities Services
06.2018 - 07.2020

Commodities Specialist

InterCement
03.2018 - 06.2018

Demand and Supply Planner

IFS International Facilities Services
03.2017 - 03.2018

Demand and Supply Planner (Exports and Local)

Sasol
06.2015 - 04.2017

Reliability Engineering Technical Clerk

Sasol
06.2011 - 05.2015

Operations Support

Armstrong International – Intelligent Solutions in Steam, Air and Hot Water
04.2009 - 06.2011

Facilities Management Clark

Sasol
12.2008 - 03.2009

Project Manager

GCC Services
4 2022 - 12.2022

Group Operations Manager: Systems and Projects

IFS International Facilities Services
7 2020 - 10.2020
Effective Facilitation Skills - Maurice Kerrigan Africa EFS01055
Root cause analysis - P-E Corporate Services IC 20042
Problem Solving and Decision Making – KF MONTAGENS INDUSTRIAIS LTDA 20131024C1
RPTT Competency (Reliability data management, Metrics interpretation and Reporting)
Centrifugal Pump Operations and Maintenance - LARRY BACHUS 2KG Training
Pump efficiency Workshop - 2KG Training SAIMech 0662-04/16
Vibration Analysis - Vibration Institute 2665
SAP navigation and SAP EDMS (Easy document management systems) - SAP
Writing queries using Microsoft Server 2008 Transact - SQL - Microsoft
Master Excel Macros
Visual Basics Excel
Excel level 3
Excel level 2
Corporate Political Acumen & Negotiation skills
Customer Centricity - CPE creating people excellence MS-2014-08-001
Crucial conversations - Crucial Learning
Investment in Excellence - The Pacific Institute
Emotional Intelligence - MINNAAR & ASSOCIATES

Primavera P6 Training and Certification

References

  • Jay Sundeen, Senior Engineering Project Manager, McDermott and CCS-JV, jay.sundeen@mcdermott.com, +258 84 325 4247
  • Henlo Webber, Chief Executive Officer, IFS, henlow@ifsafrica.com, +27 (83) 226 9447
  • Pierre Swart, Reliability Specialist, Sasol Synfuels, pierre.swart@sasol.com, +27 (82) 821 2581
  • Albert Dyer, Regional Manager Supply Chain, Sasol Solvents KZN, albert.dyer.sa@gmail.com, +27 (82) 337 6782

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