Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Kim Smith

Nicole Kim Smith

Cape Town,WC

Summary

Highly motivated, determined, and a strong team player who works well under pressure. I am also loyal and committed to doing my best in all situations. Willing to learn new skills and improve myself.

A Self-motivated Administrator who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Headed up staff training and education for all employees.

Overview

9
9
years of professional experience

Work History

Administrator

Maestro Math
11.2022 - Current
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Collected, arranged, and input information into database system.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Entered and maintained departmental records in company database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Gathered, organized and input information into digital database.
  • Worked well in a team setting, providing support and guidance.

Administrator

Hope Church ZA
01.2015 - 12.2023
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Entered and maintained departmental records in company database.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Maintained database systems to track and analyze operational data.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

Personal Assistant

Norma-Jean Baartman
01.2019 - 10.2022
  • Displayed absolute discretion at handling confidential information.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Increased efficiency in administrative processes by implementing new organizational systems and tools.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

Education

High School Diploma -

Silversands High School
Cape Town

Skills

  • G Suite
  • Program Oversight
  • Mail handling
  • Office Management
  • Administrative Support
  • Office Administration

Timeline

Administrator

Maestro Math
11.2022 - Current

Personal Assistant

Norma-Jean Baartman
01.2019 - 10.2022

Administrator

Hope Church ZA
01.2015 - 12.2023

High School Diploma -

Silversands High School

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Nicole Kim Smith