Nicolene Dube

Reporting directly to the CEO

Executive & Operations Coordination

• Worked in close partnership with the CEO to plan, coordinate, and execute strategic initiatives, institutional partnerships, and organizational priorities.
• Managed executive scheduling, calendar coordination, and meeting logistics across multiple time zones.
• Coordinated internal and external stakeholder meetings to advance partnerships, initiatives, and in-person engagements.

Strategic Documentation & Executive Communication

• Drafted and coordinated high-level documentation including Letters of Intent (LOIs), Memoranda of Understanding (MOUs), Memoranda of Agreement (MOAs), executive summaries, proposals, and formal correspondence.
• Developed PowerPoint presentations and briefing materials for executive, academic, investor, and institutional audiences.
• Supported visa acquisition and official documentation for executive travel and international engagements.

Corporate & Compliance Operations

• Led company registration processes in South Africa, including registration with the CIPC.
• Coordinated appointment of public officers and establishment of virtual office infrastructure.
• Supported operational setup and compliance readiness for international expansion activities.

Conference & Event Planning (ARUA and Related Forums)

• Planned and executed conference participation, including flights, accommodation, executive travel, booth setup, and on-site logistics.
• Coordinated branding and marketing materials (backdrops, teardrops, flyers, posters, catalogs, gift bags, journals, executive pens, mugs, and iPad giveaways).
• Liaised with marketing teams for production and print timelines.
• Prepared all event documentation and successfully sourced a guest speaker from Cambridge University.

Global Travel & Logistics Management

• Coordinated executive travel logistics including visas, flights, hotel bookings, executive car hire with drivers, and office space reservations (including Chicago).
• Ensured cost efficiency, schedule alignment, and executive readiness for all travel engagements.

Partnership Development & Lead Generation

• Conducted lead generation and market research to identify universities and institutions across Africa, Central Asia, Europe, and other regions for potential partnerships.
• Compiled institutional databases and outreach pipelines to support partnership proposals and negotiations.

Academic & Digital Innovation Support

• Managed online library resources and digital academic repositories.
• Supported AI-driven course sampling initiatives, including coordination of video content derived through code-based workflows.
• Assisted in evaluating and preparing digital academic content for institutional use.

People Operations & Recruitment

• Coordinated and conducted interviews for key roles, including Customer Success Manager, eCampus Manager, and Administrative Assistant (Vietnam).
• Supported onboarding preparation and role alignment with operational needs.

Project & Departmental Management

• Led departmental planning and coordinated weekly progress reporting across teams.
• Created and maintained task trackers for each department to ensure accountability, prevent task slippage, and maintain operational continuity.
• Headed an investment-focused project aimed at sourcing funding from NGOs aligned with expanding access to education.

Information Management & Digital Filing

• Managed digital filing systems and documentation using Google Workspace.
• Ensured accurate record-keeping, version control, and secure access to operational and executive files.

• Served as the first point of contact for prospective clients, managing inbound and outbound communications professionally
• Scheduled and coordinated appointments between sales teams and potential customers, ensuring calendar accuracy and timely follow-up
• Maintained client pipelines and tracked interactions using CRM tools including Trello, OpenPhone, and HubSpot
• Conducted consistent follow-ups with prospective clients to maintain engagement and support conversion efforts
• Built strong rapport with diverse clientele through daily phone interactions, enhancing customer trust and brand perception
• Organized records of client interactions and appointment outcomes to support sales pipeline visibility and reporting

• Managed property and client databases across MAPP, KW MyEdge, KW Command, Lightstone, Virtual Agent, Google Workspace, and Microsoft Office ensuring data accuracy reporting readiness and pipeline visibility
• Listed and maintained property portfolios across Property24 Private Property and Entegral platforms coordinating updates pricing images and descriptions
• Coordinated real estate transactions by liaising with agents conveyancing attorneys and bond attorneys tracking documentation milestones and timelines from offer to registration
• Supported marketing activities by creating social media advertising content using Canva and coordinating campaign execution
• Conducted telephone canvassing to generate and qualify leads supporting agent sales pipelines
• Scheduled property viewings and managed calendars ensuring efficient coordination between agents and clients
• Maintained professional communication with buyers sellers legal partners and internal stakeholders strengthening relationship management skills

Operational Value
Developed strong attention to detail process tracking and stakeholder coordination skills in a fast paced environment experience that directly supported later executive operations project coordination and partnership management responsibilities.

• Answering and transferring calls
• Scheduling and diarizing appointments
• Coordinating and capturing detailed minutes of meetings
• Developing and maintaining filing system
• Ordering office supplies
• Liaising with executive and senior management
• Travel and Accommodation bookings

• Director of first impressions- receiving and attending to clients
• Basic bookkeeping
• Data capturing
• Executing authoritative requirements by management
• Taking note of customer reviews