Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolette Majiedt

Adminstration
Krugersdorp

Summary

Dynamic Administrative Assistant with a proven track record at MARISSA NEL AND ASS, excelling in data management and customer service. Recognized for enhancing office efficiency through effective filing systems and strong interpersonal communication. Adept at multitasking and maintaining confidentiality, contributing to improved client satisfaction and streamlined operations.

Overview

15
15
years of professional experience
3
3
Languages

Work History

Administrative Clerk

Mogalecity Municipalityt
01.2025 - Current
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Contributed to project success by providing administrative support to various teams as needed.
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Boosted department efficiency with timely completion of assigned tasks.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Compiled and analyzed data to produce reports.

Administrative Assistant

MARISSA NEL AND ASS [ORTHOTISTS AND PROSTHETISTS] Lenmed RandfonteinPrivate Hospital
06.2016 - 11.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • MEDICAL AID SUBMISSIONS
  • PLACE ORDERS WITH SUPPLIERS
  • BOOK SERVICE FOR COMPANY VEHICLES
  • SHOPPING LIST FOR ALL BRANCHES
  • BOOK BNB RESERVATIONS FOR PATIENTS
  • WEEKLY AGE ANALYSIS REPORTS
  • WEEKLY PETTY CASH REPORTS
  • WEEKLY SUMMARY REPORT FOR MARISSA NEL
  • SUPPLY OF APPLIANCES TO PATIENTS
  • BOOK PATIENT APPOINTMENTS
  • FITTING OF APPLIANCES FOR PATIENTS IN HOSPITAL AND WALK INS
  • TYPE OUT MOTIVATIONAL LETTERS TO MEDICAL AIDS
  • BILLING

Administrative Assistant

Radmin Radiology
01.2011 - 10.2014
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.
  • SONOGRAPHER ASSISTANT [Flora Hospital]
  • BILLING
  • PATIENT LIASON
  • FLOATING RECEPTIONIST [FLORA / BERGBRON KRUGERSDORP / PRINCESS CROSSINGMEDICROSS MEDICAL BRANCHES]
  • BOOK APPOINTMENTS
  • UPDATED EXTENTION LISTS
  • ASSISTED WITH PATIENT HANDLING [ BABIES / TODDLERS AND THE ELDERLY

Education

BUSINESS COURSE - Business Administration

COGTA - MOGALECITY DISABILITY FORUM
Krugersdorp, South Africa
04.2001 -

MEDICAL RECEPTIONIST COURSE - FRONTLINE MEDICAL SUPPORT

DIAGNOSTIC MEDICAL SOLUTIONS
Randfontein, South Africa
04.2001 -

CLAIMS MANAGEMENT COURSE - CLAIMS MANAGEMENT

MEDISWITCH TRAINING
Pretoria, South Africa
04.2001 -

OFFICE ADMINISTRATION - OFFICE ADMINISTRATION

A+ Computers
Cape Town, South Africa
04.2001 -

High School Diploma -

Haythorne Sen Sec School
Pietermaritzburg, South Africa
04.2001 -

Skills

Filing systems

Daily reporting

Clerical support

Documentation and recordkeeping

Database entry

Data compilation

Verbal and written communication

Customer follow-up

Microsoft Office Suite

Multitasking

Attention to detail

Database administration

Billing and invoicing

Time management

Word processing

Maintaining confidentiality

Invoice processing

Correspondence preparation

Office supply management

Supply ordering

Task prioritization

Office equipment operation

Appointment scheduling

Travel arrangements

Scheduling appointments

Taking directions

Team collaboration

Document filing

Phone call handling

Email correspondence

Front desk reception

Microsoft office

Interpersonal communication

Data entry

Data recording

Organizational skills

Professionalism

Document typing and formatting

Effective communication

Mail handling

Excellent communication

Teamwork and collaboration

Active listening

Creative thinking

Scheduling

Inventory assessment

Accounts payable and receivable

Adaptability

Customer communication

Data gathering

Self motivation

Problem-solving

Timeline

Administrative Clerk

Mogalecity Municipalityt
01.2025 - Current

Administrative Assistant

MARISSA NEL AND ASS [ORTHOTISTS AND PROSTHETISTS] Lenmed RandfonteinPrivate Hospital
06.2016 - 11.2020

Administrative Assistant

Radmin Radiology
01.2011 - 10.2014

BUSINESS COURSE - Business Administration

COGTA - MOGALECITY DISABILITY FORUM
04.2001 -

MEDICAL RECEPTIONIST COURSE - FRONTLINE MEDICAL SUPPORT

DIAGNOSTIC MEDICAL SOLUTIONS
04.2001 -

CLAIMS MANAGEMENT COURSE - CLAIMS MANAGEMENT

MEDISWITCH TRAINING
04.2001 -

OFFICE ADMINISTRATION - OFFICE ADMINISTRATION

A+ Computers
04.2001 -

High School Diploma -

Haythorne Sen Sec School
04.2001 -

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