NICOLETTE FORTUNE
ADMIN/OFFICE MANAGER
Cape Town,WC
Summary
Dynamic Administrative Manager with a proven track record at Neethling, Strauss & Arpesella Physiotherapist, enhancing office efficiency through streamlined processes. Skilled in documentation control and relationship building, I excel in fostering team collaboration and implementing effective administrative strategies, ensuring smooth operations and timely task completion.
Overview
9
9
years of professional experience
Work History
Administrative Manager
NEETHLING,STRAUSS & ARPESELLA PHYSIOTHERAPIST
04.2017 - 12.2025
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Met department budgets by monitoring and reporting on office expenses.
Education
High School Diploma -
ATLANTIS WEST COAST COLLEGE
SOUTH AFRICA 04.2001 -
Skills
Office supervision
Documentation and control
Office management
Administrative support
Customer service management
Recordkeeping and reporting
Microsoft Office Suite
Organization and multitasking
HR support
Staff management
Relationship building
Mail handling
Budgeting and expense monitoring
Payroll control
Office administration
Accounting procedures
Data management
Business administration
Meeting coordination
Calendar management
Account reconciliation
Team collaboration
Training and coaching
Quality standards
Document control
Workflow planning
Database administration
Proposal writing
Contract preparation
Credit and collections
Data retrieval systems
Verbal and written communication
Administrative improvement
Problem-solving
Administrative management
Problem-solving aptitude
Teamwork and collaboration
Attention to detail
Organizational skills
Analytical skills
Multitasking
Records and database management
Administrative background
Timeline
Administrative Manager
NEETHLING,STRAUSS & ARPESELLA PHYSIOTHERAPIST
04.2017 - 12.2025
High School Diploma -
ATLANTIS WEST COAST COLLEGE
04.2001 -