NICOLE HOPE MARTIN

Counselling and Learner Support

• Provide individual and group counselling to learners dealing with emotional, behavioural, academic, and social challenges.
• Offer crisis intervention and psychosocial support to learners, parents, and educators.
• Assist in identifying and reporting cases of abuse and neglect in collaboration with the Department of Social Development.
• Refer learners and families to appropriate external services and conduct follow-ups.
• Promote mental health and wellbeing within the school environment.
• Collaborate with school staff to support learners' holistic development.

Administrative Support to the Principal

• Assist with general administrative duties including preparing letters, documents, and reports.
• Make phone calls to parents, stakeholders, and service providers on behalf of the principal.
• Support the organisation and coordination of school-related documentation and files.
• Maintain confidentiality and handle sensitive information with professionalism.
• Provide practical, day-to-day assistance to the principal in carrying out school-related responsibilities.

• Provide crisis intervention and psychosocial support to learners, parents and teachers.
• Provide individual and/or group social work services for learners, parents and teachers.
• Provide support to staff in reporting suspected cases of abuse and neglect to the Department of Social Development.
• Assist in identifying and linking clients requiring social support to social service agencies and follow up on applications made for social support.
• Support the work of the Circuit Based Teams at district level.
• Perform Risk assessments as and when required.
• Maintain ongoing communication with other service providers and social service agencies to ensure that services needed are provided.
• Complete promptly, necessary records, forms and reports and maintain records as needed.
• Continue professional growth by updating knowledge of current legislation, Education policies and current social work practices.
• Plan and coordinate prevention and awareness programmes according to the Health calendar.
• Any other activities as identified by the provincial coordinators working in Education and Departmental Development.